Thomas Mack Email and Phone Number
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Thomas Mack is an engineer, leader, team builder and an entrepreneur at heart. Thomas received his Electrical Engineering degree from The University of Texas at Dallas where he then leaped straight into business/IT with a strong focus on Cloud. Thomas has continuously proven to be a strategic leader who consistently challenges the status quo. He began his career in IT consulting working on innovative technologies to dramatically increase development and integration projects. He was one of the first to bring JDEdwards/ERP projects onto cloud computing technologies using Amazon Web Services (AWS). Thomas built the technical solutions sales practice for Collective Intellect, a SaaS social analytics startup, which was acquired by Oracle. He went on to be part of supporting the initial stages of building AT&Ts Cloud Services business and lead technical sales for the central and mid-west US.Since then he has driven incredible success with leading the Global Sales and Strategy practice for Pega Cloud, the cloud service solution for Pegasystems. Since joining, Pega Cloud has gone from a 10-person siloed project to now a streamlined organization with hundreds of dedicated personnel and one of the core directions of the company. In this role Thomas has built a global team that supports Pega’s sales teams on promoting and selling the Pega Cloud Service. Thomas is a key member of the cloud leadership team and an active change agent to promote growth and direction between organizations. Thomas’ passion is with entrepreneurial projects working with organizations from C level to IT to build and define business and sales strategies. He has a unique skill of working with cross functional teams from engineering, product, marketing to sales to drive collaborative projects and strategy. Thomas has strong insight dealing with the dynamic and fast pace Cloud Services ecosystem and leading new technologies and solutions into the space.
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Senior Director, 'As A Service' & Ai Strategy & CommercializationPegasystems May 2020 - PresentCambridge, Ma, UsExecutive for Pega’s as a Service business. Leading business/commercialization AI (Generative AI, ML, & NLP) and cloud strategy and defining cloud client experience product direction.Developed the Pega Cloud Services Business from a startup division within Pega to now supporting the core direction for a Pega as an ‘as a Service’ software company. Leading Pega Cloud Services to being the standard for sales opportunities, while achieving >65% of all net new sales in 2020. •Building and leading a global team (US, EMEA, APJ) of Cloud Business Owners who drive business within their regions/verticals to promote the Pega Cloud Services value. The Cloud Business Owners are industry experts that operate cross functionally to ensure we are addressing the respective markets demands, supporting deal framing, business assessments, and meet with client executive and technical staff to define the benefits and value of Pega Cloud Services.• Managing the health of the Pega Cloud Business. Driving business systems to operate in an ‘as a Service’ software organization. Including business strategy guidance of new offering's positioning and business assessments, from projected cost impacts and commercial delivery. • Leading Pega Cloud Service product management for non-functional ‘as a Service’ client experience to support buying and continuous delivery journeys.• Creating and implementing go-to-market strategies, competitive analysis, managing pipelines, and closing deals.• Working cross-functionally with Sales, Consulting, Alliances and Product Marketing teams to promote Pega Cloud Services to our clients.• Managing messaging and enablement practices and policies for Pega's sales, service, and partner teams for navigating, successfully selling and operating with Pega’s ‘as a Service’ direction.
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Director, Global Cloud Business & CommercializationPegasystems Oct 2019 - May 2020Cambridge, Ma, UsExecutive for Pega’s Cloud business, commercialization initiatives and defining product direction in the market.•Building and leading a global team (US, EMEA, APJ) of Cloud Business Advisors who drive business within their regions/verticals to promote the Pega Cloud Services value. The Cloud Business Advisors are industry experts that operate cross functionally to ensure we are addressing the respective markets demands, supporting deal framing, business assessments, and meet with client executive and technical staff to define the benefits and value of Pega Cloud Services. • Managing the health of the Pega Cloud Business and driving best practices and business systems to operate in an ‘as a Service’ software organization. • Working cross-functionally with Sales, Consulting, Alliances and Product Marketing teams to promote Pega Cloud Services to our clients.• Creating and implementing go-to-market strategies, competitive analysis, managing pipelines, and closing deals.• Managing enablement practices and policies for Pega's sales, service, and partner teams for navigating, successfully selling and operating with Pega’s ‘as a Service’ direction.
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Global Manager - Cloud Business And Strategy - Pega Cloud ServicesPegasystems Jan 2015 - Oct 2019Cambridge, Ma, UsCloud Services Sales and Strategy: Leading the global cloud business team for supporting adoption of the industry leading Pega Cloud Services. Supporting building vision and setting direction for Pega's overall cloud position in the market.*Grew Pega Cloud sales by over 520% in 3 years, a CAGR >150% since joining. • Working with cross-functional Sales, Consulting, Alliances and Product Management teams to evangelize Pega Cloud Services to our customers. • Creating and implementing go-to-market strategies, competitive analysis, managing pipelines, and closing deals.• Leading Pega Cloud sales from supporting qualification, pricing, deal structuring, legal red-lines, and contract negotiations. • Managing enablement practices and policies for Pega's sales teams on navigating and successfully selling Pega Cloud to their customers.
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Pega Cloud - Business Development ExecutivePegasystems Feb 2013 - Jan 2015Cambridge, Ma, UsSupporting global adoption for the Pega Cloud solution by working with cross-functional Sales, Consulting, Alliances and Product Management teams to evangelize our new Pega Cloud offering to our customers. • Creating and implementing go-to-market strategies, competitive analysis, generating pipeline, and closing deals.• Supporting Pega Cloud sales from qualification, pricing, deal structuring, legal red-lines, and contract negotiations.
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Technical Sales Consultant - Advanced Enterprise Cloud SolutionsAt&T May 2012 - Feb 2013Dallas, Tx, UsTechnical Sales Consultant supporting critical efforts in building the market for AT&T's Public and Private Cloud Solutions. Led Technical Sales for Compute, Storage and Platform as-a-Service covering the Central to Rocky Mountain US regions. -
Senior Solutions EngineerCollective Intellect Jan 2012 - May 2012*Acquired by Oracle* http://www.oracle.com/us/corporate/press/1653424Collective Intellect is SaaS based text and social media analytic company. CI is the leader in enabling social CRM through our web-based, automated, real-time text mining and analytic software. The solution enables customers to collect, process, and synthesize intelligence from online customer conversations and other available proprietary content, so that you can listen to and understand what is important to your customers. • Lead Sales Engineer• Solution architect for complex client and channel opportunities. • Built and implemented sales qualification process• Responsible for pre-sales efforts surrounding products and solutions Collective Intellect offers in the market
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Systems EngineerLiveprocess Jan 2011 - Jan 2012Chelmsford, Ma, UsLiveProcess is the market-leading emergency management SAAS solution for hospitals, healthcare systems and regional health preparedness districts. LiveProcess enables healthcare organizations to improve patient care, operational efficiency, and mitigate risk with advanced Notification, Collaboration, Process Management, and Documentation Libraries.• Lead regional Systems Engineer for the Central US. • Account management with a focus on maintaining relationships with existing and renewing customer base• Consultative demonstrations of product to new and existing customers to determine proper fit and functionality within their daily processes• Advising customers on how to best utilize and apply LiveProcess products and look for opportunities to increase our solutions value• Function as an Implementation Project Manager for new client installations, including trainings• Assist sales team in developing market strategies that resulted in revenue and organizational success• Perform as an emergency management industry processes flow specialist, assisting with development of exercise scenarios/documents, and providing input based upon industry needs for software and technology. -
ConsultantKs2 Technologies Nov 2007 - Jan 2011Grapevine, Texas, UsKS2 Technologies is an IBM and Oracle Certified business partner. At KS2 Technologies I gained a wide variety of skills from software and hardware hands-on integration to pre and post technical sales consulting for IBM, Oracle, and VMware product lines. I also gained experience with project management of technical resources.IT consultant for expanding KS2 Technologies’ IT offerings in both new hardware and software• ‘new’ technology specialist to quickly learn and implement unknown hardware and software needs.• Lead JD Edwards EnterpriseOne CNC consultant o CNC administration for JDEdwards EnterpriseOne 8.12 & 9.0 maintenance, upgrades and new installations o Oracle Application Server and IBM WebSphere Application Server implementations o Integrations with JDEdwards and backend systems and software, such as LDAP with existing Microsoft Active Directory, E1 Business Services and WebSphere Portal• Building customer relationships for continued re-occurring business.• VMware specialist• Technical pre/post sales - coordinating implementation projects• Branched hardware sales offerings into datacenter level Toshiba UPS units.• Increased operational efficiency and saved costs by moving internal IT infrastructure onto Amazon’s EC2 Cloud Computing.• Improved customer’s satisfaction during periods where third-party vendor support was required.• Experience with coordinating and installing IBM hardware - System i, System x, and BladeCenters• Extensive experience writing documentation for installation and configurations. -
Voip/System TechT&S Software Jan 2006 - Jan 2007IVR VoIP technician. Worked on IVR systems on NEC cards. Created solutions for customers' needs that integrated with real time database updates. Worked with PHP and MySQL programming.
Thomas Mack Skills
Thomas Mack Education Details
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University Of Colorado Boulder -
The University Of Texas At DallasElectrical Engineering
Frequently Asked Questions about Thomas Mack
What company does Thomas Mack work for?
Thomas Mack works for Pegasystems
What is Thomas Mack's role at the current company?
Thomas Mack's current role is Senior Director, Global Cloud Business Strategy & Commercialization at Pegasystems.
What is Thomas Mack's email address?
Thomas Mack's email address is ma****@****ail.com
What is Thomas Mack's direct phone number?
Thomas Mack's direct phone number is +161749*****
What schools did Thomas Mack attend?
Thomas Mack attended University Of Colorado Boulder, The University Of Texas At Dallas.
What skills is Thomas Mack known for?
Thomas Mack has skills like Saas, Cloud Computing, Solution Selling, Pre Sales, Enterprise Software, Solution Architecture, Business Intelligence, Business Development, Strategy, Sales Engineering, Product Management, Management.
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