Thomas Parsonage Email & Phone Number

Plymouth, England, GB

London, GB

Plymouth, England, GB

Plymouth, England, GB

* Responsible for the IT Strategy & Execution for the HQW / Barden Group around the globe.* Lead & Mentor the IT support teams within the group to ensure a consistent excellent level of service.* Drive innovation and improvements in all aspects of IT through procurement and in house development.* Plan, manage and monitor IT budget usage.* Lead all cyber.

Plymouth, England, GB

* Project manage and lead the complete overhaul and replacement of all IT systems including network infrastructure, clients, servers, end user software including VPN, CRM, HR, EPR and client productivity systems as part of a company buy out in six months whilst achieving the budgetary constraints.* Budget planning and monitoring of adherence.* Checking of.

* Design, build and train support for a near real time solution providing key stakeholders with key metrics to manage stores on the day with minimal latency.* Evaluate, redesign and deliver from scratch an enhanced data warehouse to store all Business Intelligence data to ensure single version of the truth.* Evaluate multiple (10+) legacy systems.

London, GB

Leading a team of Business Intelligence Professionals* Over 10k target employee base* Key stakeholder management for staff of all levels and Vendors who supply our solutions* Provide consultancy for all new BI strategic deliveries* Train and mentor a team of consultants / developers to empower them to be able to complete their roles* Drive and deliver best.

Slough, GB

Provide consultancy to the finance department in order to deliver a BI solution for the following key initiatives:* Design & deliver a new data mart to store financial KPI's for the whole business based on requirements I gathered* Migrate legacy MI from Oracle to the new SQL Server platform* Provide BI to the Finance area where potential efficiencies had.

Issy-les-Moulineaux, Île-de-France, FR

Working with the BI Consultants I provided support and guidance to my colleagues as well as lead my own BI initiatives across the Orange UK Estate.* Designed and delivered the data mart and ETL required to provide a daily PTC model that is used across the business as well as the FCR Metric and others that had not been available to the business until then.

Issy-les-Moulineaux, Île-de-France, FR

Worked within a team of people providing Business Intelligence solutions for internal team use as well as company wide initiatives.* Provided the first self serve portals for the internal team for BAU reporting speeding up delivery times significantly and over 2FTE per week.* Automated multiple manual reports removing the need for manual intervention and.

Issy-les-Moulineaux, Île-de-France, FR

Lead a team of analysts providing key reports and insight to the Consumer Operations Team within Orange UK* Ensure key regular reports where delivered within SLA* Manage key stakeholders on a day to day basis and during projects.* Deliver insight to the business on areas of interest including areas where potential efficiencies could be made* Mentor and.

Issy-les-Moulineaux, Île-de-France, FR

Lead a team of 15 Agents handling customer service queries for our "Premier" customers.