Thomas Leja Email & Phone Number

Milwaukee, Wi, Us

Hartland, Wi

Develop and grow the industrial controls business in SE Wisconsin- Provide customer and sales training- Responsible for creating sales projections for 3 month and 1 year periods- Create custom marketing strategies

New Berlin, Wi

Managed all aspects of the molded case circuit breaker offering.• Developed pricing strategies, literature, and sales tools.• Achieved double digit growth in a flat market.• Increased profitability by roughly 7% over same period last year.• Performed classroom product training for customers.• Modified logistics chain to improve deliveries.• Created full sales/prifitability analysis database with Microsoft Excel.

New Berlin, Wi

Answering incoming calls and providing prompt, accurate support to the customers.• Provided pricing, expediting, and shipping and tracking information. • In charge of entering and tracking sample orders.Point person in region for multiple key accounts.

Provided prompt, accurate service to my customers and sales engineers.• By creating quotes on request. Providing expediting, shipping and tracking information. Handling pricing discrepancies before and after production.• My customers were a very large investor owned utility, and distributors for the public power market in New England with ~$25 million in annual sales.Wrote many Excel macros to assist CSC processes.• Macro to combine two reports from SAP to provide accurate tracking of order blocks.Participated in many process improvement projects for Cooper which led to changes and improvements throughout the customer service center.

Learned all aspects of the business, to have a greater understanding of the people I would have managed and their daily responsibilities.• Gained experience working in the Shipping/Receiving, Customer Service, Accounting, Maintenance, and Production departments.Led a project team which developed an improved flow for returned goods and goods which will need to be reworked. This provided a way for those vital to the process to be involved at the necessary times.Implemented a safety feature which allowed workers to move 500+ pound barrels mechanically, instead of manually, which reduced the risk of back injury immensely.Became proficient in multiple positions within the company with minimal training in each.

Full-time, federal government sponsored, summer position while attending college.Responsible for entering detailed family information into a remote database while keeping strict confidentiality of records and reviewing paperwork completed by other departments. I also maintained the filing system for all paperwork completed on the families.• Maintained online database and paper filing system for approximately 70 non-English speaking migrant families.• Performed intakes on new and returning families.• Created and maintained relationships with families.• Made sure all paperwork dealing with the families was filled out properly.• Helped in classrooms when needed.Developed changes in the paperwork system to eliminate unnecessary work and increase efficiency.

Part-time position during the election while attending college full-time.Responsibilities included:• Entered voter data into database for use at polls and for absentee ballots.• Worked in groups, preparing absentee ballots for delivery to voters.• Performed functions to speed up early voting process in a high profile election.

Part-time position while attending high school.Responsibilities included:• Front end duties; bagged, retrieved carts, assisted customers with groceries.• Maintained high customer satisfaction.• Stocked shelves.• Cleaned and maintained in and around store.

International Business, Operations & Logistics, E-Business & Marketing

Activities and Societies: Founding member of the Liberal Students Organization, Student Government, Intramural Sports.Earned my Lean.

Wirtschaftsingenieurwesen, International Business

Activities and Societies: MTV Luebeck - Club Handball TeamI studied in Germany as part of earning my International Busines degree.