Thomas Linton

Thomas Linton Email and Phone Number

President @ Catapult Solutions
Nolensville, TN, US
Thomas Linton's Location
Nolensville, Tennessee, United States, United States
About Thomas Linton

I am a Business Catalyst and Leadership Champion dedicated to helping organizations grow, optimize costs, and create extraordinary customer and team member experiences. As President and CEO of Catapult Solutions and a Vistage Chair with Vistage Worldwide, I partner with CEOs, business owners, and executives to drive growth, increase profitability, and inspire transformational leadership.With a laser focus on delivering value, I leverage decades of experience with Fortune 500 companies like GE, BP, AT&T, Assurant, Bank of America, and First Data to develop leaders, optimize processes, and deliver tangible business results. My passion for empowering people and driving continuous improvement has allowed me to successfully lead teams, streamline operations, and spark innovation.At Catapult Solutions, we are a trusted partner for businesses seeking to: • Grow revenue through strategic marketing, lead generation, and sales optimization. • Reduce costs via process enhancements, group health insurance, and R&D tax credits. • Enhance experiences with experience strategy, voice-of-the-customer insights, and customer/employee retention solutions.As a Vistage Chair, I facilitate confidential peer advisory groups for CEOs, business owners, and senior executives. I challenge leaders to expand their thinking, make better decisions, and achieve results they never thought possible.My Core Beliefs:1️⃣ Align Strategy with Vision: Every action should advance the company’s mission, vision, and strategy.2️⃣ Customer-Centric Design: Customer needs drive solution design and brand loyalty.3️⃣ Empowered Teams Win: Leaders must empower teams to make the right decisions for the customer.4️⃣ Innovation Drives Value: Delivering creative, cost-effective solutions that benefit customers, employees, and the business is non-negotiable.5️⃣ Continuous Improvement is Key: I’m committed to getting better every day — and inspiring others to do the same.Whether you’re looking for a partner to optimize your business strategy or a trusted advisor to develop your leadership and decision-making, I bring deep expertise and a passion for driving extraordinary outcomes.If you’re ready to achieve new heights in your business or career, let’s connect.📞 Thomas L. Linton📱 678.906.7997📧 thomas@catapultsolutionsllc.com📧 thomas.linton@vistagechair.com“...people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou

Thomas Linton's Current Company Details
Catapult Solutions

Catapult Solutions

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President
Nolensville, TN, US
Employees:
1
Thomas Linton Work Experience Details
  • Catapult Solutions
    President
    Catapult Solutions
    Nolensville, Tn, Us
  • Vistage Worldwide, Inc.
    Vistage Chair
    Vistage Worldwide, Inc. Dec 2024 - Present
    San Diego, California, Us
    As a Vistage Chair, I help people who run businesses become better leaders, make better decisions, and get better results than they could on their own. Vistage is the world’s largest CEO coaching and peer advisory organization for small and midsize businesses. For more than 65 years, we’ve been helping CEOs, business owners, and key executives solve their greatest challenges. Today, more than 45,000 members in 35 countries rely on Vistage. Vistage members increase their business success –2.2x faster growth than non-Vistage members – and have more balanced and fulfilling lives.
  • Catapult Solutions
    President
    Catapult Solutions Feb 2023 - Present
    Catapult Solutions is your catalyst for success, helping businesses and nonprofits achieve extraordinary outcomes.How We Grow Revenues:- Strategic Marketing: Crafting targeted customer personas and strategies to drive growth- Lead Generation: Delivering high-quality leads that fuel your sales pipeline- Sales Pipeline Optimization: Identify bottlenecks in your sales process, maximize efficiencies, and close more dealsHow We Reduce Costs:- Process Optimization: Identify and implement process efficiencies that reduce operational cost- Tax Savings: Identifying payroll and innovation tax-saving opportunitiesHow We Enhance Experiences:- Experience Strategies: Analyze and craft strategies that elevate customer and employee experience- Voice of Customer: Capture insights for continuous improvement- Retention Solutions: Innovative financial strategies for employee retentionLet Catapult Solutions propel your business to new heights.
  • Compassus
    Chief Marketing Officer
    Compassus Jul 2019 - Apr 2022
    Brentwood, Tn, Us
    Appointed by Chief Executive Officer as Vice President and Chief Marketing Officer responsible for all aspects of marketing (brand management, marketing communications, digital marketing), patient experience, product/service commercialization, contact center sales and service and business transformation/process improvement. Consultant via Care Sherpa (7/2019 - 3/2020).
  • Preferred Business Solutions Llc
    Managing Director
    Preferred Business Solutions Llc Oct 2018 - Mar 2020
    Helping non-profits and businesses develop and implement growth strategies leveraging customer insights• Medical Device Company: served as fractional Chief Customer Officer to help grow customer base• Non-Profit: Developed member experience lifecycle, created new member training, upgraded website• SaaS Start-up: Designed new website and created new sales process for education market
  • Laser Spine Institute
    Chief Patient Empowerment Officer
    Laser Spine Institute Feb 2018 - Sep 2018
    Recruited by CEO of private equity back company to lead a 150 person team to increase patient flow and to educate patients on best spine care options. Company now out of business.▪Established culture of accountability after organizational assessment and leadership team rebuild.▪Created patient experience life cycle, identified pain points and simplified team member workflow. ▪Galvanized and engaged team, managed sales funnel to deliver $90MM (annual $150MM).
  • Assurant
    Vice President Customer Experience
    Assurant Jul 2016 - Mar 2018
    Atlanta, Georgia, Us
    Recruited by SVP of operations to stand-up a new customer experience organization.▪Orchestrated customer experience vision, mission, strategy and organizational design.▪Created customer solution roadmap leveraging voice of customer, team member and process.▪Built a customer-focused culture by engaging leaders in monthly “focus on customer” series. ▪Drove ~25% improvement in customer experience metrics by improving customer pain points.
  • First Data Corporation
    Vice President, Client Experience
    First Data Corporation Aug 2014 - Jul 2016
    Brookfield, Wisc., Us
    Recruited by my past manager to help the leader of an enterprise organization create a new client experience organization.▪Successfully mapped customer life cycle and touch points from client awareness to service.▪Created voice of customer measurement system and implemented follow-up actions based on low scores.▪Achieved 20% improvement in Net Promoter Score (NPS) and 6% improvement in customer retention.▪Improved initial product use time by 10% after finding a significant drop in first 90-day NPS scores.
  • At&T
    Director, Product Management & Customer Experience
    At&T May 2011 - Aug 2014
    Dallas, Tx, Us
    Recruited, following a personal recommendation from AT&T VP/GM, to lead product management and customer experience of a start-up business, AT&T Digital Life.▪Developed customer experience strategy and tactics, delivering 200% NPS growth over 6 quarters.▪Led voice of the customer platform project management effort.▪Oversaw product strategy, developed product management framework and drove revenue and margin.
  • Tiaa
    Vp, Customer Solutions
    Tiaa Jun 2008 - Mar 2009
    New York, Ny, Us
    Recruited by SVP/COO Client Services to turnaround a 150 person, tier 1 customer service organization.▪Led 150-member, tier 1, customer support team.▪Resolved 37,000 issues, improved issue resolution by 5 percentage points (88% to 93%) in 4 months. ▪Created a robust customer engagement follow-up framework that minimized customer complaints. ▪Saved $750K and maintained positive client experience by not hiring of previously approved positions.
  • Bank Of America
    Svp, Quality And Productivity/Marketing Operations Executive
    Bank Of America Jan 2003 - Jun 2008
    Charlotte, Nc, Us
    Recruited by Chief Marketing Officer to build a newly created marketing operations organization. ▪Managed 115-member support team; drove $16M savings by replacing in-person with phone support team.▪Reduced marketing vendor base by 75%, reducing operational risk while maintaining quality of service.▪Managed balanced scorecard with key metrics for employees, customers and shareholders.▪Identified $150M of improvement opportunities for product lines leveraging analytical practices.
  • Ge
    Gm Global Sales And Marketing/Mbb Global Six Sigma
    Ge Mar 1999 - Jan 2003
    Boston, Ma, Us
    Promoted to General Manager by Chief Operating Officer to run a global marketing and sales organization.▪Led product strategy, development and go-to-market plans.▪Directed 30 global product marketing and sales leaders exceeding sales targets by 22% ($49M to $60M).▪Led 15 Six Sigma black belts delivering $17M in cost efficiencies and inventory improvements.

Thomas Linton Education Details

  • The Wharton School
    The Wharton School
    Marketing And Strategic Planning
  • University Of Louisville
    University Of Louisville
    Electrical Engineering
  • University Of Louisville
    University Of Louisville
    Electrical Engineering

Frequently Asked Questions about Thomas Linton

What company does Thomas Linton work for?

Thomas Linton works for Catapult Solutions

What is Thomas Linton's role at the current company?

Thomas Linton's current role is President.

What is Thomas Linton's email address?

Thomas Linton's email address is th****@****ail.com

What is Thomas Linton's direct phone number?

Thomas Linton's direct phone number is +177076*****

What schools did Thomas Linton attend?

Thomas Linton attended The Wharton School, University Of Louisville, University Of Louisville.

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