Customer Success Manager
Current
May 2022 - Present
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Thomas Milan Email & Phone Number
Customer Success Manager @ ADT Solar
at
ADT Solar
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager @ ADT Solar
Location
Ravenswood, West Virginia, United States
Company size
Who is Thomas Milan? Overview
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Quick answer
Thomas Milan is listed as Customer Success Manager @ ADT Solar at ADT Solar, a with 665 employees, based in Ravenswood, West Virginia, United States. AeroLeads shows a matched LinkedIn profile for Thomas Milan.
Thomas Milan previously worked as Customer Success Manager at Adt Solar and Inflight Base Supervisor at Allegiant. Thomas Milan holds Aviation Management, Aviation/Airway Management And Operations, 3.8 from Hampton University.
Company email context
Email format at ADT Solar
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ADT Solar
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Profile bio
About Thomas Milan
As a Customer Success Manager at ADT Solar, I leverage my education and experience within the customer service industry to provide exceptional service and support to a team of account managers, who each oversee 150+ solar installation accounts. I am passionate amount employee and customer satisfaction, and I aim to deliver solutions that meet the needs and expectations of both.With ten years of leadership experience in the aviation and customer service industries, I have proven skills in managing, coaching, and motivating teams of diverse and talented individuals. Experienced in team and confidence building - encouraging team members to always do better. Fostering a safe and exciting environment where team members are encouraged to learn and grow.
Current workplace
Thomas Milan's current company
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Adt Solar
4 roles
Thomas Milan work experience
A career timeline built from the work history available for this profile.
Inflight Base Supervisor
· Provides supervision, leadership and direction to a team 40+ flight attendants.· Work with station manager to coordinate an on time departure every flight.· Conducts effective, thorough, and objective employee investigations and issue discipline as necessary.· Works closely with senior leadership and employees to improve work relationships, build morale, and increase productivity and employee retention.· Conduct periodic audits to ensure compliance of all regulations.· Address customer concerns in a timely manner if escalated to management level.
Jun 2021 - May 2022
Interim Duty Manager, Inflight Services
· Coordinates all phases of base operation with full authority to make decisions that are critical to maintain the company’s operating and safety objectives in 2 different Northeast bases.· Provides supervision, leadership and direction to a team of 300+ Flight Attendants.· Work with and meet the needs of Inflight Personnel to maximize their performance potential with regards to timeliness and attendance.· Conducts effective, thorough, and objective employee investigations.· Works closely with senior leadership and employees to improve work relationships, build morale, and increase productivity and employee retention.
Jun 2018 - Jun 2021
Air Transportation Supervisor
· Ensured aircraft meets all security requirements as set by the FAA and Xtra Airways. · During flight, assisted other Flight Attendants with passenger services and safety.· Trained and observed new crew members as well as existing crew members.· Conducted briefings and catering to ensure passenger safety and comfort both on ground and in flight.
Feb 2015 - May 2018
2 education records
Thomas Milan education
Aviation Management, Aviation/Airway Management And Operations, 3.8
Bachelor'S Of Aviation Management, Aviation/Airway Management And Operations
FAQ
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What company does Thomas Milan work for?
Thomas Milan works for ADT Solar.
What is Thomas Milan's role at ADT Solar?
Thomas Milan is listed as Customer Success Manager @ ADT Solar at ADT Solar.
Where is Thomas Milan based?
Thomas Milan is based in Ravenswood, West Virginia, United States while working with ADT Solar.
What companies has Thomas Milan worked for?
Thomas Milan has worked for Adt Solar, Allegiant, Psa Airlines, Inc., and Xtra Airways.
How can I contact Thomas Milan?
You can use AeroLeads to view verified contact signals for Thomas Milan at ADT Solar, including work email, phone, and LinkedIn data when available.
What schools did Thomas Milan attend?
Thomas Milan holds Aviation Management, Aviation/Airway Management And Operations, 3.8 from Hampton University.
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