Thomas L. Email & Phone Number

Texas, United States

Texas, United States

Responsible for developing and implementing a joint market and sales strategy platform to boost growth and revenue. More to information to follow.

Tampa, Florida, Us

This role requires strategic targeting of sales initiatives and introduction of services across a diverse portfolio of properties, while customizing solutions to enhance community welfare. Leveraging my extensive background in both sales and management, I've had the privilege to significantly expand my client base and offer guidance and mentorship to my colleagues, resulting in notable achievements.This year, I was honored with the President's Club award in recognition of my outstanding performance as the top salesperson in my territory, surpassing sales targets by over 130%.

Dallas, Tx, Us

As a frontline representative at Mr. Cooper, my responsibilities extend beyond handling inbound customer service inquiries. While adeptly addressing a spectrum of complex issues ranging from escrow matters to foreclosures, I utilized these interactions as opportunities to introduce and advocate refinance solutions to both existing and prospective clients. Since joining Mr. Cooper, I've consistently ranked within the top 10% of the company for new loan production and funding.My success has provided me the privilege to mentor and coach within the sales teams, as well as contribute to the development of scripting materials utilized across our sales floor. Additionally, I hold an active NMLS identifier (2009889) and maintain multiple state licenses, enabling me to actively facilitate loan transactions across various jurisdictions.

Boston, Ma, Us

Entrusted with guiding clients through the intricacies of acquiring and optimizing industry-leading insurance products, my role demanded meticulous and comprehensive consultative sales approaches tailored to meet the diverse needs of clientele nationwide. Motivated by sales targets and performance-driven incentives, I was deployed to an advanced sales team, catering to customers who initially declined towards purchasing insurance policies.In my inaugural month on the floor, I surpassed all sales objectives, earning both the Century and Crown Club awards, acknowledgments reserved for those exceeding sales goals by over 200% and demonstrating adeptness in combining product solutions. This achievement propelled my swift promotion to the advanced market teams, where I became a recurrent recipient of Century and Crown Club accolades, consistently surpassing predefined benchmarks and gross sales thresholds nationally.Notably, I was identified as the global leader in sales conversion for umbrella policies, averaging an impressive 30 conversions per month (this was 10 times the expected amount of 3 per month). Additionally, I spearheaded an initiative to develop and implement scripting tools based on my proven performance and methodologies, which have been adopted company-wide to enhance cross-sell efficiency for fellow agents.

Richfield, Minnesota, Us

Dealt with the day to day customer flow of interactions providing direct support and varying levels of technical assistance. Led the store in revenue goals as well as cross selling warranties alongside newer merchandise.

Warminster, Pa, Us

• Supervised a PGSS (Persistent Ground Surveillance System) 28M Aerostat (UAV Blimp) Team of 10+ individuals, providing Intelligence, Surveillance, and Reconnaissance support to local US Army TOCs (Tactical Operation Centers) in addition to daily command briefings. • Compiled briefs/storyboards on High Value Targets/Troops in Contact; significant activity.• Oversaw the rapid implementation and deployment of an enhanced 28M Aerostat to the Afghanistan Theatre. To include Generator Startup Configuration, Ground Control Center Configuration, Tether Install/Replacement and key component swaps and installations. • In addition to the Team Lead position I was responsible for: Camera Operations, Helium Fills, Launch/Recovery Operations, Radar Operations, Managing Radio/ Navigation/ Telemetry /Video & Data flow through Fiber Optic/Ether Networks. • Solely responsible for remote site assets with assessed value exceeding 50 Million US Dollars.

Chantilly, Va, Us

• Security Lead for Main Gate operations on one of Iraq largest enduring bases.• Oversaw the security and well being of 10+ American Expats and that of 35+ Ugandan Expats.• BAT (Biometric Automated Toolset) Operator• Performed biometric collection and screening functions of Afghanistan Local Nationals.• Directed the operations and management of the screening and badging cells.• Conducted bi-annual interviews of host nation personnel on job site as required.

I spent four life shaping years in service to this great nation where I learned many leadership skills in addition to the lessons that life itself chose to provide. From Network Security to Personal Security, from issuing orders effectively and properly to how to execute the tasks given to me, my time in the armed forces laid the ground work for who I am today. Goal driven and task oriented, I seek to overcome all obstacles with decisive action and dedicated teamwork. • Worked together with 8 Operators during design, implementation, and maintenance, of Tactical Network while serving in Iraq. Designed and implemented High Speed Data Network, including VoIP. Arranged VoIP architecture in accordance with Command and Control Guidelines. Accounted for 3 million dollars of equipment. Designed and enforced a work shift for all subordinates.• Created Master Bulk Administration Tool File for entire 2008-2009 deployment of Cisco VoIP Network.• Created DHCP Scope for both Secure and Non-Secure VoIP Network.• Installed and Maintained high speed data network through Cisco 3700 series routers, including access-lists, VPN, and EIGRP rules.• Provided 99% reliable communications over Ethernet, Co-axial, Fiber-Optic, and KU Band satellite paths between remote sites in Iraq, as well as in the United States.• Monitored network performance using Solar Winds management tools.• Other duties include full time combat missions during deployments as a member of Battalion Level Personal Security Detail (PSD) in addition to duties as Lead Gunner and Dismount.

Completing My Bachelor'S, History, Business, International Relations

Associate Of Arts Requirements Met, Business