Thomas Nixon Email & Phone Number

Wilmington, Delaware, United States

Camden Wyoming, Delaware, United States

Middletown, Delaware, United States

Coordinated daily operating opening, mid-day, and closing procedures. Coordinated employee schedules.Interviewed and completed on-boarding of new employees.Coordinated and oversaw new employee training and development.Completed Payroll pre-processing and tip share adjustments.Followed proper invoice procedures for record keeping and payment using Compeat Advantage.Placed and ensured quality of incoming vendor deliveries.Ensured a constant dining room presence with ample guest interaction to ensure high quality service and dining enjoyment.Filled any possible schedule emergencies as needed.Scheduled or completed building maintenance. Followed company policy to achieve profitable growth and guest loyalty.Coordinated and ensured Record Keeping for various professional sports vendor sponsored contests. (Pigskin Pick em’, March Madness, Superbowl)Ensured total restaurant cleaning procedures are being followed, with special care to Covid-19 cleaning guidelines.Unpacked and ensured rotation of stock for all vendor orders.Resolution of guest complaints.Food Preparation, Pizza Making, Cook.Coordinated and oversaw new employee training and development.Promoted distributor discounts to promote sales growth.Ensured employee and guest enjoyment and promotion of Swirl Club Loyalty Program.Fluent operation of the Micros POS system.

Bear, Delaware, United States

Managed daily front of house operations in the dining room.Member of the Darden Green Team.Daily morning prep and portioning to correct sizes to reduce waste and ensure quality. Consistently passed quarterly total quality cleanliness inspections.Reduced Food loss and waste by analyzing Actual vs Theoretical use and adjusting food preparation as needed. Vendor Ordering: US Foods, Produce, Liquor/Beer. Expedited and Plated meals and provided finishing touches prior to delivery to the guests.Completed all kitchen training.Created guest loyalty through guest recognition, a constant dining room presence, with ample table visits.Promoted and adopted the Longhorn Core Values.

Bear, Delaware, United States

Accurately made drinks to order for bar and dining room guests.Certified Bar and Server Trainer.Provided high quality and personal meal service to the bar guests, and tables.Quickly and efficiently solved problems to ensure guest satisfaction and enjoyment.Completed daily inventory of current stock and placed weekly orders through distributors.Unpacked and organized beer and liquor orders, ensuring accuracy and preventing loss.Followed the Loyalty Rules Guidelines for service. Placed, packaged, and closed all take-out orders.Adhered to strict cleanliness and food handling guidelinesWorked in a team atmosphere to promote core values aimed at corporate and employee financial success, a pleasant work environment, and continuous development.Fluent Operation of Dash and Aloha Point of Sale systems

Newark, Delaware, United States

Scheduling and intake of daily clients for daycare and kennel stays.Managed phone calls.Dog introductions to the population to ensure safety for the dogs and employees.Nail Trimmings, Teeth and Ear CleaningsMedications and feedings as instructed.Verification of required vaccinations and owner/vet information.Taking paymentMaintained a Marketing and Social Media presence