Knowledgeable of Cisco Telepresence Management System (TMS) Video Administration tool, Cisco Video Infrastructure, and Cisco & Tandberg Endpoint Equipment. Supported a variety of Cisco Video Equipment such as VCS Gatekeepers, Codian MCU, TMS, Content Server, and VTC Endpoint Units Experience remotely troubleshooting VTC endpoints located at various sites globally. Used Cisco TMS to install and configure VTC endpoints, and upgrade phone books, and firmware on both Tandberg and Cisco VTC units. Perform required maintenance of endpoint equipment including patching, and upgrades. Developed and submitted documentation required for Engineering Change Plans for VTC endpoints. Consults with management, teammates, and internal engineering and admin groups to review requirements, functional specifications, and detailed designs, overseeing the adherence to IA & Security maintenance and performance standards of data, voice, or video network hardware and systems to support various processes. Provided tier III support to VTC Field Support Specialists to assist with scheduling, planning, coordinating, and operation of VTC equipment including hardware and software-related requirements for various VTC sites, including room-based VTC systems and desktop VTC units.

Member of a 2-person System Administration team tasked to provide technical and analytical guidance and support for various networks, hardware, and software. Providing technical support for 67 personnel in an office environment. Providing system desktop and IT support for different types of networks; Installed and managed Windows 7/8/10 systems; created and modify Active Directory users and computer objects; Provided Tier 1 & 2 support for help desktop support calls in AF enterprise NCC using Remedy ticket system; Organize IT project workflows, assure timelines are adhered to, Perform network equipment provisioning and troubleshooting problems; Installed software; Provided, Evaluated, analyzed and organized work processes into plans for computer solutions & systems for inventory, maintenance & management; provided user training; installed software, and provided support and oversight for both SIPRNET & JWICS VTC operations, performing as needed maintenance of all VTC equipment and maintain professional and technical skills

Conducted independent assessments of compliance of various websites using the Risk Management Framework. Documented support for current certification & accreditation processes and recommendations for improvements to support the successful conduct of security categorization, control assessments, final risk analysis, and recommendations. Generated agency/organizational-specific security control assessments using HP WebInspect reporting tools. Conducted peer reviews implementing thorough and accurate control assessments, risk analysis, and final documentation in the Security Assessment Report. Led analysis and assessment review meetings with web developers and server administrators of the security control assessments. Supporting web teams on proper methods to determine risk levels for security controls, characterizing aggregate levels of risk to include recommendations to fix, mitigate, or accept risk, and documenting in SAR. Ensuring correct implementation of the new RMF-based assessment process via email, Microsoft Office Communicator, and/or teleconference calls for group collaborations.• Proficient experience with HP WebInspect v10.5• Knowledge of TCP/IP and HTTP 1.1 protocol RFC 2616

Member of a Supercomputer staff, as a Linux System Administrator for workstations. Daily operational management of computer operations, systems integration, applications user support, and data visualization services for four Resource Centers. Focused monitoring of workstation systems and networks within the Enterprise, interactions of 5 systems administrators, 8 Computer Operators, and 83 users. Subject Matter Expert providing technical leadership and support to projects requiring computing resources in a mixed Linux/Windows environment. Executed multiple production and maintenance tests for operational integrity and security management of the Cray XC30 system, Linux workstations, and Alien Vault Server Suite to include peripherals, diagnostic testing, configuration, installation, and repair, of all original components as well as upgrade and add- on components. Implemented plans for major systems environment changes such as new applications or new/upgraded operating systems conversions. Experienced with security hardening, collection, and assessment tools, like Nessus to determine risk levels for security controls, characterizing aggregate levels of risk to include recommendations to fix, mitigate, or accept risk, and documenting in SAR. Proficient experience as an Administrator with... • Cray XC30 • Linux System Administration (RHEL6/CentOS6)• Microsoft Windows Server 2008 r3.• Alien Vault Administration• Nessus