Thomas Lockhart Email & Phone Number

San Diego, Ca, Us

Los Angeles, California, United States

▪ Collaborated with early-stage, Y Combinator-backed startups to assess and optimize product-market fit, conducting market research and competitive analysis to inform strategic recommendations that align with data and reasoning to businesses.▪ Developed customized consulting solutions that addressed specific client needs in product development, user experience, and growth strategy, helping clients achieve targeted outcomes, streamline operations and improve their business’s efficiency

▪ Developed and implemented structured lesson plans aimed at improving stroke technique, water confidence, and overall swimming ability. Each plan was tailored to the specific needs, skill levels, and learning styles of individual students▪ Ensured the safety of all swimmers by maintaining constant surveillance of the pool area, proactively identifying potential hazards, and responding quickly to emergencies. Performed rescues when necessary, administering CPR, first aid, and other lifesaving measures with precision and care to protect the well-being of all individuals in the facility, and create a safe space▪ Collaborated with fellow lifeguards and swim instructors to maintain a clean, organized, and efficient aquatic facility.

▪ Provided customers with friendly, upbeat, and knowledgeable service to ensure an excellent fine dining experience by providing stellar customer experience and ensuring hospitality. Engaged customers by reviewing specials, describing, and recommending food, wine and cocktail selections, processing accurate transactions, and managing customer service issues.▪Handled payment transactions, including processing credit card payments and balancing cash at the end of shifts. Resolved customer complaints or concerns efficiently, ensuring a positive experience and encouraging customer loyalty and return

▪ Conducted actuarial analyses to assess risk, calculate premium rates, and forecast claim liabilities. Ensured alignment with company financial goals by providing accurate projections and supporting data-driven pricing strategies.▪ Collaborated with underwriters and risk management teams to refine pricing models, incorporating data-driven insights to enhance accuracy. Developed customized insurance solutions tailored to individual client needs, ensuring both risk mitigation and competitive pricing for long-term client satisfaction. Shadowed company’s actuary to learn common practice and order.▪ Shadowed sales producers during client meetings, gaining valuable insights into insurance laws, a variety of insurance carriers, different types of insurance products, and effective sales strategies. Developed a deeper understanding of client relationship management and the nuances of tailoring insurance solutions to meet individual needs.