As the Service Delivery Manager at Commonwealth of Pennsylvania, I oversee the design, implementation, and management of enterprise network technology services for internal and external customers. I have more than 20 years of experience in various areas of IT, including UNIX administration, virtualization, cloud computing, and security. I hold two Master's degrees from Penn State University, one in Cybersecurity and Information Assurance with the other being Enterprise Architecture and Business Transformation. My mission is to provide reliable, secure, and innovative IT solutions that meet the needs and expectations of the Commonwealth and its stakeholders. I leverage my communication, problem-solving, and adaptability skills to collaborate with diverse teams and partners, and to resolve issues effectively and amicably. I am also passionate about learning new technologies and best practices, and developing long-term, mutually beneficial business and client relationships. I am an IT leader and consultant with cybersecurity and transformation expertise, and I am always ready for new challenges and opportunities.