Thomas Mathiassen Email & Phone Number

Atlanta, Ga, Us

Greater Atlanta Area

• Apply working knowledge of business and IT processes to effectively gather and analyze requirements. • Reconcile and document requirements to ensure all client user needs are accounted for prior to the creation of the design document. • Research and identify gaps in existing and proposed solutions that require closure in order to realize the accomplishment of business goals and objectives. • Prepare portions of business cases and solution proposals and contribute information to the analysis of realistic and cost-effective design alternatives, including procedural changes. • Investigate and recommend solutions to basic business application problems and processes. Escalate complex problems to more senior IT Analysts. • Prepare written documents, including but not limited to, the design of new business processes and/or applications as well as testing, correcting and implementing planned products and processes. • Effectively participate in change control and scope management procedures. • Successfully identify, address and escalate risks and issues. • Maintain and apply a working knowledge of testing tools and techniques. • Respond to reported issues and perform basic analysis and resolution activities to ensure that service level agreement commitments are met or exceeded. • Contribute to the creation and delivery of presentations.

Atlanta, Georgia

Full-time Contractor at Delta Air LinesProject Manager II• Developed and managed the effort to successfully deploy the Delta Sky Club Inventory application to production to enable a more efficient business process. o Gathered, converted, prioritized, and managed business requirements to ensure that business needs were met with end project.• Project manager of the Delta University Project effort documenting end to end business processes. o The project created a knowledge repository to help train new employees. • Managed RFCs, communications for the database team.• Led the effort to recruit and manage student intern teams on two separate 14 week projects. o Managed development on Tableau and IBM application development with DB2.• Led the effort to analyze, learn, and provide insight and guidance about the core principles of the General Data Protection Regulation customized to a variety of business units within the Marketing department.

Greater Atlanta Area

Multi-Unit Manager• Analyzed the business and reported on the findings to superiors.• Reviewed operating reports for 14 branches daily to focus operations on impactful activities. • The subject matter expert for the field operations and responsible for developing technical and functional skills and understanding for employees. o Introduced new corporate directives and responsible for the successful adoption by branch employees.• Sourced new candidates, performed interviews, and made hiring decisions for the company.

Management, Customer Relations, Business Process Re-Engineering

Master Of Science (M.S.), Information Systems

Bachelor Of Arts (B.A.), International Business

Activities and Societies: Golf Team (2005-2009); Student Athlete Advisory Committee (SAAC); Festival of Lights volunteer;

College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Golf Team;