Thomas Libby Email and Phone Number
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ABOUTI am an entrepreneurial leader with a proven track record of building and scaling multiple business ventures while driving business solutions engineering in the corporate world. I bring a unique blend of entrepreneurial spirit and technical expertise to every project. My ability to translate complex business challenges into innovative solutions has enabled me to successfully navigate both startup environments and corporate structures.As a seasoned strategy and business systems leader, I have over a decade of experience engineering robust solutions that drive operational excellence and ensure seamless client service delivery. By leveraging my deep understanding of business processes, technical systems, and data-driven strategies, I consistently deliver impactful results, improving efficiency, streamlining operations, and meeting the needs of diverse stakeholders.Collaborating with cross-functional teams is a core strength of mine. Whether it’s implementing process improvements, optimizing cloud and hybrid technologies, or aligning technical strategies with business objectives, I focus on ensuring seamless execution that delivers maximum value for clients.Career Highlights:- Led engineering improvements for 40 businesses at Renewable Success by integrating mobile solutions using React Native and Java applications, ensuring seamless project execution and enhanced operational efficiency.- Spearheaded new sourcing and procurement processes at Renewable Success, improving operational efficiency by 20%, optimizing supplier negotiations, and reducing overall procurement cycle times.- Secured a 90% customer renewal rate at Appdome by delivering tailored mobile application solutions.- Improved customer usability and satisfaction by 97% at Splunk via the development of tailored dashboard configurations and delivery of customized training sessions on the Observability suite.- Directed the acquisition of identity security and legal services for 100+ businesses at LegalShield/IDShield, reducing exposure to potential threats and enhancing overall organizational protection.Contact me at thomasplibby@gmail.com and 415-361-1390
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Business Solutions SpecialistRenewable Success Dec 2022 - Present1. Led cross-functional teams through the vendor selection and onboarding processes.2. Analyze and interpret client vendor and competitor data to provide strategic recommendations that enhanced customer perception of the client's products and services.3. Execut business use cases within data layer frameworks by leveraging cloud and hybrid technologies while working with companies utilizing OTel and open-source Grafana tools to resolve data-related issues.4. Utilize cloud and hybrid environments, including AWS, Azure, Docker, and Kubernetes, to achieve business objectives.
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Business Solutions ConsultantLegalshield/Idshield Jul 2023 - Nov 20231. Helped over 100 businesses and individuals gain identity security and legal services accomplishing their goals setting them up for the future reducing dealing with scams and theft prioritizing legal positive actions.2. Articulately demonstrated the value of identity security, business supplements, and legal services to executives and employees as a benefits specialist for all businesses and individuals I lead at LegalShield & IDShield.
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Business Solutions Engineer & ArchitectSplunk Oct 2021 - Sep 2022San Francisco, California, Us1. Integrated 5 newly acquired products into client systems, leading to an 87% improvement in client system performance.2. Partnered with 35 organizations to design and implement architectural roadmaps, significantly enhancing speed to market.3. Engineered tailored solutions for clients, consistently meeting APM deployment objectives and optimizing application user monitoring through advanced dashboard configurations and comprehensive training.4. Demonstrated to key accounts how to construct effective APM dashboards and efficiently replicate their Observability environments using Terraform.5. Excelled in leveraging competitive products such as DataDog, AppDynamics, and Dynatrace to offer strategic guidance. -
Lead Business Solutions EngineerAppdome Jul 2017 - Oct 2021Redwood City, California, Us1. Secured 23 new customers by strategically partnering with F5 colleagues and leading impactful product demonstrations,.2. Collaborated with technology vendors to identify and source solutions tailored to client needs.3. Negotiated cost-effective contracts with various vendors, meticulously ensuring that all contractual terms and conditions aligned with client specifications and project requirements.4. Maintained customer relationships for 90% renewals and expanded solutions to fit diverse business needs over the cloud. This results in accomplish many businesses goal while always using OTel on their apps and app servers to be proactive and determine troubleshooting for issues. -
Lead Sales EngineerZimperium Mar 2014 - Dec 2016Dallas, Tx, Us1. Led a team of 4 Sales Engineers, providing product feedback to the development team, supporting Customer Success with client onboarding, and motivating top sales representatives and resellers.2. Directed the development of in-app security solutions for new clients.3. Oversaw customer implementations by coordinating with vendors to ensure seamless integration and timely delivery of all project deliverables.4. Cultivated strong partnerships with key vendors and utilized platforms such as Jira, Asana, Google Sheets, Salesforce, and Atlassian to streamline product delivery. -
Network Engineer / Systems AdministratorSecurenet Services Inc. Apr 2012 - Mar 2014I administer all of the systems for SecureNet Services' six clients located in Oakland, Berkeley, and San Francisco.1. Administered and implemented servers and firewalls on Linux primarily and some on Windowsbetween five long term clients and some short term project opportunities with other clients in VOIP,edge gateway security, QOS, and more.2. Implemented OTel on all seven of our clients’ servers, gateways, and storage through the gatewayand agents to stay to proactively secure their office environment with security tools.
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Head Helpdesk TechnicianSan Francisco State University: Property Management Jan 2008 - Apr 20121. Lead a team of help desk technicians and completed all training with new hires.2. Handled technical troubleshooting within an enterprise environment of about 300 differentprofessional staff members.3. Added a PacketFence firewall with IP tables and a web server on Red Hat Linux to the university’sproperty management network.4. Our team also supported around 3000 students with internet, Cable TV, and phone service.
Thomas Libby Skills
Thomas Libby Education Details
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San Francisco State UniversityBusiness Administration: Information Systems -
Archbishop Riordan High SchoolHigh School Diploma
Frequently Asked Questions about Thomas Libby
What company does Thomas Libby work for?
Thomas Libby works for Renewable Success
What is Thomas Libby's role at the current company?
Thomas Libby's current role is Senior Business Solutions Engineer | Client Services Delivery Leader.
What is Thomas Libby's email address?
Thomas Libby's email address is tl****@****unk.com
What is Thomas Libby's direct phone number?
Thomas Libby's direct phone number is +141569*****
What schools did Thomas Libby attend?
Thomas Libby attended San Francisco State University, Archbishop Riordan High School.
What skills is Thomas Libby known for?
Thomas Libby has skills like Active Directory, Windows Server, Vpn, Security, Microsoft Exchange, Firewalls, Group Policy, Vmware, Network Security, Dns, Windows, Disaster Recovery.
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