En charge du portefeuille-client. 60% en déplacement, sinon je travaille sur le site de production.Prospection Active & Relation clients restent mes missions clés. J'évolue dans l'Univers industriel - nucléaire, fabriquant de Peinture, utilisateurs de résines, secteur mécanique, pharmaceutique... J'ai la chance de rencontrer les acheteur et QHSE de ces secteurs. J’assures la MAJ des tarifs, des cotations mensuelles et annuelle, je négocie les volumes disponibles et à venir.Mon catalogue se base sur les solvants et les Alcools - Acétone, Xylène, Surfin, dénaturant,....Mon rôle reste centré sur la distribution de volume industriel - Citerne / IBC / fût.

Service Grands-Comptes - Déplacements et couverture Nationale Management & Développement de portefeuille clientsNégociation, Budgétisation, Prévisionnel & Contrat Cadre 🤝📝Management de Parcs Immobiliers – de 50 à 1000 sitesCentralisation des besoins clientsUn réseau de 88 agences Franchisées

As the Chief Office Manager of the Stairlift Department, my role was to improve the turnover and the market share.I reported weekly directly to the CEO.I developed the distribution via 2 channels :• B to C: By leading a 12 members sales team, I had to manage my team with training, motivation, improvement and advices.• B to B: I was prospecting, visiting, meeting and training my network. I manage my own agenda.The reason I succeed was to keep my head clear, to always have the big picture in mind and to be able to work under pressure. My main skills needed for this mission:• Market analysis• Leadership• Perseverance• Sales strategy: Prospection / Negotiating / Team Management / Order process Management• Stock management• Process improvementI succeed at this position as the Turnover, the volume and the merge were all improved. This results come from different achievements / creation :• A complete new order process• Recalculating the Price list• Elaboration of a Training Sales Program• Marketing Project of my department.

This job was one of the greatest Professional experience of my life. I had the chance to manage a Hotel of 17 rooms in Mexico country – Queretaro city.This country has nothing to see in comparison with Europe.My everyday task was to run the business by leading and organizing my team of 10 Mexicans employees.I had to mind the administration, the kitchen, the cleanliness and the booking.The main challenges were the Cultural adaptation and the Spanish language.I had to overpass my English and learn to speak Spanish.Then I had to adapt to their way of life and working.My best skill improvement was ADAPTATION – to my team, to the country, top the cultural way of doing business.By the way, did you know that in Mexico, 50% of the reservation are made by WhatsApp?My main skills development• Spanish learning & speaking• Team management• Cultural Adaptation• Being humble in front of extreme poverty • Prospection strategy Main achievements:• Partnership with the main airport• Improving services & Customer Experience • Partnership with taxi companies• Booking upgrade of 15%

As I moved to Leeds area for this job, I had to adapt to the working cultural environment.This adaptation was my first priority.Platinum is a 200 employees industrial company.My mission was very simple : introduce Platinum to the French market and start the exportation.The strategy I put in place was based on the RE-ORDER PROCESS.After an persisting prospection, I focused my energy on keeping my customers happy and to improve relationship.Thanks to my efforts I achieved an important portfolio to manage.I was the only French Account manager and the unique French speaking of the entire company. It means I oversaw anything concerning the French market.After 2 years, the Turnover of French export improved of 150%. I developed an average of 200k€ / month though 40 loyal customers.My main skills development:• Persistence• Market analysis • String prospection Management by targeting precise company• Persuasion and negotiation • Many Business trip in Uk and EU• Efficiency

Member of the IT Sale department, my catalogue of sales was composed of PC, Mac, software, tabs, printers, video games, and all types of accessories.After two years of working through a student-job every single weekend, as soon as I obtained my Master degree, Fnac offered me a temporary post for 6 months.At this time, as I knew I wanted to go back in England and work here, I considered this offer as an excellent opportunity to allow me the resources to plan properly my expatriation in UK. My main missions:---------• Welcoming the Customer• Direct sale in face to face• Stock Management• Cleanliness of the sales environment • Advice and help the customer in their choices• Train on how to use the product---------Other aspect I learned on the ground: • Team Spirit• Curiosity• Pyramidal Hierarchy• Improvising and dealing with customers being stressed, anxious, impolite, etc---------In addition of improving massively my knowledge of hardware and software, this role brings me the skills of confidence and how to convince people.This post putted me in a B to C environment and obligated me to learn how sell in face to face.The direct contact with the customer reinforce my envy to go forward in the customer relationship though all my career.My personal philosophy since then is: The purpose of Business is based on human relationship.

For 3 years I used to follow my MBA with Management specialization and to work in Bacata company as well. Indeed, it was part of my inter-professional lessons.My title was a Junior Account Manager.My role was to sell hardware computer items to B to B resellers.I started this activity without costumers, neither mailing list nor prospection list.Therefore, my first mission was to elaborate prospection strategy.Then comes the market analysis and the first important sales.I was successful in this position as I quickly generate interest in the products and created real partnership.As a supplier I was in contact with my clients by phone, face to face and email.I had to treat my client very carefully and optimize each order. I oversaw the payment, the deliverance, the after-sells services.Key numbers after 3 years• 70 loyal costumers• 80 calls / day• 2 orders / day• 50K€/month turnover Main development skills• Account Costumers Management• Working under pressure• Excellent communication• Sales Technic• Market analysis• Loyalty Management