Thomas Pawula Email & Phone Number

Rosemont, IL

Using SaaS applications to define requirements and solve business problems.

Chicago

Consultant analyzing current provider and application methodology.

Greater Chicago Area

• Led a cross-functional team to manage and maintain a comprehensive technical strategy, network infrastructure, and several external websites and an intranet for a key client. Managed a $3.4M budget with oversight of.
• Engaged with client to identify and assess technical requirements to devise a strategy to move their systems to a cloud-based platform.
• Developed and implemented a more efficient helpdesk process that significantly reduced wait times.
• Reduced annual vendor costs by $400K by effectively renegotiation of service contracts.

Greater Chicago Area

• Collaborated with clients to develop and execute IT strategies based on comprehensive due diligence of infrastructures and business-critical applications. Managed all critical IT tasks as part of the merger between NTT.
• Led migration of the Revere Group’s e-mail system into NTT Data’s WAN environment, and managed the Data Mart and Data Warehouse integration to allow data review by NTT management.
• Developed business cases and enterprise architecture roadmaps to assist in simplifying client billing and vendor payments processes.
• Reviewed business requirements and issued recommendations to streamline client CRM systems and associated processes.
• Drafted requirements for migration of applications in Epicor Financials to SAP.

Greater Chicago Area

• Directed team business operations and workflow, and managed a $1.5M annual budget. Partnered with vendors to identify cost-effective solutions that increased infrastructure operability and stability.
• Oversaw merger of the Revere Group along with other organizations as part of NTT Data integration.
• Successfully reduced telephony costs by 30% by implementing a Cisco Voice over IP (VoIP) platform.
• Managed the implementation of a Multiprotocol Label Switching (MPLS) network to connect remote offices onto a single infrastructure while maintaining data and network security.
• Drove the development and release of the SharePoint 2010 platform which enhanced operational efficiencies and processes.

Greater Chicago Area

• Managed the IT department of 10 US and India based resources with a budget of $1.75M.
• Architected and managed the implementations of Epicor to integrate Revere’s CRM, HR, Resource Management, IT Service Management and Financials.
• Gathered requirements and business processes to be used in the package selection process for the Epicor Financials and Epicor for Service Enterprises solution.
• Implemented an IT service desk to reduce response times to issues by 50%.
• Managed the website redesign project to implement Content Management Software.
• Managed IT application and infrastructure projects for three company acquisitions.

Greater Chicago Area

• Managed a team of domestic and global resources with responsibility for a +$1M budget.
• Implemented an ITIL environment, including a service desk, which reduced incident response times by 50% while improving delivery of overall technical services.
• Instituted Sitecore Content Management Software (CMS) that allowed marketing staff to update the corporate website without IT involvement.
• Managed the infrastructure, system, and data integration of three Revere Group acquisitions.
• Ensured compliance with J-SOX requirements by enhancing and executing systems and infrastructure improvements.

Greater Chicago Area

• Developed a custom PowerBuilder HR, Order Entry and Resource Management application.
• Maintained an in-house custom CRM application.
• Led the implementation of PeopleSoft 7.0 Billing, General Ledger, Accounts Receivable and Accounts Payable.
• Managed the development of a Lotus Notes intranet site.

Greater Chicago Area

Greater Chicago Area

• Managed 12 developers in the upgrade of BPCS 4.04 for Y2K compliant.
• Led DBA team for BPCS V5.01 release.
• Managed 4 developers in correcting bugs and making enhancements in the BPCS financial suite.
• Fixed bugs and developed enhancements in the BPCS financial suite.