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Thomas Preston Iii is listed as Lead Customer Experience Technician at Homecare Homebase at Homecare Homebase, based in Krum, Texas, United States. AeroLeads shows a work email signal at hchb.com and a matched LinkedIn profile for Thomas Preston Iii.
Thomas Preston Iii previously worked as Lead Customer Experience Technician at Homecare Homebase and Customer Experience Technician at Homecare Homebase. Thomas Preston Iii holds Bachelor'S Degree, Integrative Studies from University Of North Texas.
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AeroLeads found 1 current-domain work email signal for Thomas Preston Iii. Compare company email patterns before reaching out.
Since concluding my football career and graduating with honors from the University of North Texas, making me a first-generation graduate, I have been working for Homecare Homebase (HCHB) where I use my exceptional communication and technical expertise to understand the perspectives of thousands of users to provide them with resolutions to various technical issues. Additionally, I have been consistently engaged in boosting the culture for my department through daily posts and my participation in HCHB's Culture Committee.
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A career timeline built from the work history available for this profile.
Dallas, TX, US
Demonstrate ownership of a Functional Area team through monitoring of Tier 1 and Tier 2 queues, incident trends, and servicing time metrics.Provide accurate and holistic feedback on team members’ performance to assist with employee evaluation.Implement strategies with Customer Service managers to improve team performance, foster team growth, and assist.
Dallas, TX, US
Utilizing Microsoft SQL (SSMS) to pinpoint data irregularities and resolve customer requests.Identify and analyze known problems in the software to limit their impact and determine a proper workaround and/or resolution for them. Managing multi-thread problem-solving efforts across multiple teams to achieve timely resolution of incidents, of root cause.
Dallas, TX, US
Utilize SQL and product knowledge to troubleshoot various conflicts agencies experience daily.Lead coworkers through training over case topics and common complications, and the processes used to organize and resolve them.Organize a spreadsheet of cases that provide a detailed explanation of problems clinicians face and their resolutions.Implement time.
Dallas, TX, US
Manage daily phone metric reports and communicate statistics with team members to increase their average phone availability metrics.Support and learn from coworkers through constant communication over case topics and common complications.Organize a spreadsheet of cases that provide a detailed explanation of problems clinicians face and their resolutions.
Kansas City, Missouri, US
Analyze client situations to gain an understanding of their perspective and needs.Advise clients in an unbiased fashion after using deductive reasoning to determine their healthcare needs.Communicate with team members to cooperatively brainstorm ideas and develop solutions for client situations.
Responsible for maintaining the cleanliness of data center clean rooms to limit unexpected downtimes.Execute sanitization of floor tiles to control contamination and conditions to decrease downtime by 15%.Lead cleaning groups using discipline and attention to detail to maximize efficiency of entire data center buildings.
Other employees you can reach at hchb.com. View company contacts →
Brenda Louthian
Colleague at Homecare Homebase
Little Rock, Arkansas, United States, United States
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CJ
Chris Jones
Colleague at Homecare Homebase
Israel, Israel
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LG
Luis G.
Colleague at Homecare Homebase
Macedonia, Ohio, United States, United States
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Rebecca Thorn
Colleague at Homecare Homebase
Greater Exeter Area, United Kingdom
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AS
Abirami Sivashankar
Colleague at Homecare Homebase
Lewisville, Texas, United States, United States
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MB
Mason Bigham
Colleague at Homecare Homebase
Norman, Oklahoma, United States, United States
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GA
Giuseppe Alessio Cilona
Colleague at Homecare Homebase
Dallas-Fort Worth Metroplex, United States
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LR
Luke Rutledge
Colleague at Homecare Homebase
Dallas-Fort Worth Metroplex, United States, United States
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TD
Tanya Devereaux
Colleague at Homecare Homebase
Avondale, Newfoundland And Labrador, Canada, Canada
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BB
Beth Brown
Colleague at Homecare Homebase
Sellersburg, Indiana, United States, United States
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Quick answers generated from the profile data available on this page.
Thomas Preston Iii works for Homecare Homebase.
Thomas Preston Iii is listed as Lead Customer Experience Technician at Homecare Homebase at Homecare Homebase.
AeroLeads has found 1 work email signal at @hchb.com for Thomas Preston Iii at Homecare Homebase.
Thomas Preston Iii is based in Krum, Texas, United States while working with Homecare Homebase.
Thomas Preston Iii has worked for Homecare Homebase, Spring Venture Group, and Plenum Cleaning Services.
Thomas Preston Iii's colleagues at Homecare Homebase include Brenda Louthian, Chris Jones, Luis G., Rebecca Thorn, and Abirami Sivashankar.
You can use AeroLeads to view verified contact signals for Thomas Preston Iii at Homecare Homebase, including work email, phone, and LinkedIn data when available.
Thomas Preston Iii holds Bachelor'S Degree, Integrative Studies from University Of North Texas.
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