Thomas Wendt Email & Phone Number

Washington, District Of Columbia, Us

Designing experiences for Amtrak employees in an effort to revitalize US rail travel.

Raven Hill is a small scale farm focused on regenerative practices, permaculture, and silvopasture to product low PUFA eggs from forest raised chickens, maple syrup, cut flowers, and agrotourism. We plan to expand into fruit production, cider pressing, grass fed lamb, and pasture raised pork in coming years.

London, Uk, Gb

- Oversaw a delivery teams of up to 15 service designers, design researchers, content strategists, and UX designers at multiple levels working across projects- Hired and oversaw an internal team of 10 design researchers and service designers deployed across various clients- Mentored and coaching junior, mid-level, and senior researchers on career growth and client management- Developed a community of practice for those interested in research and service design to learn and expand their skill sets- Sourced new clients, lead sales pitches, and scoped new projects, with a $3M revenue goal- Directly responsible for about $6M in revenue, including direct responsibility for our team's top grossing client (Indirectly involved in about $10M)

Lead all aspects of design research projects—including planning, executing, and reporting—to discover unmet needs and grounded insights to inform product and service designExecute qualitative design research, including ethnographic and observational methods, remote and in-person interviewing, workshop facilitation, and co-creationBuild and manage teams of researchers, helping to build and scale research practicesLead design and innovation training programs aimed at teaching design innovationmethods to non-designers and embedding design thinking within organizations

New York, Ny, Us

Lead design strategy and research for an innovation team focused on new products and services in the mobile spacePlan and facilitate generative and evaluative research projects, from white space opportunity finding to usability testing, providing product managers and engineers with data to make the best decisionsCollaborate closely with interaction designers, product managers, and developers to incorporate research findings into designRun internal synthesis and ideation workshops to align teams on common goals

El Segundo, Ca, Us

Responsible for experience strategy and research for DIRECTV websites, apps, and set-top box devicesFacilitate usability and user testing studies for digital properties, along with generative research into entertainment habits Facilitate cross-functional ideation and design workshops for designers, developers, and product managers

New York, Ny, Us

Responsible for bridging the gap between account planners and UX designers by synthesizing planning research into design recommendationsConduct user research and stakeholder interviews aiming to find common ground between user needs and client expectationsLead collaborative brainstorming sessions to work through design problems and build consensus

New York, Ny, Us

Provide strategic direction for current and new clients, including design research and digital strategy effortsPerform primary and secondary research on cultural and industry trends to inform campaigns

Minneapolis, Mn, Us

Strategy and communication design for clients’ digital properties, including social listening and secondary researchManage clients’ digital properties, including major social media channelsLead team’s measurement and analysis strategy for new business and current clients