Thomas Nilsson Email & Phone Number

Bellevue, Wa, Us

San Jose, California, Us

Round Rock, Texas, Us

Responsible for orchestrating the short & long term strategic approach for the customer and collaboratively harness and manage necessary resources to achieve customer and Dell Technologies objectives. Fully responsible for the financial performance of the T-Mobile USA account.

Seattle, Wa, Us

Kista, Stockholm, Se

SALES DIRECTOR NEW BUSINESS OSS/BSS, T-MOBILE ACCOUNT, SEATTLE, WA (2008-2019) Sold 5G cloud enabled Ericsson digital services portfolio, exceeding revenue targets.  Negotiated and closed on a next generation Customer Experience and Billing project, a complete overhaul and transformation of T-Mobile’s BSS/OSS stack. Systems being replaced by Ericsson include Customer Care, Product Catalog, Order management, Billing and Mediation. The contract also includes a multi-year managed operations component. Worked with business owners, IT and engineering departments in T-Mobile on a 3GPP anchored Converged Charging and Policy platform. The objective of the project is to consolidate existing T-Mobile platforms for Wholesale, Machine to Machine (M2M), WLAN, Prepaid and Postpaid product lines. Managed a team of solution architects and business developers that delivered a complete set of documented and prioritized requirements to C-level decision makers including proposed capex and opex spending plans. Developed and anchored a tactical plan involving multiple vendors, offshore resources and local service organizations.  Developed and executed on an account strategy to move Ericsson’s position forward in the multimedia space within T-Mobile, resulting in opportunities for M2M, Mobile Advertising, Service Enablement and Customer Experience Analytics. Led the definition of Ericsson’s Service Enablement Platform architecture and capabilities in response to customer requirements from T-Mobile.  Opened and developed new relationships within T-Mobile, and closing add-on business in Prepaid for products such as Monthly 4G, Family Allowance, Flexpay, PayGo and Walmart Family Mobile. Leading efforts in the mobile financial services space for the account.

Kista, Stockholm, Se

DIRECTOR ERICSSON EXPERIENCE CENTER NORTH AMERICA, PLANO, TX, (2006-2007) Responsible for Event Marketing activities in North America Produced videos and other marketing material for North American events, including Ericsson’s SuperBowl web advertising efforts in 2007.  Developed and delivered the technical content to CTIA, VON, 3G Americas and other industry events for Ericsson Managed personnel, contractors and equipment to handle 50+ events annually Developed the full demo catalogue for Ericsson’s North American sales force Launched Ericsson’s innovation center, where partners would integrate applications to Ericsson’s IMS, EPC, SDP and other core productsDIRECTOR SYSTEMS INTEGRATION, PLANO, TX (2003–2005) Led a team of Business Developers with the goal to establish bridgeheads with the Ericssons products in Prepaid, IMS and MMS for tier-1 North American operators. Built a team of 120 engineers, project managers, solution architects and software engineers in order to deliver Consulting and Systems Integration projects for Ericsson North America. Delivered on contracts in the following domains: Prepaid Hosted Charging (AT&T), Prepaid Reporting (AT&T), MMS (Verizon, T-Mobile), and IMS (Sprint). DEPARTMENT MANAGER, INTELLIGENT NETWORKS AND SERVICE LAYER OPERATIONS, RICHARDSON, TX (1997–2002) Department Manager with full responsibility for Ericsson’s prepaid product line in North America including strategic planning, product management, software development and network implementation.  Led team that developed solution covering order handling, voucher handling, charging, reporting for the prepaid product line. Directed operations for customer network implementation and operator 2nd tier support towards Cingular, T-Mobile, APC (later Sprint Spectrum), Telcel (Mexico) and Digicel (Jamaica).  Provide management, direction and oversight for 75 employees in this area.

DEPARTMENT MANAGER, INTELLIGENT NETWORKS AND SERVICE LAYER OPERATIONS, RICHARDSON, TX (1997–2002) Department Manager with full responsibility for Ericsson’s prepaid product line in North America including strategic planning, product management, software development and network implementation.  Led team that developed solution covering order handling, voucher handling, charging, reporting for the prepaid product line. Directed operations for customer network implementation and operator 2nd tier support towards Cingular, T-Mobile, APC (later Sprint Spectrum), Telcel (Mexico) and Digicel (Jamaica).  Provide management, direction and oversight for 75 employees in this area.R&D PROJECT MANAGER, GSM SYSTEMS DEVELOPMENT, RICHARDSON, TX (1995–1997)• Performed requirements gathering and analysis, prioritization towards product management in Ericsson corporate HQ in Sweden

Msc, Engineering Physics

Education record