Thomas Luong Email & Phone Number

Vancouver, Bc, Ca

845 Marine Dr Unit 130, North Vancouver, Bc V7P 1R7

Showed analytical skills by observing golfers' behaviour and analyzing buying patterns. Using those insights to shift customers’ brand loyalty by performing personalized recommendations, utilizing effective persuasive communication, and effective marketing strategies to increase my incentive.

771 Austin Ave, Coquitlam, Bc V3K 3N2

As an Outside Services Attendant at the Vancouver Golf Club, I was responsible for maintaining the pristine condition of the golf course and ensuring a positive experience for all members. I also provided excellent customer service to members by addressing their needs and concerns and ensuring a pleasant golfing experience.

Burnaby, British Columbia, Canada

Provide friendly and outstanding service to all existing clientele as well as prospective customersAnswer any questions and address complaints/ answer incoming calls and redirect them or keep messagesClean gym equipment to ensure cleanliness, as well as keep the front desk tidy and presentableConduct opening and closing responsibilitiesHandle register payments, also sell pro shop products

Burnaby, British Columbia, Canada

Travel to different neighbourhoods with the goal of selling security servicesSet up and demonstrate the product and shows how customers can maximize product features.Show a presentation on product features.Convince clients to purchase products using a script or persuasive technique.