Tom Leclair Email & Phone Number

Paso Robles, Ca, Us

California, United States

Lead a luxury collection of renowned wineries, hotels, and restaurants - including JUSTIN, the world's first Forbes Five-Star, AAA-Five Diamond and Michelin-Starred winery. With annual revenues exceeding $1 Billion, we are one of the largest wine brands globally. The Hospitality Division comprises a portfolio of luxury restaurants, hotels and wine estates, under the award-winning brands of JUSTIN, Lewis Cellars and Landmark Vineyards

California, United States

The mission of the Paso Robles CAB Collective is to educate media, trade and consumers on the quality of Cabernet Sauvignon and red Bordeaux varietals produced in Paso Robles, and to promote the varietals themselves, as well as the global marketing of Cabernet Sauvignon and red Bordeaux varietals from Paso Robles.

Paso Robles, California, United States

New York City Metropolitan Area

GLG is known as the world’s knowledge marketplace - connecting decision makers who want the advantage of powerful insight to council members, recognized as industry experts in their field. GLG Clients include: 50% of the Fortune 100, 9 of the 10 top technology companies,9 of the 10 leading global banks, and 350+ private equity and venture capital firms across all geographies.

Fort Lauderdale, Florida, United States

AMAN, ranked among the top luxury lifestyle brands, is known as the most exclusive collection of resorts, spas, yachts and hideaways in the World.- Directed corporate operations in North America, as well as satellite teams in Singapore, Sri Lanka, Indonesia and Japan- Leading teams for Revenue, Sales, Spa, Finance, HR, IT, Asset Management and Global Call Center Operations we provided crucial support to 31 resorts around the world- Authored the "Standards of Service Guide" and the "Global Spa Concierge Program", both used as brand benchmarks in 20 countries- Designed a global connectivity platform, yielding 81% revenue growth over 24 months- Utilizing Six Sigma, achieved 183% production while also delivering a 15% savings in labor cost- Led numerous expansion projects across the US, Indonesia and Japan- Established long-standing relationships with premier global travel providers, such as AMEX, Andrew Harper, Virtuoso and others

Jackson Hole, Wyoming

Legendary Holdings Group, a small-cap private equity firm, provides diverse investment support for startups and growth-oriented firms across healthcare, hospitality and consumer services sectors.

Washington D.C. Metro Area

Appointed to the Labor Relations Council (LRC)- The LRC provides industry guidance to AH&LA, in furtherance of their mission the represent the Lodging sector as it relates to current or pending labor legislation. Appointed to the Lodging Industry Ratings Advisory Committee (LIRAC) - The LIRAC assists rating organizations in the development of equitable and realistic systems, for application across the lodging sector.

London, United Kingdom

- Directed US and Caribbean operations, including a portfolio of luxury resorts, restaurants, spas and boutiques.- Led the relaunch of four different resorts, effectively raising service levels, yielding an average of 45% higher revenues (RevPAR), post reopening - Successfully increased efficiency delivering 37-41% GOP growth across the portfolio - Raised top line booking revenues from $32 million to $55 million while preparing company for its IPO - Responsible for P&L, CAPEX and implementation of corporate training initiatives across the brand- Designed the brand's strategic operations plan and service framework- Expanded corporate governance and infrastructure to allow for management contracting and franchising - leading to the acquisition of 2 additional resorts within the first year

Barbados

- Served as General Manager for the ultra-luxury hide-away, The House- Raised property standards and earned recognition as the #1 resort in the country- Managed Full property Renovation and Relaunch- Designed two new successful F&B concepts, while lowering COGS by 45%

Miami/Fort Lauderdale Area

- Managed rate strategy and distribution for the Caribbean's resort chain- Cultivated wholesale relationships, raising overall B2B Sales from 32 to 55 Million dollars annually- Led several technical innovations, including a new booking engine and guest loyalty programs- Launched quality controls that raised service scores to 98% and saved $387,000- Directed reservations and sales teams in Fort Lauderdale, FL and Barbados, WI

Vail, Colorado, United States

- Directed operational teams at 4 Luxury Resorts in Vail- Led over 150 staff, including overnight operations at Vail Mountain in the areas of maintenance services, logistics, food service and emergency services

Vail, Colorado, United States

- Opened the brand's flagship, 5-star resort - The Arrabelle at Vail Square- Led pre-opening recruitment, training, brand standards and service flow design- Oversaw Guest Service Divisions, including Front Office, PBX, Butlers, Room Service, Security, Ice Rink, Valet, Bellhops, Ski Services, and Logistics

Masters Certificate Progam In Hotel Management

Bachelor Of Science In Business Administration

Certificate, Glion Hotel School