Leading operations in a start-up is like orchestrating a symphony of moving parts. From overseeing daily operations to strategising for growth, I excel in dynamic environments. Coordinating complex projects and adapting to new challenges are integral parts of my role. I am committed to navigating the learning curve inherent in start-up life, embracing both successes and setbacks with determination. My passion lies in building and scaling businesses, and I am dedicated to the continuous growth and success of Maavee.

As a member of the Asia leadership team, I spearheaded the establishment and management of the Account Management team in Asia from its inception. I defined and implemented the client relationship and account management strategy across the region, consistently achieving new pipeline sales targets, driving client retention initiatives, and maximising clients' lifetime value and long-term loyalty.

A member of the Asia Pacific & Japan Leadership team, accountable for building and managing the services sales team. Directed services project reviews to increase total services profitability and implemented scoping and pricing processes across all territories to encourage consistency and strength. Assumed ownership of Statement of Work creation and negotiation.

Supported the foundation and growth of the organisation throughout the new markets of Asia Pacific & Japan. Created pan-APAC business processes for the Technical Consulting function, including solution scoping, design review, and development. Assumed ownership of Statement of Work conceptualisation and ongoing negotiation while serving as the APAC representative in all relevant global functions.

Oversaw global talent management projects, analysing and recognising client business requirements before translating the end vision and objectives into evolving project plans. Steered project implementation and deployment, evaluating performance, identifying bottlenecks, and establishing responses to ensure projects are delivered within the agreed time scale and budget.

Led global talent management implementation projects, developed plans and monitored implementation schedules incorporating all functional, customisation, and integration/technical projects to meet identified client objectives. Coached and developed several leading business partners on implementing the Cornerstone solution efficiently for the best possible results.

Responsible for overseeing global talent management implementation projects focused on SAP SuccessFactors and directing the Quality Assurance process by resolving ongoing issues, and safeguarding that projects and teams are well within utilisation and budget targets. Supported pre-sales with engaging system presentations, varied scoping activities, and statement of work creation. Created numerous client and internal process documentation for various product offerings.