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Thomas Otulak Bach is listed as Commercial excellence, Sales, Business development, Retention, Customer service, Sales Director, Sales manager, CCO at Next Level Consulting, based in Copenhagen, Capital Region Of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Thomas Otulak Bach.
Thomas Otulak Bach previously worked as Senior Management Consultant at Next Level Consulting and Afdelingschef for Medlemsservice at Djøf. Thomas Otulak Bach holds Hd (Afsætning), Markedsføringsplanlægning, Graduate Diploma from Copenhagen Business School.
Commercial excellence professional with leadership competencies and a solid experience within growth, sales and business development.As a professional person I am engaged, passionate and with a strong focus on results.Based on the company's strategy and goals, I create results by being creative and able to move from idea to action through fast and efficient execution. I have achieved good commercial results in sales, marketing and service, including project sales, new sales and sales to existing customers, inbound and outbound tele sales, dealer sales and partner sales, customer retention, customer satisfaction, optimization of the customer journey, optimization of customer service processes, and development of new products and business areas.I work purposefully and structured in my leadership. My results and achievements are created through transparent and close management of the team and the individual employee. My working method is frequent follow-up of the central KPIs, as well as competence development of the employees, which for me are the key words in performance management.As a manager, it is important for me to create highly motivated employees, by using feedback, coaching, and support for personal and professional employee development.For the past 10 years I have been part of one of Denmark's largest company successes and has been a key person in the establishment of Boxer A/S and up to Boxer's current success and position as the market's third largest TV and broadband distributor in Denmark.
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København, Hovedstaden, Danmark
Indehaver af Next Level Consulting. Med mangeårig abonnementserfaring fra Boxer/Norlys, kombineret med erfaring og indsigt i politisk drevet organisationer, rådgiver jeg fagforeninger, A-kasser og medlemsorganisationer, der ønsker at vækste eller fastholde medlemsbeholdningen. Jeg hjælper med opgaver og projekter inden for medlemsloyalitet, medlemsservice.
København, Hovedstaden, Danmark
Min opgave hos Djøf var at levere ind i Djøfs ambitiøse vækststrategi, gennem opbygning og drift af 6 forretningsområder i Djøfs medlemsservice. Jeg var ansvarlig for hvervning og fastholdelse af både erhvervsaktive og studerende, medlemsadministration (kundeservice), telemarketing, strategiske partnerskaber herunder ansvaret for hele Djøfs.
Copenhagen Area, Capital Region, Denmark
Boxer distributes TV channels and broadband solutions to more than 200,000 subscription customers in Denmark. Boxer was established in 2009 and was the first to launch freedom of choice among TV channels. Boxer has achieved a clear position in the market and most Danes associate Boxer with saving money on their TV package, through optional TV channels..
Designed and created a high performance culture and high efficiency across all sales channels, including customer retention. In addition, I conducted an in-sourcing of new sales and additional sales from external partners, as well as strengthening and streamlining the partner and dealer sales department.
Responsible for retention, churn performance and churn causal analyzes, as well as development and implementation of customer strategy in Boxer based on customer experience and customer journey with Boxer.
Copenhagen Area, Denmark
Copenhagen Area, Denmark
Ansvarlig for at opdrive et nyt kundesegment inden for hotel og konference branchen.
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Thomas Otulak Bach works for Next Level Consulting.
Thomas Otulak Bach is listed as Commercial excellence, Sales, Business development, Retention, Customer service, Sales Director, Sales manager, CCO at Next Level Consulting.
Thomas Otulak Bach is based in Copenhagen, Capital Region Of Denmark, Denmark while working with Next Level Consulting.
Thomas Otulak Bach has worked for Next Level Consulting, Djøf, Norlys, Boxer Tv A/S, and Mermaid Technology A/S.
You can use AeroLeads to view verified contact signals for Thomas Otulak Bach at Next Level Consulting, including work email, phone, and LinkedIn data when available.
Thomas Otulak Bach holds Hd (Afsætning), Markedsføringsplanlægning, Graduate Diploma from Copenhagen Business School.
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