• Promoted to revamp the residential services division and turn it into a profitable revenue source for the company; achieved bottom-line goals and all KPIs within one year of assuming leadership.• Served as a member of the executive management team and helped defined strategy and business plans for eight regional centers in the residential and commercial services division.• Owned accountability for regional centers in Amarillo, Lubbock, Midland, San Antonio, Austin, Houston, Dallas/Fort Worth, and Oklahoma City; managed 100+ employees and multi-million P&L.

• Managed P&L statements and budgets while overseeing and controlling sales expense for a business unit that generated multi-million in annual revenue.• Recruited, trained, and completed performance evaluations for 20+ sales/marketing professionals; ensured high levels of product knowledge and encourage collaboration and teamwork.• Achieved revenue goals and profit targets eight consecutive years, successfully presenting bid proposals as large as $1M to building owners, general adjusters, property managers, and brokers.• Oversaw cold calling to risk managers, insurance adjusters, agents, and property managers.• Instructed continuing education hours for insurance adjustors and agents.• Supervised marketing efforts with an internal proprietary CRM, contributed to customer negotiations and service, and drove business development/market gains.

• Owned accountability for growing the division for the DFW regional center and produced a 12% increase in revenue each year for three consecutive years.• Provided sales and technical training and defined profitable pricing structures for the division.• Oversaw hiring, training, and performance evaluations for a 35+-member team.

General Manager• Drove multimillion-dollar revenue generation and P&L while managing 12 direct reports.• Oversaw the preparation of financial statements, budgets, and accounts receivable reports.• Managed hiring, training, and evaluations of multiple business positions.Sales & Marketing Manager/Representative• Built and cultivated strong client relationships in order to market and sell restoration services to the owners of homes and commercial buildings in the Dallas, Amarillo, and San Antonio, Texas markets.• Led cold calls to commercial risk managers, insurance adjusters, agents, and property managers.• Scoped and estimated residential and commercial restoration projects and presented value creation to clients in regards to project recommendations.• Earned “Outstanding Sales/Marketing Representative of the Year” three straight years.• Gained certification via the state of Texas to teach continuing education hours to insurance staff.Operations Manager• Oversaw 14 employees and daily operations that encompassed warehouse management, equipment maintenance, inventory control, and repair/maintenance to vehicles.• Controlled overtime and addressed customer concerns regarding quality or damage.• Ensured adherence to OSHA regulations and achievement of project/budget goals.