Thomas Michals Email & Phone Number

Southwest

Denver, Co

Starbucks is an award winning company with specialties in Italian-style espresso beverages, cold blended beverages, delicious food, premium teas and selected compact discs through our retail stores. Starbucks purchase, roast and serve award-winning coffee to a huge number of satisfied customers. While working as the District manager, I oversaw business operations in my assigned territory and drove all company initiatives to actualize stated goals and objectives. I managed the company’s 11 stores in Denver which has a sales volume of $22m and more than 220 partners. Additionally, I built and maintained a strong customer base by identifying and meeting the needs of customers and ensuring the delivery of exceptional customer service. I identified and resolved all operational issues and employed the best business practices to improve business performance and actualize business goals. Also, I conceptualized and organized training for employees/managers to improve their efficiency. Under my leadership, the district witnessed a tremendous success and was ranked #1 in all categories. I equally spearheaded Denver Starbucks’ community involvement.

Greater Denver Area

Walmart is an American multinational retail corporation founded by Sam Walton and headquartered in Bentonville, Arkansas. Walmart has a chain of hypermarkets, grocery stores, and discount department stores. While serving as the General Manager, I supervised and enhanced operations of an $80MM location in Stapleton, ensuring that all departments are on track to actualize the organization’s sales, customer, and financial goals. I led the implementation of advertising strategies designed to identify the target audience, stimulate the interest of prospects and increase brand awareness. Additionally, I transformed the Stapleton, CO location to a district sales leader in less than one year and gained the trust of associates. I built and maintained a profitable relationship with customers and generated repeat business from them. Also, I built, trained and motivated teams such as the customer service, point of sale, inventory management, and control, human resources, operations, and security team. I analyzed the under-performing store operations in Bloomingdale, IL, Rocky Mount, NC, Raleigh, NC and Denver, CO, and identified and improved key areas affecting business progress.

Business Administration And Management, General

Education record