Thomas Mora Email and Phone Number
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Thomas Mora personal email
Citrix and Microsoft Server subject matter expert with over 10 years of valuable experience working in a DOD healthcare environment.
Freealliance.Com Llc
View- Website:
- FedTec.com
- Employees:
- 228
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Freealliance.Com LlcSan Antonio, Tx, Us -
Citrix EngineerFreealliance.Com Llc Oct 2016 - PresentReston, Virginia, Us -
Citrix EngineerActionet, Inc. Sep 2015 - PresentVienna, Virginia, UsServes as a Citrix Administrator in the largest military medical hospital in the DoD. Manages and administers SAMMC’s Citrix infrastructure, which consists of over 125 servers and over 2,500 concurrent users. Administers and supports the following Citrix products; Citrix XenApp 5, Citrix XenApp 6.5, Citrix XenServer, Citrix Provisioning Services, Citrix Web Interface, Citrix Netscaler, and Citrix EdgeSight technologies. Manages and administers SAMMC’s thin client environment consisting of over 1,200 Wyse thin clients. -
It Specialists - Server/San EngineerDepartment Of Defense - Sammc Aug 2010 - Sep 2015Served as a Citrix, Server, and SAN Engineer in the largest military medical hospital in the DoD. Designed, installed, and administered SAMMC’s Citrix XenApp farm from inception; which consists of over 125 servers and over 2,500 concurrent users. Administered and supported the following Citrix products; Citrix XenApp 5, Citrix XenApp 6.5, Citrix XenServer, Citrix Provisioning Services, Citrix Web Interface, Citrix Netscaler, and Citrix EdgeSight technologies. Designed, installed, and administered SAMMC’s thin client environment consisting of over 1,200 Wyse thin clients. Additionally, built, configured, and maintained over 150 Microsoft Window servers running various server applications; i.e. IIS, File Shares, SQL, Print Servers, etc., a 16 node VMware server virtualization cluster, and Compellent and EMC fibre channel SANs
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Systems EngineerLockheed Martin Mar 2008 - Aug 2010Served as a desktop engineer in a military hospital environment. Responsible for managing the operating system, applications, and configuration of over 8,000 computers utilizing various tools; including Microsoft System Center Configuration Manager (SCCM), Active Directory, Microsoft Group Policy Objects (GPOs), and various scripting technologies. Analyzed and engineered off-the-shelf software, application updates, and internal applications to ensure software does not conflict with the environment, customized application settings to meet functionality requirements, and developed automated and manual installations packages using various application deployment products. Served as tier III support for operating system and application issues and regularly developed support documentation and trained tier I and II staff.
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P/T Telecom TechnicianSpurs Sports & Entertainment Feb 2007 - Feb 2009San Antonio, Texas, Us -
Lead Help Desk TechnicianMantech Oct 2007 - Mar 2008Lead a help desk team of over 15 employees. Ensured proper phone coverage was maintained throughout work day and assisted phone techs with training to enhance skills. Actively ensured all walk-in's were serviced in a timely fashion and answered user questions regarding Policy/Procedure, equipment, & network use. Monitored all Work Orders in Remedy and assigned/coordinated all Work Orders to Tier I and Tier II technicians. Troubleshot and researched computer and application issues that could not be resolved by Tier I and Tier II technicians and if necessary escalated issues to Tier III support.
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Helpdesk TechnicianMantech Jun 2006 - Oct 2007Provided telephone and in-person technical support to end-users in a military hospital environment consisting of over 8,000 users. Assisted customers in PC operation, troubleshot software and hardware issues, and assisted with software use; including Outlook, Office, Internet Explorer, and various in-house medical programs. Utilized Active Directory, SMS remote tools, and Remedy to support customers and fully document user interaction.
Thomas Mora Skills
Thomas Mora Education Details
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University Of PhoenixInformation Technology -
Texas State Technical CollegeNetwork Security Technology
Frequently Asked Questions about Thomas Mora
What company does Thomas Mora work for?
Thomas Mora works for Freealliance.com Llc
What is Thomas Mora's role at the current company?
Thomas Mora's current role is Citrix Engineer at FreeAlliance.com LLC.
What is Thomas Mora's email address?
Thomas Mora's email address is th****@****rmy.mil
What schools did Thomas Mora attend?
Thomas Mora attended University Of Phoenix, Texas State Technical College.
What skills is Thomas Mora known for?
Thomas Mora has skills like Active Directory, Windows Server, Troubleshooting, Servers, Citrix, Virtualization.
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