Ledelse af kundeserviceafdelingen.

• Budget Planning in cooperation with the management of fitness dk.• Monthly budget control.• Budget planning for each department in collaboration with middle managers.• Monthly budget follow up.• Daily monitoring of revenues and member development.• Responsible for effective implementation of nationwide activities / campaigns.• Responsible for effective planning and implementation of local activities / campaigns.• Responsible for maintenance to fit fitness dk's standards.• Responsible for all standards / procedures and policies are enforced.• Responsible for effective implementation and monitoring of new procedures and policies.• Optimization of the retail.• General communication and information to and from middle managers.• General communication and information to and from employees.

* Control by creating and maintaining a positive flow of work by utilizing what resources and facilities are available * Lead by developing and cascading the organizations strategy/mission statement to all staff * Organize resources such as facilities and employees so as to ensure effective production of goods and services * Plan by prioritizing customer, employee and organizational requirements * Maintaining and monitoring staffing, levels, Knowledge-Skill-Attitude (KSA), expectations and motivation to fulfil organizational requirements * Performance Measures for the measurement of performance and consideration of efficiency versus effectiveness

* Control by creating and maintaining a positive flow of work by utilizing what resources and facilities are available * Lead by developing and cascading the organizations strategy/mission statement to all staff * Organize resources such as facilities and employees so as to ensure effective production of goods and services * Plan by prioritizing customer, employee and organizational requirements * Maintaining and monitoring staffing, levels, Knowledge-Skill-Attitude (KSA), expectations and motivation to fulfil organizational requirements * Performance Measures for the measurement of performance and consideration of efficiency versus effectiveness

chief executive in a consultative production company.