Thomas Merkouris Email & Phone Number

Senior Customer Engagement Solutions Engineer with over 20 years of experience in the field, specialized in cloud computing, contact center solutions and custom developments with a focus on optimizing customer experience and operational efficiency. I have spent the last decade helping organizations to successfully innovate and modernize their business operations using cutting-edge technologies.Always looking for new challenges, driven by a desire to make a difference, I believe that technology can be a powerful tool for businesses to reach their goals.📌 Consulting organizations for digital transformation and cloud computing in order to remain competitive in a rapidly changing digital world.📌 Expert in delivering robust Omnichannel solutions and custom developments, helping business to improve efficiency and customer experience.📌 Working with market leaders for pure cloud, on-premises or hybrid solutions.📌 Team leader with excellent communication skills, collaborating with colleagues for efficiently reaching our goals.My passion is learning the latest technologies, always looking for new and innovative ways to improve customer experience and satisfaction. I am excited to be part of the digital transformation revolution to create a more efficient and customer-centric environment.

Listed skills include Tcp/Ip, Voip, Sip, Java, and 40 others.