Providing aftersales service to users of Lagniel's high speed continuous motion assembly machines.Ensuring customer satisfaction and continuity of production.

- Coordination of worldwide aftersales service for a leading CNC machine manufacturer in the stone industry.- Main point of contact for service agents, partners, end customers and internal sales representatives in French, English, German and Spanish language.- Creation and daily monitoring of KPIs, advisor to senior management on aftersales strategy and implementation of improvements to streamline operations, boost customer satisfaction and increase profit margins.- Setup of a shared ticketing system to enable customers to inform the company of service issues 24/7.- Actively involved in multiple projects to increase the efficiency of internal processes.

I was responsible for international sales and distribution of the Polaris Bikewear brand, nurturing existing relationships and actively opening new markets in Europe, South America and Asia.At Polaris Bikewear I had the opportunity to use my full skill set, including sales, negotiation, strategic planning and management, as well as speaking French, English, German, Spanish and some Italian on a daily basis.Polaris has been producing technical cycle clothing and accessories for over 20 years and is a leading brand in its sector. Offering Road, Trail and Urban ranges, as well as our cycle specific luggage.

Tasked with developing Lengow in the UK as part of a team. My main tasks include growing sales revenue and strengthening Lengow's UK presence and market share.Lengow offers a SaaS solution, which allows E-commerce websites to easily distribute their products on:- price comparison websites,- affiliate networks,- market places,- retargeting networks,- sponsored links (Google Adwords),- social networks (Twitter, Facebook)and to monitor the ROI of the different channels with one statistics dashboard.The tool is designed for E-commerce and Traffic Managers, to centrally manage and optimize their product feeds in real time and automatically control the profitability per channel, category or product. Recently new functionalities have been added to the solution and e-merchants are now able to automatically monitor the prices of their competitors and track all of their e-marketing campaigns.80% of the top 200 e-commerce sites in France are already working with Lengow.To find out more,go to Lengow's website on www.lengow.co.uk or get in touch on Linkedin

Based in the EfficientIP headquarters in France, tasked with opening the UK market, generating leads, increasing market share and brand awareness as well as channel partner recruitment and training.EfficientiP is a software editor providing hardware & software appliance to manage IP Plan and deliver DNS/DHCP services into a fully integrated solution. Leading companies in many market sectors such as Finance, Insurance, Telco, Retail, Industry, Transportation and Public Sector have selected EfficientiP's solutions, including T-Mobile, STMicroelectronics, United Airlines, Bank of Geneva, Banque de France, Credit Agricole, EADS, Carrefour and Louis Vuitton.EfficientiP brings a brand new approach managing IPAM, DNS and DHCP services at the architecture level with a Plug & Play technology to deliver secured and highly available services. We have established close relationship with hundreds of customers, partners and leading IT companies to exchange and anticipate on operational needs and map our roadmap to the industry expectations.Our teams are pride themselves with being the state of the art reference in matters of technological development. We have built and maintained strategic relationships with a number of market leaders in systems hardware and software to develop complementary solutions and to enable new offerings from our partners- Microsoft, VMWare, IBM, Hewlett Packard, SUN Microsystems, Dell, Redhat, Novell, Cisco and ISC.EfficientiP is a private hold company with Headquarters based in Paris, France, and operating all over the planet through a solid network of first class partners.

In charge of automotive warranty for Spain and Portugal using SAP. Direct contact with local Bosch service providers in Spanish language. Follow up and processing of warranty cases and complaints related to after market automotive parts. Creation of new Bosch Service Centers in Spain and verification of compliancy with Bosch rules and standards.Creation of guidelines and documentation on how to manage and process warranty cases in the Iberia region. Constant communication and interface with group headquarters in Germany in german language.

In charge of reporting and compilation of KPI for Blaupunkt Service Wordldwide (Automotive Aftermaket). Reporting on marketing and website statistics. Management of cold call campaign in England to monitor Blaupunkt Service to Chevrolet resellers. Creation, development and management of the worldwide newsletter in German, English, Portugese and Hungarian language.

I Worked as a sales representative working door to door, on 100% commision in the US, in both English and Spanish language. Executed sales, ordering, inventory, accounting, scheduling and delivery of products in personal business (B to C). Working over 75 hours per week whilst getting a tan. (Utah can be quite hot during the summer...)For over 140 years, college and university students from all over the world have participated in Southwestern Company’s legendary summer selling internship program. Southwestern Company serves as the core company of the Southwestern Family of Companies. It’s in this program in which students are trained in life skills such as independence, confidence, self-motivation and goal-setting. They run their own business selling an integrated learning system to families throughout North America.

During my gap year, I worked as an animator on two Italian cruise ships in the Mediterranean and north of Europe working with all age groups. I hosted games, events, travel talks, accompanied excursions, managed the embarking and disembarking of passengers. Working mostly in German as well as French, English, Spanish and Italian. I was put in charge of teen animation for an entire ship after a few months. On each cruise I was tasked to plan and deliver a complete animation program which was constantly adapted to particular circumstances.