Thomas Cox Email & Phone Number

Grand Rapids, Mi, Us

District leading automotive dealership. Lead a team of 20-24 client advisors, through personalized coaching with each individual, we establish goals that are in alignment with the organization and each person's goals. pulling techniques from such known leaders as Tony Robbins, Dale Carnegie, James Collins and others I have crafted a proven process to lead the team team through both the strategic and tactical activities required to surpass the organizations and individuals goals. Working cross functionally with service and parts, I am instrumental in ensuring the direction of the company and keeping the individual units functioning cohesively. Over the last five years my team has improved sales closing percentage 8.3% from 26.2% to 34.5% while congruently increasing per unit profit and maintaining a high Customer Satisfaction Index as per Toyota standards.

Professional voice over services for all types of projects.

If you are looking for lasting business growth, sales improvements and sustaining results, let's connect and discuss how I can help your organization. Reach out to me directly at +1-269-370-8585 or email at tcox1097@gmail.com.I lead the success of sales teams in B2C and B2B operations to deliver on business growth, working with companies representing a variety of industries including high profile global brands to divisional startups.Imbedding with company sales teams, I collaborate with ownership, building, and transforming sales programs, teams, and strategies, removing roadblocks standing in the way of market success. Focused on driving mindset and culture changes to rebuild sales functions, customer experience, and processes, igniting sales teams to deliver on aggressive objectives.Examples:● Sales & Business Development Manager, CertifID, Grand Rapids, MI Designed business development strategies to create brand awareness for a new tech start-up and grow business within the real estate title industry. Helped owners secure funding toward Series A, developed a robust sales process integrated with HubSpot CRM to track real-time progress toward goals, and trained a 5-member sales team in goal setting, closing, doubling customer count, and increasing MRR by 300%+● Sales Manager, Dometic, Troy MIDeveloped numerous winning programs for the company: Instrumental in bringing RTX1000/2000 Mobile Truck Coolers to North American Market from Europe. Proposed and closed $12.5M project with Volvo/Mack for window blinds and cabin refresh in Volvo VHD Truck and introduced and closed $6.5M refrigerator project with Navistar

Chicago, Illinois, Us

Drove sales and business growth, customer relationships, and programs, working closely with customers and internal engineering and sales teams to identify project requirements, establish budgets, timelines, and milestones. Member of the executive management team, leading growth of business and revenue. ● Guided annual sales of $92M, training, mentoring and leading team to grow business 10% YoY● Customer base included: Caterpillar, John Deere, Palfinger, Paccar, Volvo, Mack, Navistar, and others● Improved customer/supplier scorecards to expand bidding opportunities by involving production, engineering, quality, supply chain, and logistics to improve performance and communications ● Won stamping business from Caterpillar North Little Rock, delivering a $6M annual boost to sales; worked closely with Caterpillar HQ on lean initiatives of stamped metal products for five locations ● Coordinated program and launch activities for John Deere grain elevators while leading a $5M expansion of a new building and 9-stage powder and e-coat paint line ● Executed aggressive customer-product realignments improving profit margins from 18% to 29%+

Friedrichshafen, Baden-Württemberg, De

Directed sales function for a global manufacturer of steering components for the commercial trucking industry, spearheading and mentoring all functional groups interacting with customers to ensure alignment in messaging, and continuous customer satisfaction. Subject Matter Expert and Voice of Customer for internal stakeholders, providing best in class product quality for client base. ● Responsible for leading team to deliver on $44M in sales, on target to achieve a 24% increase in sales● Closed on an 8.2% price increase with Navistar through alternative product recommendation● Brought 11% increase in overall account sales (2014), driving market share within the commercial vehicle sector● Developed and sold a solution to Volvo/Mack truck to reduce complexity, and gross vehicle weight while reducing customer cost, and improving TRW margin by 4.23% ● Initiated development and implementation of global customer strategy and long-term agreements with original equipment manufacturer (OEM) customers● Initiated strategy with Bendix to improve the efficiency of steering modules resulting in a 7-figure sales increase and margin bump by 4.2%● Supported heavy truck business for Caterpillar in Victoria, TX and a joint venture between Caterpillar and Navistar

Grandville, Mi, Us

Presided over the long-term strategy and branding of a manufacturer of horns, mirrors, and height control valves for the global commercial trucking industry and served on a task force to deliver Voice of Customer to company and new brand to the customer. Supervised cross-functional teams, directed sales executives, and manufacturer representatives to continuously provide exceptional customer service.● Recruited to serve as a key account manager for Navistar, Volvo, Mack while supporting sales for Paccar, Daimler, Meritor, SAF Holland, Ridewell, Tuthill, Hendrickson, and others● Guided delivery of a $40M book of business, overseeing a team of independent reps across the region ● Led a cross-functional team of purchasing, manufacturing, engineering, and sales leaders to improve the cost of a Suspension Control Valve product, delivering a 1.5% YoY cost reduction ● Secured a $1.2M contract from Hendrickson for front air-ride suspension system control● Drove business territory expansion, increasing margins by 15% in sales and 3.4% margin (2013)