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Tom Warren, Ph. D. Email & Phone Number
SRE Manager - Future Proofing - Executive Reporting - Mentoring - Cloud Platforms - Cloud Hardening - System Admin - System Migration - Incident Response & Management - SQL - Scripting - OOLs
at
GovCIO
1 work email found
@smarsh.com
2 phones found area 919
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
SRE Manager - Future Proofing - Executive Reporting - Mentoring - Cloud Platforms - Cloud Hardening - System Admin - System Migration - Incident Response & Management - SQL - Scripting - OOLs
Location
Raleigh, North Carolina, United States
Who is Tom Warren, Ph. D.? Overview
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Quick answer
Tom Warren, Ph. D. is listed as SRE Manager - Future Proofing - Executive Reporting - Mentoring - Cloud Platforms - Cloud Hardening - System Admin - System Migration - Incident Response & Management - SQL - Scripting - OOLs at GovCIO, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at smarsh.com, phone signal with area code 919, and a matched LinkedIn profile for Tom Warren, Ph. D..
Tom Warren, Ph. D. previously worked as SRE Manager at Govcio and Sr. Software Engineer at Aspida. Tom Warren, Ph. D. holds Associate Of Arts And Sciences (Aas), Database Development from Wake Technical Community College.
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Email format at GovCIO
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*@smarsh.com
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Profile bio
About Tom Warren, Ph. D.
SRE Manager | Master IT ProfessionalResults-oriented Senior Site Reliability Engineer (SRE) leader with 4+ years of experience in SRE and 10+ in DevOps, systems monitoring, automation, and platform stability. Expertise in technical vision, incident and problem management, and process improvement for critical systems across high-performing teams. Proven ability to lead cross-functional groups to improve platform reliability and performance, while optimizing operational processes through automation and strategic planning. Recognized for deep observation, advanced analysis, incident resolution and problem solving capabilities. Held a Public Trust Security Clearance from Dec 2022 - Oct 24.
Listed skills include Teaching, Grant Writing, Higher Education, Data Analysis, and 45 others.
Current workplace
Tom Warren, Ph. D.'s current company
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22 roles
Tom Warren, Ph. D. work experience
A career timeline built from the work history available for this profile.
Sre Manager
- Operations Triage Group (OTG) for Department of Veterans Affairs: Incident Response, Triage and Documentation; RCAs; production system monitoring analysis; systems analysis projects; PostMortems; AARs.
- Enjoyed adding value to the OTG SRE Team by assisting in process development, training opportunity development, and mentoring when not fielding a Major Incident Call. Contributed to improving reliability for critical.
- Assisted analyzing and driving incident response calls to resolution with focus on timely service restoration. Assisted with major incident critical information capture and documentation setting data for customer.
- Special projects as assigned (including Wireshark DNS analysis; IAM systems architecture and end-to-end monitoring; critical system antipattern analysis.
- Recognized twice as exemplar of org values.
Dec 2022 - Oct 2024
Oct 2022 - Oct 2022
Primary Site Reliability Engineer Iii
Site Reliability Engineer III, 12/2021 to 7/29/22.Support mobile product remoteEstablish cloud systems administration capabilities to support formation of SREAssist corporate IT with on-premises server and network troubleshooting and maintenanceServe as a member of first-response team to triage Priority/Severity 1 product application and associated system.
Dec 2021 - Jul 2022
Primary Site Reliability Engineer Ii
- Provided technical response and support associated with corporate, customer-hosted, and on-premises infrastructure support incidents
- Devised guidelines for installation and management of host-computer operating systems, backup and data retention, and other components
- Optimized availability and performance of mission-critical host resources
- Developed security and protection systems procedures to prevent or minimize impact of unauthorized use, acts of nature, and user abuse
- Created and documented procedures and programs for backup and restoration of host operating systems and host-based applications
- Led project planning and implementation to support computer operations and enterprise systems administration
Apr 2021 - Dec 2021
Primary Devops Engineer
- Recognized as SME for customer issue response and triage for the Capture product platform
- Managed day-to-day corporate server operations, system performance, configuration, maintenance, repair, and vendor support
- Maintained system downtime and equipment inventory records
- Administrated host system firmware and software
- Devised new system and application implementation plans, custom scripts, and testing procedures for customers’ on-premises and hosted deployments
- Trained internal technical staff in environment use and support
Apr 2019 - Apr 2021
It Professional
Self-Employed
Feb 2019 - Mar 2019
System Admin Qa Engineer
Micromass Communications, Inc.
- System & Application Administrator ∙ QA Engineer, 10/2016 to 02/2019 – Hired following an internship to collaboratively apply Agile DevOps strategies for full-stack digital product lifecycle testing and validation.
- Manage stage-server environment to import information from data sources; apply scripts; and analyze various codebases (T-SQL and MySQL) to write test plans for system and app updates, including test case design and.
- Conduct white-box testing of back-end database processes and front-end web apps, as well as in-the-wild testing and open-production problem-solving
- Formalize and maintain documentation tool box for the digital product life cycle
- Prepare 2019 ISO schedule for system checks, reviews, assessments, and audits
- Foster a culture that positions IT as a resource for project and account teams, in part by translating and demonstrating technical value for lay users and stakeholders
Oct 2016 - Jan 2019
System Administrator, Support Technician
Support Technician ∙ Systems Administrator ∙ Assistant Project Manager, 06/2016 to 09/2016 – Provided T1 to T3 customer support, DevOps, and systems administration. Assisted CMS transition from MSSQLS to NoSQL Salesforce Fonteva infrastructure. Cleaned legacy laptop and desktop stores and developed new-user punch-list to improve setup efficiencies.
Jun 2016 - Sep 2016
It Business Systems Analyst
IT Business Systems Analyst, 03/2015 to 06/2016 – Hired six months into a contract assignment to manage CMS (Drupal 7.x) transition for six corporate websites. Fully documented feedback loop between internal and external stakeholders, from end-users to C-level executives. Drupal expertise enabled lower-cost launch for quality web presence
Feb 2015 - Jun 2016
Junior Database Developer
Micromass Communications
Apprentice to Senior DBDs in Technology Services Department. Focused on learning all aspects of MS SQL Server 2008: statistics on indexes; when to use database objects like triggers; writing stored procedures; views; importing, obfuscating, extracting data (basic and specific ETL); streamlined database function across available hardware and software; ad.
Sep 2014 - Aug 2015
Contractor - Education Consultant
Grant writer, education researcher, evaluator, and policy analyst.
Sep 2012 - Mar 2013
Graduate Assistant
Leadership, Policy, And Adult And Higher Education Department
STUDENT EDITOR, DEPARTMENT NEWSLETTER, LEAD DEVELOPER DEPARTMENT MOODLE WEBSITE FOR GRADUATE STUDENTS.
Jan 2012 - May 2012
Computer Support Specialist
END-USER SUPPORT (SOUP TO NUTS); COMPUTER BUILDS (DESKTOP AND LAPTOP UPGRADES); LAB MACHINE UPGRADES (SOFTWARE, HARDWARE); IT INFRASTRUCTURE TROUBLESHOOTING; TICKET SUPPORT SYSTEM (Remedy).
Jan 2008 - Dec 2011
Jun 2010 - May 2011
Graduate Assistant - Research Assistant
Department Research AssistantCo-authored three publication submissions (one textbook chapter; one conference paper presentation; one peer-reviewed journal article in press).Lead author on peer reviewed journal case study submission (in press).
Aug 2009 - May 2011
Research Team Consultant
Wake County Public Schools
DATABASE CREATION AND MANIPULATION (EXCEL), DATA ANALYSIS, REPORT WRITING.
May 2011 - Aug 2011
Research Assistant
Leadership, Policy, And Adult And Higher Education Department
ONLINE COURSE CONTENT MIGRATION FROM VISTA TO MOODLE
Jan 2010 - May 2010
Instructor
Miller Motte Technical College
Taught Intro to English, Intro to Math, Career Development. Adult education setting.
Aug 2007 - Aug 2008
7Th Grade Middle School Language Arts And Social Studies Lead Teacher
7th grade language arts/social studies teacher. Worked as a 7th grade LA/SS teacher in a local magnet school. Duties included LA and SS lead teaching; grade-level EOG and 7th grade state writing test administration. One extra duty includes scribing for grade level meetings. Classes participated in and two students placed in the N&O Character Education.
Aug 2006 - Jul 2007
Online Course Content Migration From Vista To Moodle
DATA COLLECTION, DATABASE CREATION AND MANIPULATION (EXCEL), DATA ANALYSIS, REPORT WRITING.
Apr 2006 - Aug 2006
Research Team Member
Research Team Member. Assisted with study design, field collection of data, and data analysis for Evaluation and Research Department of Wake County Public School System. Co-author of "Best Practice Instruction for Multi-Needs Students" report; member of research team for county-wide middle school study.
Mar 2006 - Aug 2006
4 education records
Tom Warren, Ph. D. education
Associate Of Arts And Sciences (Aas), Database Development
Wake Technical Community College
Ph. D., Education Leadership, Research And Policy Analysis
North Carolina State University
Masters Of Science In Education, Education
North Carolina State University
Bachelor Of Arts, English And Philosophy
Vanderbilt University
FAQ
Frequently asked questions about Tom Warren, Ph. D.
Quick answers generated from the profile data available on this page.
What company does Tom Warren, Ph. D. work for?
Tom Warren, Ph. D. works for GovCIO.
What is Tom Warren, Ph. D.'s role at GovCIO?
Tom Warren, Ph. D. is listed as SRE Manager - Future Proofing - Executive Reporting - Mentoring - Cloud Platforms - Cloud Hardening - System Admin - System Migration - Incident Response & Management - SQL - Scripting - OOLs at GovCIO.
What is Tom Warren, Ph. D.'s email address?
AeroLeads has found 1 work email signal at @smarsh.com for Tom Warren, Ph. D. at GovCIO.
What is Tom Warren, Ph. D.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 919 for Tom Warren, Ph. D. at GovCIO.
Where is Tom Warren, Ph. D. based?
Tom Warren, Ph. D. is based in Raleigh, North Carolina, United States while working with GovCIO.
What companies has Tom Warren, Ph. D. worked for?
Tom Warren, Ph. D. has worked for Govcio, Aspida, Smarsh, Self-Employed, and Micromass Communications, Inc..
How can I contact Tom Warren, Ph. D.?
You can use AeroLeads to view verified contact signals for Tom Warren, Ph. D. at GovCIO, including work email, phone, and LinkedIn data when available.
What schools did Tom Warren, Ph. D. attend?
Tom Warren, Ph. D. holds Associate Of Arts And Sciences (Aas), Database Development from Wake Technical Community College.
What skills is Tom Warren, Ph. D. known for?
Tom Warren, Ph. D. is listed with skills including Teaching, Grant Writing, Higher Education, Data Analysis, Research, Public Speaking, Adult Education, and Spanish.
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