Thomas Philip Email & Phone Number

Canada

• Hire and train the associates and review their performance. • Prepare the end-of-day and weekly reports related to the operational statistics.• Review the work forecasts and determine the productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Area Managers to balance labor to ensure balanced and efficient shift operations are performed to meet all the shift goals • Support and understand all safety and regulatory… Show more • Hire and train the associates and review their performance. • Prepare the end-of-day and weekly reports related to the operational statistics.• Review the work forecasts and determine the productivity requirements to produce during the day to meet the overall building objectives.• Partner with other Area Managers to balance labor to ensure balanced and efficient shift operations are performed to meet all the shift goals • Support and understand all safety and regulatory compliance programs to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools. Show less

Canada

To solve complex challenges with the last mile deliveries in my assigned territory by partnering with regional quality managers, operations managers and external property managers. To ensure timely delivery of goods from the assigned delivery station and also to identify, design and deliver process improvement solutions for various customer experience initiatives. To enhance Amazon's ability to deliver directly to customers through its network of third party vendors and to achieve first time… Show more To solve complex challenges with the last mile deliveries in my assigned territory by partnering with regional quality managers, operations managers and external property managers. To ensure timely delivery of goods from the assigned delivery station and also to identify, design and deliver process improvement solutions for various customer experience initiatives. To enhance Amazon's ability to deliver directly to customers through its network of third party vendors and to achieve first time delivery success. Show less

Waterloo, Canada

-Coordinated and worked with the team for placing and replacing the new products to the shelf -Took multiple job responsibilities to cover the manager on medical leave. -Worked on Planograms -Analysed the sale pattern and tracked the shelf hole counts to adjust the percentage of products that is being ordered on a weekly basis-Worked on weekly Ad placement

Kitchener, Canada Area

Assisted the annual conference and awards gala, Innovate FEO 2020 held at Sheraton Parkway hotel, Richmond Hill. Following are the roles and responsibilities assigned during the term of my field placement. -Coordinated the social media platform which includes editing website content and graphic design. -Created and edited the press release for the FEO 2020 Winners -Created Power point presentations for Service excellence awards -Assisted with planning, execution and… Show more Assisted the annual conference and awards gala, Innovate FEO 2020 held at Sheraton Parkway hotel, Richmond Hill. Following are the roles and responsibilities assigned during the term of my field placement. -Coordinated the social media platform which includes editing website content and graphic design. -Created and edited the press release for the FEO 2020 Winners -Created Power point presentations for Service excellence awards -Assisted with planning, execution and administration of the annual conference. -Coordinated with onsite logistics and registration for the vendors.-Acted as the point of contact for the artists and assisted them with their requests. -Assisted with set up and tear down of marketplace booth for the vendors-Accommodated the vendor requests for booth space and location. -Demonstrated leadership skills in coordinating, motivating and assigning duties for the volunteers. -Assisted the production team to set up the sound and lighting. Show less

Niagara Falls, Canada

-Demonstrated strong customer service with good relationship building and problem-solving ability- Promoted Niagara Falls tourism and enhanced customer skills-Improved customer satisfaction by assisting them with their queries -Excelled in team work for smooth functioning of guest services

Niagara Falls, Canada

-Maximized customer sales through product knowledge and also was able to assist customers by maintaining a good positive attitude

India

I worked as a Sales and Marketing Intern for Gokul Enterprises who are the CnF for Sika India Pvt, Responsibilities undertaken are as follows:• Conducted primary survey on product pricing and employee engagement at various stores.• Updated the website content regarding the product with proper and relevant information for customer understanding .• Proactively participated in field sales which increased the company leads• Improved customer relation skills by… Show more I worked as a Sales and Marketing Intern for Gokul Enterprises who are the CnF for Sika India Pvt, Responsibilities undertaken are as follows:• Conducted primary survey on product pricing and employee engagement at various stores.• Updated the website content regarding the product with proper and relevant information for customer understanding .• Proactively participated in field sales which increased the company leads• Improved customer relation skills by taking part in site inspections Show less

India

I worked as a Business Development Officer in a retail outlet, Responsibilities undertaken are as follows:• Conducted a market survey for the conversion of brick and mortar store to online store• Information shared with the employers regarding the survey helped them to determine the facts and was able to successfully launch the online website.• Harnessed skills for customer relations management by being part of the retail management team• Gained wide experience of procurement by… Show more I worked as a Business Development Officer in a retail outlet, Responsibilities undertaken are as follows:• Conducted a market survey for the conversion of brick and mortar store to online store• Information shared with the employers regarding the survey helped them to determine the facts and was able to successfully launch the online website.• Harnessed skills for customer relations management by being part of the retail management team• Gained wide experience of procurement by being handed the responsibility of retail procurement and procured polythene packaging for a better price by negotiating with the vendors. Show less

Chennai Area, India

Worked as a Marketing Intern in One of the top NBFC in India. I had an amazing opportunity to gain more insights about how the business was taken care by the regional office. Following are the segments where I improved my knowledge. • Gained sales and marketing experience for various products of the company• Comprehensive understanding of various terms and products in finance

Post Graduate Diploma, Event Management

Activities and Societies: Volunteer Experience for events listed below -Hike For Hospice (Non profit organization) -Lumen (City.

Pg Diploma, International Business Management, 82%

Activities and Societies: hiking, trekking, basketball etc. Always have that eagerness to explore. Being new to Canada it was indeed.

Bachelor'S Degree, Economics, Maths, Statistics, Second Class

Activities and Societies: Actively participated as the Placement Co-ordinator of the college Volunteered to teach the underprivileged.