Thomas Portolano
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Thomas Portolano Email & Phone Number

AVP, Head of Digital Solutions, Products and Client Experience - Asia Pacific at Christie's
Location: Jing'an District, Shanghai, China 9 work roles 2 schools
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Role
AVP, Head of Digital Solutions, Products and Client Experience - Asia Pacific
Location
Jing'an District, Shanghai, China
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Thomas Portolano is listed as AVP, Head of Digital Solutions, Products and Client Experience - Asia Pacific at Christie's, a with 2444 employees, based in Jing'an District, Shanghai, China. AeroLeads shows a matched LinkedIn profile for Thomas Portolano.

Thomas Portolano previously worked as Associate Vice-President, Head of Digital APAC at Christie'S and Head of Digital, Asia Pacific at Christie'S. Thomas Portolano holds Master’S Degree, Law & Political Science, Master from Université Paris X Nanterre.

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Christie's

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Profile bio

About Thomas Portolano

Head of Products and Client Experience at Christie's, the world leading auction house. 15 years in Asia. Experience in agency and brand. Also front-end developer in the React ecosystem. Interested in delivering meaningful digital experiences informed by data.

Listed skills include Sales Management, Business Development, Management, Customer Service, and 13 others.

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Christie's
Christie'S
AVP, Head of Digital Solutions, Products and Client Experience - Asia Pacific
london, england, united kingdom
Website
Employees
2444
AeroLeads page
9 roles · 22 years

Thomas Portolano work experience

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Avp, Head Of Digital Solutions, Products And Client Experience - Asia Pacific

Current

Shanghai, China

Primary stakeholder for all global digital initiatives in Asia Pacific, responsible for the product development to grow market shares through digital platforms. Manage a team of designers, developers, business analyst, product owners, content producer, data analyst, qa group (most of the team is external). Stakeholders groups includes leadership committee, supporting functions (global marketing, global technology group, legal, credit and legal) and business getters (art departments).Developed from scratch the first real time bidding platform for China, which has become our leading localized platform in terms of bids.Key responsibilities:- Leading digital roadmap in APAC (includes SEA, Korea, Japan, India and Greater China)Product strategy, mainly for client facing applications- Organizing business requirements gathering of APAC needs to input into global strategies (Customer Experience, CRM programs, Content personalization, iOS/web UX, multi language management, information security, integration to global QA and service desk).- Structure a network of supporting partners to develop our projects- Localization of the client experience for global channels, development of specialized experience for APAC only applications- Reporting business metrics for managed platforms- Stakeholders/staff training to ensure business continuity

Oct 2022 - Present

Associate Vice-President, Head Of Digital Apac

Shanghai, China

Mar 2022 - Feb 2023

Head Of Digital, Asia Pacific

Hong Kong Sar

Sep 2020 - Apr 2022

Digital Lead, Asia Pacific

Hong Kong

Dec 2018 - Aug 2020

Marketing Director

Shanghai City, China

Wiredcraft is a consulting and product agency based in Shanghai and Berlin.Manage the marketing team with distributed staff in China, Germany, NYC. Work in an integrated fashion with engineers, designers and business. Agency- Lead analyst/data team for Fortune 500 MNC: Starbucks, Hilton, Burberry, Richemont Group, Nike, Walmart- Provide consulting services regarding: - web analytics, business intelligence and product optimization- System integration, data pipeline and ETL - Marketing services regarding Loyalty program and retention strategies (web, mobile, WeChat mini programs) and CRM implementation- Worked on large scale project (typical project: 100M of data points/month for millions of users)

Jan 2016 - Dec 2018

Product Owner (E-Commerce)

Shanghai - Hong Kong

In-house marketing manager in an ecommerce company doing retail (80%) and B2B (20%): 15 shops - over 10 000 products on sales.Strategy and planning • Align strategy on business goals, set up marketing metrics on strategy• Working with IT on wireframes planning (design, navigation, category, attribute, content and technical specifications)• Marketing campaigns involving SEM/inbound marketingSEO/SEM/Analytics• Full audit on websites including SEO, domain authority, external links structure, code quality, recommendations and guidelines in line with last search engine algorithms• Definition of SEO KPIs and implementation of good practices (url structure, page contents, anchor links, metas, H1/H2 tags, external links) to improve rankings in search engine – 500+ research terms program• PPC Management on AdWords and paid placement campaigns on ecommerce early stages and high margin products• Landing pages optimization based on Analytics data and customers feedback to improve CTR, lower bounce rates, increase sales and cart order• Periodic A/B testing on content, CTA, banner to increase engagement and salesInbound/Content/Social Media Marketing• Planning and supervision of a full inbound marketing strategy over shops, social media, blogs, emails• Supervision of product descriptions and commercial animation (seasonal offers, promotions, related products, sales, VIP offers, vouchers & affiliation programs)• Social media content creation & management with Hootsuite (involving scheduling, automation, reporting) over Facebook, Twitter, LinkedIn, Google+, Pinterest and niche market specific networks • Emailing programs involving marketing automation and clients profile scoringKey success:• Average income growth per year: +50%• Establishing top ranking position on 70% of our targeted keywords, bringing new clients through natural results (cost free) • Managing successful ecommerce project campaigns, with high client loyalty ratios

Jan 2011 - Dec 2016

Portfolio Manager

P. Finance

Paris Area, France

Portfolio manager for a family office• Over 25 million euros under management• Retention and BD• Investment in Funds (shares, bunds, currencies, euro), private equity and fiscal investment vehicle such as life insurance, PEA, FIP/FCPI• Ability to identify the best investment opportunities following client needs (performance/risk ratio) and fiscal optimization target• Profile scoring aiming at risk diversification, tight control of volatility, improving performance/risk ratio

2007 - 2010 ~3 yrs

Product Manager

Enjoy And Study Sàrl

Paris, France

Outsourced rental apartment and coaching services for international exchange programs in Paris area.

Sep 2005 - 2007

Business Development

Raoping Xinrong Woven Co. Ltd

Shantou, Guangdong, China

2005 - 2007 ~2 yrs
Team & coworkers

Colleagues at Christie's

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2 education records

Thomas Portolano education

FAQ

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What company does Thomas Portolano work for?

Thomas Portolano works for Christie's.

What is Thomas Portolano's role at Christie's?

Thomas Portolano is listed as AVP, Head of Digital Solutions, Products and Client Experience - Asia Pacific at Christie's.

Where is Thomas Portolano based?

Thomas Portolano is based in Jing'an District, Shanghai, China while working with Christie's.

What companies has Thomas Portolano worked for?

Thomas Portolano has worked for Christie'S, Wiredcraft, Pimentoo Limited, P. Finance, and Enjoy And Study Sàrl.

Who are Thomas Portolano's colleagues at Christie's?

Thomas Portolano's colleagues at Christie's include Megan E. A. Murphy, Soufian Ouedrhiri, Anne Cleveland, Penny Bernstein, and Joseph Deblasio.

How can I contact Thomas Portolano?

You can use AeroLeads to view verified contact signals for Thomas Portolano at Christie's, including work email, phone, and LinkedIn data when available.

What schools did Thomas Portolano attend?

Thomas Portolano holds Master’S Degree, Law & Political Science, Master from Université Paris X Nanterre.

What skills is Thomas Portolano known for?

Thomas Portolano is listed with skills including Sales Management, Business Development, Management, Customer Service, Marketing Strategy, Negotiation, Strategic Planning, and Digital Marketing.

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