As one of the early people at the startup, we had the task of building everything from the ground up. I helped lead the team and directed the development of technology utilizing EKS, Terraform, and GitHub Actions. This encompassed providing technical oversight, guiding the implementation of best practices, and leading the team in establishing and maintaining infrastructure using EKS and Terraform. Furthermore, I facilitated the adoption of streamlined CI/CD processes through GitHub Actions, ensuring the smooth integration and deployment of code. Additionally, contributing to code reviews, mentoring junior engineers, and staying abreast of emerging technologies and industry trends are integral to continuously enhancing our platform. I also handled all the SOC2 certifications and worked with the Audit teams to obtain them in record time. I was also responsible for all IT. In this capacity, I managed the overall IT infrastructure and operations within the organization, setting the strategic direction of IT initiatives, overseeing IT budgets, and ensuring that technology aligns with the company's business objectives. Additionally, you provide leadership and guidance to the IT team, supervise the implementation of new technologies, and ensure the security and integrity of the IT systems. I also play a crucial role in developing and maintaining IT policies and procedures and fostering solid relationships with vendors and other stakeholders.» Handled the SOC2 Type 2 certification» Managed all IAC and deployments » Worked with the Engineering team for Production Ready Testing» Handled all Internal IT for the Company and On-boarding of all new Employees

In my capacity as the Cloud Manager, I spearheaded a team tasked with the conception, execution, and upkeep of cloud-based solutions. This pivotal role entailed the supervision of the organization's cloud infrastructure, the optimization of cloud resources, the enforcement of security measures and compliance standards, and the impetus of ongoing enhancements. Additionally, I fostered collaboration with cross-functional teams to bolster business objectives, managed cloud service providers, and remained abreast of nascent cloud technologies and industry best practices. I facilitated the assimilation of my team into cross-functional units to fortify communication and collaboration. Diligently, I endeavored to bolster team morale by cultivating a positive work environment, acknowledging and valuing the efforts of my team members, providing avenues for professional development, advocating for work-life equilibrium, and nurturing transparent communication and teamwork.» Oversee the improved efficacy for Infrastructure as Code (IAC)» Helped with planning and migrations of the move to EKS» Increased the team presence in other countries to establish a “Follow the Sun” support. » Worked with SRE to help with the stability of the site and all aspects of the application

My role was instrumental in guiding the company on technology upgrades and migrations, leading to significant improvements in productivity. As the Director of Infrastructure and platform, I worked directly with Development to migrate the site to a highly available design, greatly enhancing our online presence. I guided the company in making technology decisions and devised strategies for upgrading and migrating systems, leading to a substantial increase in productivity. Key Responsibilities:» Oversee the migration of all infrastructure to Infrastructure as Code (IAC)» Lead the migration of company email from Lotus to Office 365» Roll out a communication platform for inter-office communications» Manage the migration of customer websites to highly available sites» Provide the Development team with new methods for deploying faster and with zero downtime» Guided the company in what is required for PCI certification. » Worked with Leagl on CCPA requirements

Provide overall leadership related to IT security planning, ensuring compliance with PCI Level 1, SOC1 Type II, and SOC2 Type II. Lead special information security projects, including testing and implementation of security software enhancements. Support business continuity and disaster recovery planning and testing. Assist auditors with PCI-related technical and security items. Lead internal audits and investigations into security breaches.KEY ACHIEVEMENTS:» Created Linux Hardened baselines; performed validation to ensure proper usage on all systems.» Developed a robust vulnerability management program by implementing Nessus/Tenable.SC and Tenable.IO, resulting in thousands of dollars in cost savings.» Configured DarkTrace to enhance monitoring of internal user traffic and assets; responded to alerts.» Implemented AWS security best practices and ensured all teams aligned processes to adhere to standards.» Implemented Palo Alto Prisma to align AWS infrastructure with PCI, NIST, and SOC2 standards.» Achieved Passing internal/external exams each month to ensure security for company and clients.

I collaborated with Executive team to develop company IT strategy and effectively allocate resources. I was responsible for a team of 8 DevOps Engineers, Linux Engineers, and Database Administrators including employee development, mentorship, and workload allocation. I met with cross-functional project and operational teams to establish workflows and optimize workload, and worked with teams to deploy best practices in compliance with PCI requirements. I managed DR solutions and ensured SLAs met corporate requirements. I met with QSAs and auditors to validate audits, and managed relationships with MegaplanIT to complete audits and collect logs. I led teams through monthly vulnerability management program and served as point of contact for corporate communications regarding infrastructure maintenance. KEY ACHIEVEMENTS:» Implemented DLP practices on systems for company-wide rollout.» Improved coverage and overall uptime by introducing a cross-training program for 3 teams.» Delivered cost savings by downsizing team and reducing overall size of systems to match needs.» Implemented Sprint cycle for team.» Migrated all systems from LDAP to Active Directory in order to improve security management through single-point authentication.

I supervised a team of 9 DevOps, Linux, and DBAs providing available, scalable, PCI-compliant solutions in a timely manner, reporting KPIs to upper management to drive strategic planning. I directed new application rollouts and stability planning. Collaborated with external vendors to meet operational needs.KEY ACHIEVEMENTS:» Introduced secure programming practice, implementing OWASP verifications.» Delivered $1.5M in annual cost savings by serving as Chief Architect and Project Lead for the migration of 600+ servers from Century Link to AWS.» Managed migration of all Oracle products to Oracle Cloud.» Mentored a Jr. Linux Admin and DevOps Engineer into Sr. Linux Admin and DevOps Engineer.

I worked with development and networking teams to create efficient deployment solutions and lead projects for website rollouts across Asia and Europe. I supported custom and COTS applications and managed PHP deployments to ensure 24/7 site availability.KEY ACHIEVEMENTS:» Implemented full security posture for scans and PCI assessment.» Tested and implemented Nessus scans for production.» Developed Hardening Procedure for all systems.» Led a team of Linux admins in the migration from legacy host provider to CenturyLink.» Created monitoring systems for all services to provide alarms for system failures.» Reduced daily outages from 3 to 0.» Implemented a new build system for web development team.» Implemented Splunk to improve application support and management.» Migrated from Redmine to Jira and Confluence to enhance corporate ticketing system.

Worked with development and networking teams to create efficient deployment solutions. Supported custom and COTS applications. Led projects for website rollouts across Asia and Europe. Managed PHP deployments to ensure 24/7 site availability.» Implemented full security posture for scans and PCI assessment.» Tested and implemented Nessus scans for production.» Developed Hardening Procedure for all systems.» Led a team of Linux admins in the migration from legacy host provider to CenturyLink.» Created monitoring systems for all services to provide alarms for system failures.» Reduced daily outages from 3 to 0.» Implemented a new build system for web development team.» Implemented Splunk to improve application support and management.» Migrated from Redmine to Jira and Confluence to enhance corporate ticketing system.

I designed and implemented network systems and websites for both domestic and international customers, collaborating with Security teams to ensure PCI Compliance and working with support teams to adjust infrastructure and design. I maintained Apache configurations for changes to websites and led projects for website rollouts and new product launches. I collaborated with programmers to deploy new applications to websites. Mentored junior personnel while effectively working on cross-functional teams.KEY ACHIEVEMENTS:» Successfully delivered infrastructure for Blizzcon ticket sales.» Played a key role in designing global system management processes.» Designed monitoring for all services to provide alarms for failed services.» Implemented a new build system for web programmers.» Successfully handled rollout of multiple high-volume websites for launches of new products.