Business Development And Account Manager
Charlestown, Ma, Us
• Manage day-to-day client interactions, expectations, and projects as lead account contact through scope/requirements gathering, thorough documentation, analytical reporting, excellent customer service, and clear and timely client communication• Uncover business objectives and needs of clients using thorough industry research and Q&A in order to provide strategic thinking of tactics and innovative solutions to achieve client goals• Collaborate with, manage, motivate and foster teamwork of in-house and freelance designers, developers, and third party vendors at a high level advising best practices in design and innovative development helping to evolve creative ideas into timely deliverables within budget• Provide business, financial, and market analyses of campaigns by utilizing multiple data sources and software such as Google Analytics, Google Webmaster Tools, and SEO Moz• Continual learner of latest technologies, industry standards, and optimal marketing strategies building trust and credibility as a consultant towards ongoing successful work and partnerships• Familiarity with various web development technologies, being able to troubleshoot and assist in IT and web development tasks when needed, including but not limited to HTML, CSS, PHP, CMS, MySQL database, email issues, and website deployments• Reliable, responsive, and dedicated employee with strong problem-solving, communication and personable skills ready to tackle ever-growing responsibilities and challenges• Develop company niche in public access station website development projects with video on demand solutions through outbound calling, project pitching, and relationship building with public access industry leaders• Improve online traffic, leads, sales by 50% or more solving clients’ marketing challenges through creative website concepts, strategic email marketing, engaging social media campaigns, and an iterative analytic process of continual improvements and optimization