Thomas Pawula Email & Phone Number

Rosemont, Il

Using SaaS applications to define requirements and solve business problems.

Chicago

Consultant analyzing current provider and application methodology.

Greater Chicago Area

Led a cross-functional team to manage and maintain a comprehensive technical strategy, network infrastructure, and several external websites and an intranet for a key client. Managed a $3.4M budget with oversight of staff and negotiation of all vendor contracts. Collaborated with key customers to identify opportunities and priorities for current operating and 5-year strategic plans.• Engaged with client to identify and assess technical requirements to devise a strategy to move their systems to a cloud-based platform.• Developed and implemented a more efficient helpdesk process that significantly reduced wait times.• Reduced annual vendor costs by $400K by effectively renegotiation of service contracts.

Greater Chicago Area

Collaborated with clients to develop and execute IT strategies based on comprehensive due diligence of infrastructures and business-critical applications. Managed all critical IT tasks as part of the merger between NTT and the Revere Group.• Led migration of the Revere Group’s e-mail system into NTT Data’s WAN environment, and managed the Data Mart and Data Warehouse integration to allow data review by NTT management.• Developed business cases and enterprise architecture roadmaps to assist in simplifying client billing and vendor payments processes.• Reviewed business requirements and issued recommendations to streamline client CRM systems and associated processes.• Drafted requirements for migration of applications in Epicor Financials to SAP.

Greater Chicago Area

Directed team business operations and workflow, and managed a $1.5M annual budget. Partnered with vendors to identify cost-effective solutions that increased infrastructure operability and stability.• Oversaw merger of the Revere Group along with other organizations as part of NTT Data integration. • Successfully reduced telephony costs by 30% by implementing a Cisco Voice over IP (VoIP) platform.• Managed the implementation of a Multiprotocol Label Switching (MPLS) network to connect remote offices onto a single infrastructure while maintaining data and network security.• Drove the development and release of the SharePoint 2010 platform which enhanced operational efficiencies and processes.

Greater Chicago Area

•Managed the IT department of 10 US and India based resources with a budget of $1.75M.•Architected and managed the implementations of Epicor to integrate Revere’s CRM, HR, Resource Management, IT Service Management and Financials.•Gathered requirements and business processes to be used in the package selection process for the Epicor Financials and Epicor for Service Enterprises solution.•Implemented an IT service desk to reduce response times to issues by 50%. •Managed the website redesign project to implement Content Management Software.•Managed IT application and infrastructure projects for three company acquisitions.

Greater Chicago Area

Managed a team of domestic and global resources with responsibility for a +$1M budget.• Implemented an ITIL environment, including a service desk, which reduced incident response times by 50% while improving delivery of overall technical services.• Instituted Sitecore Content Management Software (CMS) that allowed marketing staff to update the corporate website without IT involvement.• Managed the infrastructure, system, and data integration of three Revere Group acquisitions.• Ensured compliance with J-SOX requirements by enhancing and executing systems and infrastructure improvements.

Greater Chicago Area

•Developed a custom PowerBuilder HR, Order Entry and Resource Management application.•Maintained an in-house custom CRM application.•Led the implementation of PeopleSoft 7.0 Billing, General Ledger, Accounts Receivable and Accounts Payable.•Managed the development of a Lotus Notes intranet site.

Greater Chicago Area

Greater Chicago Area

•Managed 12 developers in the upgrade of BPCS 4.04 for Y2K compliant. •Led DBA team for BPCS V5.01 release. •Managed 4 developers in correcting bugs and making enhancements in the BPCS financial suite.•Fixed bugs and developed enhancements in the BPCS financial suite.