Develop comprehensive training programs tailored to various levels of employees, including onboarding, leadership development, technical skills, and soft skills trainingConduct regular assessments to identify training needs and gaps within the organization, ensuring programs are aligned with organizational goals and employee development needsEmploy diverse training methodologies such as instructor-led training, e-learning, workshops, and blended learning to accommodate different learning stylesOversee the hiring, onboarding, and supervision of workforce trainers, providing coaching and support to ensure effective delivery of training sessionsManage the training budget and resources effectively, ensuring allocation and use of funds to support training initiativesEnsure all training programs meet federal and state standards, regulatory requirements, and organizational policiesFacilitate and deliver training sessions, ensuring high engagement and effective learning outcomesImplement evaluation mechanisms to assess the effectiveness of training programs, gather feedback, and make necessary improvementsGenerate, analyze, and provide reports on training activities, outcomes, and staff compliance to stakeholdersCreate and update training curriculum and materials using various tools and platforms, such as Articulate, Canva, and KapwingCustomize training content to address specific organizational needs and ensure relevance and applicabilityDesign and pilot training for Frontline Supervisors and ManagersWork closely with other departments, such as HR, IT, Supported Living, Employee Services, Project Search, and operations to ensure training programs support overall business objectivesMaintain accurate records of training, attendance, and outcomes for auditing and reporting purposesHold certifications for delivering specific training programs (American Red Cross CPR/AED/First Aid, The MANDT system, Adult Mental Health First Aid, and Trauma Informed Care)

Develop and implement scholarship programs, including establishing criteria for selection, creating application processes, and setting timelinesOversee the entire lifecycle of scholarship programs from promotion and application to awarding and follow-upManage the scholarship application process, ensuring materials are accessible, user-friendly, and clearly communicated to potential applicantsRespond to inquiries from applicants, providing guidance on application procedures and requirementsOrganize and coordinate the review and selection process, including assembling selection committees and training reviewers to ensure fair and consistent evaluationCommunicate decisions to applicants and provide feedback when necessaryAdminister scholarship funds, including budgeting, tracking expenditures, and ensuring timely disbursement of awardsEnsure compliance with federal and state regulations and organizational policies, maintaining accurate records of financial transactionsServe as the primary point of contact for scholarship recipients, offering support and guidance throughout their scholarship tenureMonitor recipients academic progress and compliance with scholarship requirementsPrepare detailed reports for internal and external stakeholders, including donors, institutional leaders, and funding agenciesDevelop and implement strategies to promote scholarship opportunities to potential applicants through various channels, including websites, social media, and community eventsBuild and maintain relationships with schools, community organizations, and other partners to enhance outreach effortsGather feedback from applicants and recipients to continually improve the scholarship process and enhance program effectivenessManaged a team of student employees, providing training, support, and performance evaluations to ensure effective job performance and professional development

Provide in-depth information and guidance on financial aid, admissions, registration, academic advising, and student servicesHelp students with the application process for admissions, financial aid, scholarships, and other academic programsAssist students and parents in completing the Free Application for Federal Student Aid (FAFSA) and other financial aid formsProvide detailed information about financial aid options, including grants, loans, scholarships, and work-study programsCollect and review financial documents required for financial aid applications, such as tax returns, verification forms, and other supporting documentationCalculate and award financial aid packages based on the student's financial need and available resourcesEnsure compliance with federal, state, and institutional regulations governing financial aid programsExplain financial aid award packages and assist students in understanding their financial obligationsGuide students through the application process, document verification, and orientationOversee the student employment program, including hiring, training, supervising, and evaluating student employeesEnsure accurate and timely processing of payroll for student employees, maintaining compliance with relevant regulationsConduct outreach activities such as high school visits, and college fairs to promote the institution and its programsOrganize and develop workshops to educate students on financial literacy, financial aid, and academic successParticipate in professional development opportunities to enhance knowledge and skills related to financial aid, student advising, and supportParticipate in and provide training sessions for staff on financial aid policies and proceduresPrepare for and participate in audits and reviews to ensure compliance with financial aid regulations and institutional policiesKnowledge of COD, NSLDS, FAA Access to CPS, and ED EXPRESS

Integrated Statewide Records System (ISRS)Process Academic Advisor AssignmentsFacilitate meetings, orientations, and interviewsProficient understanding of school policies & deadlinesFinancial Aid, Admissions and Records front line contact

New product developmentHead Certified TrainerEmployee of the Year 2009Train workers in food preparation, and in service, sanitation and safety procedures.Compile and balance cash receipts at the end of the day or shift.Control inventories of food and report shortages.Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.Facilitate team building exercises.

Cake DecoratorTrainer