Thomas Light Email & Phone Number

Mesquite, TX, US

Herndon, Virginia, US

Auburn Hills, MI, US

Server and network administration for the FTSE 100 company and one of the leading providers of paper-based packaging in the world, with operations in 23 European countries and 12 countries in the Americas. Supported day to day issues as well as projects to address security, legal and regulatory obligations.

Tampa, FL, US

Azure network administration for the $90B technology company. Resolved issues that customers had with the Azure Network architecture and submitted via a customer ticketing system Resolved VM Server issues, Windows Server Administration, and hardware issues. Provided excellent customer service and diagnosis of customer issues or concerns using Microsoft.

San Ramon, California, US

Onsite data center support for all Intel & IBM Servers. Deployed IBM Windows images for W2K3, W2K8 & W2K12 with various editions and releases. Installed Microsoft patches and applications; McAfee Installs for client and server; Norton and Micro trend install. Project management for 24 ESXi / VMware Servers deployed into a new VMware Farm. Racked, cabled.

Houston, Texas, US

Deployed servers in a work group environment for Blade and stand-alone servers: IBM Intel Servers using W2K3, W2K8 & W2K12 with various editions and releases. Deployed IBM TIMS Windows images and downloaded IBM and other hardware micro-code updates (Intel, Broadcom, etc) for the most current updated system bios. Followed build plan to upgrade hardware and.

Houston, Texas, US

Provided solutions in the Windows Server and VMware environments including builds, packages, patch installs, security processes, upgrades and break/fix. Assessed situations to determine problems, root causes, and solutions. Worked with teammates to resolve issues with clients’ hardware and software components, provide answers to questions about IT.

Sydney, NSW, AU

On-site and on call first level support for local & remote server problems or system failures {Break/Fix}. Handled new and redeployment of servers in a financial data center {from box to rack, ran all cables (Network & fiber), Setup SAN {HBA card}, Apps, IBM Tivoli tools and placed on the domain}. Server NOS software used {W2K3, W2K & NT} supported over.

Dallas, Texas, US

Configured HP laptops with various ghost images. Utilized Symantec Ghost 8.0 software to deploy XP SP2 and company applications image on corporate machines. Installed software from server based libraries and/or CDs. Replaced or upgraded memory, hard drives and installed desktop hardware. Prepared and installed HP and Sun servers, as well as cabling (Copper.

Oak Brook, IL, US

Monitored and worked several work queues to be completed for Novell, UIDP, DSMART, TSO, RACF, and top secret applications. Successfully handled and responded to ticket requests for new accounts and update of existing accounts with new rights or memberships in a high-volume environment. Documented new/updated procedures. Managed security for active.

Atlanta, Georgia, US

Founded in 1982, AMX products span control and automation, system wide switching, audio/video signal distribution, digital signange and technology used in businesses, homes, schools, network command centers, hotels, entertainment venues, and broadcast facilities.Supported a Classified legal contract to analyze and restore 3.5 years of monthly GroupWise.

Dallas, TX, US

• IT support for the nation’s largest and $1.3B ground transportation provider with divisions in the US, Canada, and Mexico. Multi-platform network environment included Microsoft Windows, Novell, AS400 & Tandem/NonStop.
• Network environment consisted of multi-platforms such as Microsoft Windows, Novell, AS400 IBM mainframe, IBM RS/6000, and Tandem systems for 6000+ users, and IIS Web Servers in support of web user community.

Dallas, TX, US

• Managed and monitored the daily activities of Computer Operations department to ensure we provided the best service to clients. Maintained and supported 150+ servers, 360+ locations and 6000+ users in the U.S., Canada.
• Supported 150+ servers, 360+ US and Canadian locations and 6000+ users in the U.S., Canada, and Mexico.
• Cross Training. Key member of the team that eliminated a Production Control team of 9 by training the Computer Operations team to perform the function of test and production server moves for all applications and.

Computer Science

Various Training While At Ibm: Hipaa Compliance, Ibm Security Policies

Fda Certification To Support Amgen Client

High School Diploms, High School Diploma