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Executive with over 20 years of progressive management experience in strategic planning, marketing, sales, operations, customer service, payroll administration, finance, and accounting. A proven leader with broad experience in driving operational and financial improvements through increased sales, process improvements and change management. Strategic and innovative in developing and launching new products and solutions to complex business challenges while paying particular attention to the needs of the organization and its customers. Directed marketing and sales initiatives geared toward new business development. Consistently achieve high performance results through strong leadership, creativity, hard work and a passion to succeed. Experienced in leading a team of over 500 employees within a Fortune 300 company.Specialties: Strategic Planning and Implementation; Sales Management, Customer Service - B2B and C2B; Product Management and Marketing; Contact Center Operations; Customer Segmentation; Project Management; Competitive Analysis; Policy Development; Outsourcing on-shore and off-shore; Business Development; Vendor Management and Contract Development; Inside Sales; Payroll Administration; HR Management; Accounting; QuickBook; Activity Based Costing Analysis; Leveraged Pay Plans; Budgeting and Forecasting; Financial and Operational Reporting and Analysis; Certified Public Accountant; Start-ups and Entrepreneurship
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President - Payroll & Accounting Services DivisionBukaty Companies Dec 2015 - PresentLeawood, Ks, UsBukaty Companies offers one of the most powerful payroll and Human Capital Management Systems available in the marketplace.Designed with both payroll and human resource departments in mind, SaaShr uses a single database to seamlessly integrate payroll with human resources information. Users no longer need to interface departmental data, and the need for duplicate entry is eliminated. Krono’s proven system processes payrolls for small to larger enterprise employers and pays millions of employees.The solution is fully customized to meet the needs of your business; spanning across all industries. -
Managing DirectorSupporting Strategies | Kansas City Jan 2016 - PresentLeawood, Kansas, UsSupporting Strategies has provided outsourced bookkeeping services and operational support to growing businesses since 2004. We give clients the support they need, when they need it, at a price they can afford. - Lead a team of experienced accounting professionals who serve clients ranging from startups to lower-middle-market businesses across a variety of industries. - Provide our clients with outstanding bookkeeping and operational support services. This includes accounts receivable management, accounts payable management, payroll and benefits administration, month-end close, and other general accounting and operational support tasks. - Responsibilities span business management, business development, oversight of client services delivery, and employee hiring and retention. - Learn more about us at www.supportingstrategies.com. -
President/Vp - Operations, Marketing, SalesAlphagraphics Feb 2010 - Jun 2015Lakewood, Colorado, Us- Responsible for day to day operations of providing marketing communications and printing needs to clients including: design; digital, offset and large-format printing; promotional products; web design, digital marketing (email, social media, etc.)- Developed and managed relationships with small, medium and large corporate clients; increased new sales by over 200% in 18 months- Drove process improvements and efficiencies across operations; increased profitability of business- Implemented customer feedback mechanisms; improved customer satisfaction results - Developed strategic plans, launched new products and increased capabilities- Oversaw strategic planning, budgeting and P&L responsibilities; significantly increased profits and all key operational performance metrics above industry standards -
Director - Sales Support, Care ExperienceEmbarq Corporation Feb 2007 - Jul 2010Monroe, La, Us- Led team of 500 employees (across five locations) responsible for managing the relationships and meeting the customer service needs of mid-to-large business customers; including many Fortune 500 companies- Restructured the organizational from a functional structure (billing, order entry, etc.) to a customer centric structure by regional and vertical (government, hospitality, healthcare, etc.); results included increased customer satisfaction scores and a reduction in costs- Initiated and launched offshore outsourcing project for back-office support functions at a reduced cost of 50%+ with no impact to quality or productivity -
Director – Staff Operations For CeoEmbarq Corporation Oct 2005 - Feb 2007Monroe, La, Us- Provided direct support to CEO with emphasis on handling internal and external requests, communications- Facilitated operational reviews, contributed to earnings releases, organized staff and board of director meetings
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Director – Strategic Planning And ImplementationSprint Nextel Nov 2004 - Oct 2005Overland Park, Kansas, Us- Responsible for development of business plan, performance reporting, and operational reviews (team generated $2.4B in revenue with 4K+ employees)- Led capital budget development process and prioritization of projects- Developed contact center strategy, managed vendor selection, contract development and management- Responsible for customer segmentation, sales strategy, billing, and credit policies -
Senior Manager - Sales, Customer Experience, Product ManagementSprint Nextel Jan 1998 - Oct 2004Overland Park, Kansas, Us- Managed Data product portfolio and associated value added services; grew subscribers by over 300% to 370K and $160M in revenue- Developed marketing, pricing and sales strategies- Selected and managed vendor contracts for equipment and other servives (contract values of over $100M)- Managed consumer contact centers (inbound/outbound/offline) with sales and service responsibilities; consistently exceeded sales and performance objectives- Strengthened relationship with local IBEW union leaders; participated in contract negotiations- Developed and implemented leverage pay plan for over 3,000 employees; performance improved by over 200% within 12 months following implementation
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Manager - Finance, Budgets, AccountingSprint Nextel Jun 1994 - Dec 1997Overland Park, Kansas, Us- Provided financial and expense management support- Deployed activity-based costing; drove to a 15%+ reduction in operating expenses and the ability to assess customer segment profitability- Developed budgets at cost center level with business segmentation allocations- Participated in operational reviews at local and national level
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Senior AccountantPrice Waterhouse/Baird, Kurtz & Dobson Cpas Jul 1990 - May 1994- Performed audits and reviews of financial statements- Clients included small to large publically traded, Fortune 500 companies- Reviewed SEC filings for accuracy and compliance- Performed internal control reviews
Tom Ross, Cpa Skills
Tom Ross, Cpa Education Details
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University Of Missouri-Kansas CityGeneral -
Pittsburg State UniversityAccounting
Frequently Asked Questions about Tom Ross, Cpa
What company does Tom Ross, Cpa work for?
Tom Ross, Cpa works for Bukaty Companies
What is Tom Ross, Cpa's role at the current company?
Tom Ross, Cpa's current role is President/Managing Director.
What is Tom Ross, Cpa's email address?
Tom Ross, Cpa's email address is to****@****hoo.com
What is Tom Ross, Cpa's direct phone number?
Tom Ross, Cpa's direct phone number is +197823*****
What schools did Tom Ross, Cpa attend?
Tom Ross, Cpa attended University Of Missouri-Kansas City, Pittsburg State University.
What are some of Tom Ross, Cpa's interests?
Tom Ross, Cpa has interest in Children.
What skills is Tom Ross, Cpa known for?
Tom Ross, Cpa has skills like Leadership, Process Improvement, Strategic Planning, Vendor Management, Management, Strategy, Customer Service, Cross Functional Team Leadership, Sales, Forecasting, Budgets, Change Management.
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