Thomas Maibom Email & Phone Number

Københavnsområdet, Danmark

- Receiving and qualifying incoming groups /catering opportunities. - Tailor-making offers to clients on b2b and b2c level. Serve the customer by understanding their needs. Drive customer loyalty through excellent customer service throughout the sales and planning process. Build and strengthen relationships with existing and new customers to enable future bookings. - Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and how to sell strategically - Contract negotiations on various levels - Organizing and conducting client visits and show-arounds. - In cooperation with client, planning of event and preparation of detailed event orders in OPERA operation system. - Ensuring all bookings are entered correctly in the SCORPIO operation system. - Weekly conduction of internal briefing meetings with other departments to secure flawless communication. - Day to day running of the conference operations team

Copenhagen Area, Capital Region, Denmark

• Show rounds for new and existing customers • Proposals and contracting for all types of events• One point of contact for all events start to finish• Pre-con meetings for large events• Conducting weekly BEO(functionsheet) meetings• Food and beverage responsible for the sales department• Responsible for tracking Marriott Rewarding Events(honors programme)

Copenhagen Area, Capital Region, Denmark

• Responsible for the daily operations of restaurant, bar and room service• Responsible for 30 associates • Continuous development and training of the associates• Implementation of Food & Beverage activities including new restaurant concept• Budget responsible• Responsible for sales optimization in all outlets• Creating and executing incentive programs for the associates• Scheduling and payroll

Copenhagen Area, Capital Region, Denmark

• Responsible for the daily operations of conferences and events• Responsible for 20 associates• Budget responsible• Maintain Marriott Brand Standards• Development of associates• Scheduling and payroll

Copenhagen Area, Capital Region, Denmark

• Part of the leadership team• Responsible for Restaurant, Bar, Room Service and Conference • Responsible for 20 associates • Continuous development and training of the associates• Implementation of Food & Beverage activities• Budget responsible• Responsible for sales optimization in all outlets

Copenhagen Area, Capital Region, Denmark

• Responsible for the daily operations of conferences and events• Responsible for 20 associates• Budget responsible• Maintain Marriott Brand Standards• Development of associates• Scheduling and payroll

Copenhagen Area, Capital Region, Denmark

• Responsible for the daily operations of conferences and events• Responsible for 20 associates• Creating associate handbooks• Implementation of Marriott brand standards• Training plans and ”dummy runs” for associates• Scheduling and payroll

London, United Kingdom

• Daily shift leader for Chats café and bar• Scheduling and payroll• Staff training

London, United Kingdom

• Daily shift leader• Service of meeting rooms• Setting up meeting rooms including AV equipment• Serving at large dinner events

London, United Kingdom

• Daily shift leader• Service of meeting rooms• Setting up meeting rooms including AV equipment• Serving at large dinner events