Peterson Tom Email & Phone Number

Fort Collins, Colorado

We work with home owners in danger of foreclosure by purchasing their homes for cash in a fast and effective manner. We analyze each unique situation, conduct a market analysis, and determine the property's fair market value. We then make a reasonable offer on the property that the home owner will find acceptable. In this way, homeowners maintain their dignity and respect and ultimately avoid the unpleasant ramifications of foreclosure.

Providence, Rhode Island Area

PERFORMED RELIANCE TESTING FOR OVER 30 VENDORS THROUGHOUT THE US. TESTING INCLUDED CONTROLS, COMPLIANCE AND MANAGEMENT PROGRAMS. THE PRIMARY POLICIES AND PROGRAMS REVIEWED DEALT WITH FFIEC, SOX, GLBA, HIPPA, RED FLAGS, FRAUD AND NETWORK SECURITY. Reliance Testing/Risk Mitigation: Evaluated relevant documentation and policies to provide written responses to complex case reviews as requested by management. Reviewed software documentation to ensure technical accuracy, compliance and completeness, and policies to mitigate risks.Increased Company Revenue: Spearheaded new departmental travel protocol, which decreased travel expenses by 20%. Web Site Security: Validated and analyzed web site security application design features in order to establish the required functionality.Increased Internal and External Customer Satisfaction: Displayed and achieved service-focused culture with emphasis on delivering on-time, high-quality reports to internal and external customers. Provided support and feedback as needed to management teams ensuring that both internal and external client's needs are met.Increased Internal Stakeholder Communication: Initiated problem solving protocols prior to report submission in an effort to mitigate time restraints for clients. Informed internal stakeholders of the status of vendor testing/communication, as well any impediments that might be causing delays through the submission of daily reports.

Fort Collins, Colorado Area

(2003-2006: 2008-2015)PROVIDE DESKTOP / NETWORK SUPPORT FOR 100+ USERS. PROVIDE IS SERVICES TO ALL IN HOUSE AND FIELD EMPLOYEES. ADMINISTER PBX PHONE SYSTEM. RESPONSIBLE FOR PURCHASING ALL HARDWARE AND SOFTWARE FOR EMPLOYEES. SOLE PROVIDER FOR ALL IT SERVICES TO ENTIRE COMPANY.Brought Company into the 20th Century/Increased Company Revenue: Maintained and upgraded PBX phone system for the entire company. Implemented Cisco, Sonicwall and Fortinet firewall solutions. Created SQL and Report server for tracking workflow with a VB.Net front end. Implemented and upgraded wireless solutions for staff usage. ALL of these innovations resulted in cost reduction and increased productivity.Increased Server Management Efficiency: Centralized Company Operating Systems by migrating all users from Novell Netware to Windows.Increased Sales Staff Efficiency: Implemented a remote desktop (Terminal Services) solution for remote sales staff usage. Maintained and upgraded CRM software for sales staff.Cost Reduction: Purchased and maintained all software licensing for entire company. Maintain DOS based Acu-Rite and HAAS computer systems.Efficient Software Migration: Successfully migrated users from Exchange 5.5 to Exchange 2008 with no loss of data or system downtime.Increased Network Speed and Productivity: Purchased and maintained all network switches for facility.Increased Network Security: Managed Active Directory for windows domain.Increased Management Productivity: Traveled with management to provide IT support during trade shows.

Longmont, Co

(2000-2003: 2006-2008)PROVIDE DESKTOP/SYSTEM/NETWORK SUPPORT FOR 250+ USERS LOCALLY AND INTERNATIONALLY. PROVIDE EXCELLENT TECHNICAL, END-USER SUPPORT TO 1000 INTERNAL DESKTOP SYSTEMS CUSTOMERS. SYSTEMATICALLY RESOLVE REPORTED DESKTOP PROBLEMS RELATED TO HARDWARE, OPERATING SYSTEMS (95/98/NT 4.0/2000/ME/XP), AND CONFIGURATION ISSUES THROUGH TROUBLESHOOTING AND RESEARCH TO FACILITATE EMPLOYEE PRODUCTIVITY. Recognition/Awards: Considered the team “Hardware Specialist” and received two “Excellence in Customer Service” awards.Built Intranet Site: Single-handedly created and maintained intranet site. Network Security: Maintain data integrity and security for the desktop environment. Administered site FTP server. Network Stability: Responsible for building all servers and troubleshooting server OS problems. Maintained a 99% average up-time for Terminal Services, SQL, and Exchange. Increased Employee Satisfaction: Supervised and increased effectiveness of daily operations. Install, repair and maintain computer hardware and software in a timely manner. Managed laptop loaner pool management program efficiently. Installed and repair of computer peripherals including networked printers in a timely manner.Computer Configuration: Build out of laptops and PCs specific to Flextronics. Instruction to end users on how to use the OS. Network Security: LAN/WAN, Windows 2003 Server and Exchange. VPN configuration and troubleshootingNetwork Administration: Utilized Active Directory tools to manage user and computer accounts