Sales Specialist - Conseiller / Vendeur En Informatique
Toulouse Area, France
Member of the IT Sale department, my catalogue of sales was composed of PC, Mac, software, tabs, printers, video games, and all types of accessories.After two years of working through a student-job every single weekend, as soon as I obtained my Master degree, Fnac offered me a temporary post for 6 months.At this time, as I knew I wanted to go back in England and work here, I considered this offer as an excellent opportunity to allow me the resources to plan properly my expatriation in UK. My main missions:---------• Welcoming the Customer• Direct sale in face to face• Stock Management• Cleanliness of the sales environment • Advice and help the customer in their choices• Train on how to use the product---------Other aspect I learned on the ground: • Team Spirit• Curiosity• Pyramidal Hierarchy• Improvising and dealing with customers being stressed, anxious, impolite, etc---------In addition of improving massively my knowledge of hardware and software, this role brings me the skills of confidence and how to convince people.This post putted me in a B to C environment and obligated me to learn how sell in face to face.The direct contact with the customer reinforce my envy to go forward in the customer relationship though all my career.My personal philosophy since then is: The purpose of Business is based on human relationship.