Thomas Nguyen

Thomas Nguyen Email and Phone Number

Manager, IS Vendor and Contract @ ECU Health
Raleigh, NC, US
Thomas Nguyen's Location
Raleigh, North Carolina, United States, United States
Thomas Nguyen's Contact Details

Thomas Nguyen personal email

About Thomas Nguyen

Thomas Nguyen is a Manager, IS Vendor and Contract at ECU Health. He possess expertise in process improvement, negotiation, telecommunications, wireless, requirements analysis and 29 more skills. Colleagues describe him as "I’ve had the pleasure of working with Tom across a few companies over the past decade and I am honored for the opportunity to recommend him. From day one, Tom has been a leader and positive person that helped me grow and gave confidence as I transitioned into a new position. His expertise coupled with his encouragement and nurturing spirit helped our team excel in critical areas of a global business with suppliers and vendors. The lessons I learned under his direction would help shape my outlook on many things in my leadership and managerial career. Tom’s willingness to help others and provide guidance is an invaluable skill that aligned our team for success on our global launch. When I had the opportunity to work with Tom again, it was exciting because his growth was very apparent as he had added procurement and vendor management to his skill set. This aligned perfectly with my team’s charter and we were able to forge ahead building a class leading Marketing Technology Office. Tom’s insight and skills helped in areas of negotiation (saving millions), process improvement, vendor offset and management, legal and global security practices, and covering more than 50 applications/vendors ranging from AI, budgeting & finance, data privacy and security to web technologies naming a few. Tom is an asset to any organization, because he is capable of actioning information into plans and leading and managing teams with time sensitive programs and projects. He has implemented some of the largest platforms on our team and provided education to get hundreds of employees up to speed within the frameworks timeline. As a BSA, Tom was responsible for implementing the plans for how MarTech worked to support the business. His focus was to make sure that technology supported the process and not the other way around. He is an influencer and able to network and bring teams internal/external together for success. I would endorse and recommend Tom for leadership/management position in the space of Marketing Technology Management. This skills that he has acquired are essential for any well operated business in this space. He is a day one impact professional that will enhance and positively push the team dynamic to great places." and "Once I thought, “no way can we launch with this National Wireless Carrier under these requirements and time constraints, Tom will never make that deadline,” and then Tom roundhouse kicked the prep work in the face, ensuring his risks were mitigated, timelines and commitments were set, and nearly single handedly drove the technical launch of a device into a National Wireless Carrier, under the most strenuous of circumstances, for our organization."

Thomas Nguyen's Current Company Details
ECU Health

Ecu Health

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Manager, IS Vendor and Contract
Raleigh, NC, US
Thomas Nguyen Work Experience Details
  • Ecu Health
    Manager, Is Vendor And Contract
    Ecu Health
    Raleigh, Nc, Us
  • Netapp
    Business Systems Architect, Digital Marketing
    Netapp Mar 2023 - Sep 2024
    Raleigh-Durham-Chapel Hill Area
    Responsible for designing and implementing efficient and effective marketing technology solutions that align with business goals and objectives. Collaborate with cross-functional stakeholders to understand their needs, identify areas for improvement, and develop plans to integrate technology into existing business processes. - Evaluate new and emerging technologies to determine potential impact on business processes and identify opportunities for enhancement- Work closely with stakeholders to understand business needs, requirements, and develop plans to integrate technology solutions into existing platforms- Oversee the integration and implementation of SaaS solutions, ensuring that they are deployed smoothly and effectively- Provide ongoing support and maintenance for optimal performance of the technology stack- Lead and guide a team of technology professionals to provide the necessary resources to perform their roles effectively
  • Netapp
    Technical Program Specialist/Manager (Team Lead), Digital Marketing
    Netapp Sep 2019 - Mar 2023
    Raleigh-Durham, North Carolina Area
    Led and managed engineering/solutions architecture team and cultivated a unified high performing environment. Responsible for working with internal/external Marketing functions and SaaS vendors to manage the end to end technical roadmap (research, recommendations, implementation, training, support, renewals) for NetApp Marketing Technology.- Managed multiple programs spanning various stakeholders across internal and external Marketing functions (Marketing Automation, Demand/Lead Generation, Paid/Social Media, Personalization, Partner/Channel, Account Based Marketing, Analytics, Operations)- Ensured Compliance to Data Privacy and Security Protocols (GDPR, CCPA, PII, GSOC)- Provided strategic and technical proposals based on organizational and business requirements- Negotiated SOWs for purchases and renewals- Managed integrations of applications with marketing and non-marketing systems- Demonstrated excellent customer focus with shifting technology trends and new products- Analyzed application/tool effectiveness, user engagement, and business value
  • Lenovo
    Global Commodity Manager, Wireless Connectivity Procurement
    Lenovo Jul 2013 - Sep 2019
    Rtp, Nc
    Managed $400M+ in Annual Spend/Volumes. Defined and implemented sourcing strategies of WLAN, WWAN, BT, NFC and Thunderbolt components across commercial and consumer platforms.- Led global cross-functional teams to align and enable sourcing strategies that drove common technology specs, SBB complexity reduction, and innovation- Managed RFx responses, scorecards, cost reductions, business awards with spec alignment and volume requirements before presenting to Executive and Senior Management for review/approval- Developed strong supplier relationships and negotiated contracts for GA, SOW, CDA, MDF, NRE agreements- Increased Quarterly Cost Savings over 300% chipset and module pricing negotiations- Provided long term forecasts for part level capacity planning and supply management to ensure TTM/TTV/TTQ with no shortages or excess liabilities- Ensured 100% compliance to Business Controls, Finance, and EICC requirements
  • Lenovo
    Wireless Wan/Wimax Certification Project Manager
    Lenovo Aug 2009 - Jul 2013
    Managed carrier certifications for WWAN and WiMAX enabled PC products across Think Enterprise and Idea Consumer Business Units. Launched Lenovo’s first consumer notebook in Sprint retail as the primary interface for product management and technical certification. Managed the technical certification/acceptance for Lenovo's first ThinkPad Android tablet.- Responsible for compliance to homologation and operator requirements- Managed project schedules and ensured timely delivery of required documentation and regulatory certifications including TRP/TIS OTA reports, PTCRB, and FCC DoC- Developed and managed relationships with customer account teams, technical certification teams, WWAN suppliers, and ODMs - Conducted weekly conference calls with development teams and individual carriers to track and review technical issues and certification requirements- Performed product assurance testing on carrier activation and connection management utilities.- Configured and supported system imaging for carrier-certification test units- Aided manufacturing teams in ensuring compliance to FAI and labeling/packaging requirements
  • Sony Ericsson
    Acceptance Project Manager
    Sony Ericsson Jan 2007 - Dec 2008
    Managed technical certifications for mobile handsets with wireless carriers globally including AT&T, Rogers, Telcel, Vodafone, Orange, and T-Mobile International. Key member in the breakthrough launch of the W580i handset with volumes far exceeding projections. Senior team member looked upon for training and mentoring.- Responsible for driving customer expectations and managing certification requirements throughout all phases of product development- Coordinated internal/external verification and regulatory activities during development and certification- Prioritized technical development and customer issues with focus on quality and maximized ROI- Influenced critical decisions on issues and product changes as part of the Change Control Board- Represented and supported global customer account teams as the single point of contact for R&D- Managed thousands of mobile handset samples to distribute for global customer testing
  • Sony Ericsson
    Systems Engineer
    Sony Ericsson Jul 2005 - Jan 2007
    Executed network vendor interoperability, operator acceptance, and field testing required for technicalvcertification with global customers. Performed interoperability testing of the W300i mobile phone at Nokia, Ericsson, and Siemens IOT labs. Served as the primary technical point of contact for Rogers Canada.- Verified functionality of wireless products against network requirements including protocol conformance, call processing, and applications/features conformance- Developed and planned interoperability testing with network infrastructure manufacturers- Directed and performed field test plans covering all network configurations- Maintained database on network infrastructure configurations and rollout plans.- Defined and executed verification plans in conjunction with Systems Engineering and Software Development
  • Sony Ericsson
    Field Test Engineer
    Sony Ericsson Apr 2004 - Jul 2005
    Traveled globally to key customer markets to execute network infrastructure field testing. Quickly became a top performer with keen ability to identify critical defects and analyze log files.- Conducted voice and data field tests globally in key customer markets- Performed verification of network features, reliability, and overall quality- Updated and developed procedures to maximize test efficiency and accuracy- Submitted weekly detailed test reports and maintained the database of test activities- Collected field data using the TEMS, Ethereal, and internal Sony Ericsson log tools and inputted information into issue tracking databases

Thomas Nguyen Skills

Process Improvement Negotiation Telecommunications Wireless Requirements Analysis Wwan Customer Engagement Training Skills Mobile Communications Mobile Technology Lte Hspa Evdo Gsm Cdma Field Testing Interoperability Issues Management Carrier Management Carrier Negotiations International Project Management Cross Functional Team Leadership Technical Presentations Customer Presentations Product Launch Supplier Management Developer Relations Product Requirements Requirements Management Regulatory Requirements Homologation Product Certification Failure Analysis Compliance Audits

Thomas Nguyen Education Details

Frequently Asked Questions about Thomas Nguyen

What company does Thomas Nguyen work for?

Thomas Nguyen works for Ecu Health

What is Thomas Nguyen's role at the current company?

Thomas Nguyen's current role is Manager, IS Vendor and Contract.

What is Thomas Nguyen's email address?

Thomas Nguyen's email address is th****@****ail.com

What schools did Thomas Nguyen attend?

Thomas Nguyen attended North Carolina State University.

What are some of Thomas Nguyen's interests?

Thomas Nguyen has interest in Football, Paintball, Gaming, Cycling, Basketball, Photography, Running, Golf.

What skills is Thomas Nguyen known for?

Thomas Nguyen has skills like Process Improvement, Negotiation, Telecommunications, Wireless, Requirements Analysis, Wwan, Customer Engagement, Training Skills, Mobile Communications, Mobile Technology, Lte, Hspa.

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