An operational leader offering a track record of achievement in developing processes and best practices to enhance the achievement of short- and long-term goals. Effectively collaborate up, down, and across an organization to improve performance, specializing in the maintenance and repair of complex systems.Leverage strong communications, leadership, and interpersonal skills to drive training, certifications, team building, and employee development on a national and global scale. Demonstrate expertise in developing and implementing training courses and materials to expand team capabilities and maximize results.🔹 Select Career Highlights● Led six instructors in coordinating and delivering an average of 20 training events per month for Tetra Pak, educating students in operating, maintaining, and repairing 70+ different machines.● Partnered with colleagues at Tetra Pak to develop, standardize, and implement trainings globally. ● Provided training, mentoring, and leadership in certifying and managing 15 to 20 assessors from Canada to Argentina; set targets and tracked certifications for 300+ field service engineers.● Acted as Assistant Repair Officer at the Moored Training Unit in Charleston, leading a team of 28 planners and trade shop personnel in maintenance and repair functions.● Served as Quality Assurance Inspector for electrical and mechanical shipboard systems on U.S. Navy nuclear vessels such as the USS Baltimore and USS Mendel Rivers.🔹 Areas of Expertise◾ Operations Management ◾ Team Leadership ◾ Training & Development ◾ Implementation◾ Policy Development ◾ Process Improvement ◾ Quality Control ◾ Strategic Planning◾ Client Relations◾ Problem Solving ◾ Continuous Improvement ◾ Communications ◾ Customer Service ◾ Event Planning ◾ Equipment Maintenance ◾ Stakeholder Relations ◾ Presentations ◾ Project Management ◾ MS Office
