Manage IT Operations, Software Development, and Technical Infrastructure of Calico Cottage, provide technical and strategic leadership during systems development, defining the architecture, application specifications, features, risks, schedules, and budgets. Establish, maintain and leverage technical vendor and partner relationships on behalf of Calico Cottage.

Verizon Data Services nationwide technology refresh initiatives including:• Create and Deploy Windows 2008 / 2012 virtual servers using client's gold standard images. • Configure and test client's portfolio of standard software tools • Update Work Flow Tools• Support Vendor Dispatch Requests for configuration implementation as part of the OS technology refresh• Troubleshoot application installation issues from an OS perspective• Research, advise, and remedy operational and performance concerns• Run Quality Assurance checks and perform/schedule pre-production remediation according to client specification• Perform 600 server decommissions.• Create and maintain project status documentation for executive review• Document and coordinate project progress to concerning parties• Detect,document and remediate operational concerns with Apps & Sys Eng teams .• Perform final pre-production analysis for 1500 Windows Servers.

• Support, develop and maintain local/cloud operating infrastructure for multiple clients operating on multiple platforms• Foster, develop and maintain quality client relationships thru the application of technically appropriate business solutions• Provide point of contact for client technical support; address, direct or escalate matter toward resolution accordingly • Participate in internal information pooling, improving operational efficiency thru development and expansion of “Best Practices”

• Responsible for the operation, implementation and development of network infrastructure for rapidly growing multiple site private firm.• Responsible for selection, implementation and management of software to support growing infrastructure and drive operational improvements, while adhering to strict budget constraints• Upgraded multiple site Microsoft 2000 Exchange environment to Exchange 2003/07/10 Enterprise environment• Upgraded multiple site Windows 2000 Server Environment to Windows Server 2003/08• Optimized network reliability and efficiency by deploying Cisco network hardware to replace legacy hardware. • Responsible for direction and daily management of growing IT staff across 7 offices nationwide• Introduced VMware for hardware consolidation and disaster recovery and superior asset management.

• Responsible for the recruitment and management of technology support and implementation teams for two campuses• Added 1% net profit for 2002 by successfully launching a student laptop sales program • Implemented secure WLAN technologies throughout both campuses • Upgraded campus from a Windows 2000 environment to Windows 2003• Migrated from Novell Netware and Windows NT 4.0 to Windows 2000/03 Active Directory• Upgraded to Exchange 2003 from Exchange 5.5 and Exchange Server 2000• Managed Capital Expenditures to below budgeted 4% of revenue for 2001 - 2004• Prepared Capital budgets for 2001 to 2006