Thomas Raj Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

Strategic HR Leadership: Developing and implementing comprehensive HR strategies, policies, and procedures to align with business objectives. Providing expert guidance to senior leadership on all HR Life cycle.Talent Development: Designing and launching comprehensive talent management programs, including the highly successful "Campus to Corporate Immersion" program, which reduced onboarding time by 30%. Creating a thriving Learning Academy with specialized institutes in Healthcare, Fintech, and Airlines. Leading large-scale upskilling initiatives like the ZIFGen.ai Academy for Generative AI, resulting in significant process improvements and code optimization.Employee Engagement & Retention: Building positive workplace cultures through robust employee experience and retention frameworks. Introducing innovative engagement initiatives and fostering employee growth and development through comprehensive performance management.Operational Excellence & Change Management: Pioneering the use of cloud-based HR systems and automation workflows to streamline processes and improve efficiency. Leading HR process digitization initiatives and championing change management to ensure smooth transitions and employee buy-in.Business Acumen & Customer Focus:Aligning HR strategies with business objectives to drive growth and profitability. Establishing CxO/CSM-level programs on Customer Relationship Management and implementing Customer Centricity programs to ensure a focus on delivering exceptional customer experiences.

Chennai, Tamil Nadu, India

Orchestrating comprehensive employee experiences from onboarding to growth and development, budgeting, rewards, and retention. Team Leadership, HR Strategy & Automation:• Spearheading global learning initiatives with intricate training programs spanning India, US, ME and UK, optimizing structured learning paths and career development plans• Collaborating with HR Business Partners & Employee Experience team to implement a robust Employee Experience and Retention framework.Employee Relationship Management & Workforce Skilling:• Designed Campus to Corporate Immersion, reducing deployment time by 30% and fostering assimilation from recruitment to project deployment.• Oversaw the training lifecycle with 94% effectiveness, driving process enhancements, stakeholder management, and achieving 32% cost-saving in the training budget• Formulated performance management guidance to line management, encompassing performance coaching, career development, and disciplinary guidelines• Spearheaded and led program management for HR policy formulation, goals, and project implementations.GS Lab | GAVS Institute of Healthcare AI Technology (GIHT):• Conceptualized and structured the Healthcare Technology Institute, overseeing curriculum, pedagogy, content development, hosting, training delivery, and certifications. Achieving a remarkable 95% certification rate on AI/ML in Healthcare in collaboration with IIT Madras• Partnership with NPTEL through IIT Madras to take Healthcare offerings to academic and Industry outreach.GS Lab | GAVS Institute of Financial Technology (GIFT):• Crafted blueprint for the Institute, directing curriculum development, content hosting, training delivery, and certificationZIFGen.ai Academy - Generative AI Skilling Initiative:• Conceptualized and channeled Industry leaders on Generative AI to skill 4200+ workforce on Generative AI Fundamentals and Role specific applicability to drive 15% of code optimization and 30% process automation as an ROI.

Chennai Area, India

Training Operations Manager in the Global University at BNY Mellon⮚ Led the development and implementation of annual training initiatives for the US, UK, and APAC regions⮚ Key leadership role in implementation of Technology competency framework, knowledge sharing forum, Business Analysis Program, Technical Architecture Certification, and Instructional Designing programs⮚ Member of Global University COO’s office on strategic initiatives⮚ Interfaced with clients directly to accomplish project training requirements⮚ Collaboration with global university and regional entities to co-create learning solutions that drive consistent, division-wide strategy⮚ Administered the global SharePoint Portal, with customization, configuration and updating as per changing demands of various academies

Chennai Area, India

Manage and monitor the training activities across divisions in the APAC region. Analyze training effectiveness in business user groups , customization of applications, management, process management.⮚ Led Training operations in the Asia Pacific region (India, Philippines, and Japan)⮚ Conducted needs analysis and prepared consolidated training plan, training calendar and metrics⮚ Consulted and negotiated with various levels of management and stakeholders to determine training needs and priorities⮚ LMS administration and reporting as per designated scope⮚ Created Training reports and dashboard for management and Internal Audits⮚ Contributed towards design and implementation of Campus Hire Training program⮚ Maintain Knowledge Management Portal

Chennai Area, India

Training Team Lead, managing a dedicated process, imparting training and managing product, process and system knowledge across the team to achieve client expectations.

Chennai Area, India

Handle technical queries for a US based telecommunication process and provide end to end technical resolution on connectivity, configuration, upgrades, remote provisioning, etc., spanning the regions from East to central US. Received CSAT 100% and several first call resolutions.

Maldives

. Prepare students to face the GCSE Certification using smart class methodology.. Project Coordinator to prepare students for the computer studies projects for GCSE Certification.. Taught and coached the students on programming concepts to be implemented in the final dissertation for the GCSE Certification.. Parallel coaching of high-end programming concepts apart from the regular working hours.. Organized, conducted and certified teachers from various branches on computer concepts and software handlings skills during an intensive one week workshop.

Chennai Area, India

Lecturer in the Computer Science department. Project Coordinator and Placement Advisor for the Master of Science (Computer Science) and Master of Computer Applications courses. Other responsibilities include imparting SoftSkill training to final year students. Served as a Member of the Board of Studies in the Computer Science department.

Executive Post Graduate In Human Resource Management, Strategic Human Resource Management

Courses, Modules & Skills: • Intra and Interpersonal Dynamics: Organizational Behaviour, Team Dynamics, Management and Organization •.

Master'S Degree, Computer Software And Media Applications

Activities and Societies: Students Union Master in Computer Applications

Bachelor'S Degree, Physics

Activities and Societies: College Photography Club

Higher Secondary School, Physics, Chemistry, Mathematics And Computer Science