T.R. Fry Email & Phone Number

Naperville, Illinois, United States

Oakbrook, Il

Implemented DUO two factor authentication with Yubikey’s to all end users.Migrated end users from 2008 R2 terminal servers to 2016 with minimal impact. Installed and configured VMware ESXi 6.0, 6.7 servers managed with vCenter 6.7 appliance. Built and configured Microsoft 2012, 2016 Hyper-V servers. Configured and built Windows 2008 R2, 2012, 2016, 2019 servers. Setup Cohesity for backups and file shares.Migrated from EMC storage to Pure.Support SFTP, FTP and file-sharing for external and internal users. Configured and manage Group Policy, Active Directory, DNS, and DHCP. Setup and Support WSUS to patch all Microsoft Products Servers and End-usersRan weekly Nessus scans on network to resolve all vulnerabilities on servers, Desktops, Switches, firewalls, printers.Configured enduser devices and servers to FISMA policy's.Work with varies vendors to resolve vulnerabilities. Support Barracuda SSL VPN for end-users. Support Juniper Switches and Firewalls.Configured and managed 500+ HP thin clients with HPDM software.Updated and migrated various software platforms used throughout the company.Security clearance 5C. TrainingDecember 2015 - VMWARE VSPHERE: INSTALL, CONFIGURE, MANAGE [V6]AwardsIn January 2016 was recognized as unsung hero for Delivering outstanding customer service and consistent expectation raising performance Displaying: Professionalism, Patience, & Perseverance "He was able to find a favorable outcome despite dealing with a third party vendor and a very rigid client. He showed that we are a true partner!"

Joliet, Il

• Designed and Implemented small network environment• Provided recommendations on file server and responsible for full implementation• Provide ongoing support of Windows 2003 server and 4 desktops• Apply firmware updates as needed to Sonicwall Firewall• Maintain settings on firewall to meet business needs• Act as technical liaison with 3rd party software vendor• Continue to perform ongoing maintenance including writing and scheduling of daily backup jobs, applying antivirus software updates and provide upgrade recommendations

Arlington Heights, Il

• Manage IT department that included Help Desk personnel and Network Administrators.• Worked with an PCI auditor to get Programmers Investment PCI DSS 2.0 level 1 certified.• Setup backups using Backup Exec 2012 on all servers using a combination backup to disk and tapes• Support 110 servers including patching, hardware and software upgrades, maintenance fixes and installing new servers• Support over 100 end users on software and hardware• Investigate user problems, identify their source, determine possible solutions, test and implement solutions• Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products• Resolve open help desk tickets and verify all issues are properly resolved and documented• Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties• Maintain all network hardware and equipment, including routers, switches, hubs, printers, and UPS• Configure and manage Active Directory, Group Policy, FTP and SFTP• Manage Symantec anti-virus, and intrusion detection systems, and Windows update server.• Support a Checkpoint R75 and R76 firewalls• Setup VPN tunnels with clients• Create access rules for external and internal users• Troubleshoot connection problems• Implements and maintains telecommunication applications such as CMS, PBX software, IVR, call accounting and unified voice messaging• Execute project work related to the Voice/Telephony support area during service interruptions with minimal supervision; this includes managing vendors and communicating status to the area supervisor(s)• Use Avaya Integrated Management Suite of tools to monitor and troubleshoot network components or endpoints• Keep documentation up to date for all telecommunications systems such as toll free numbers, call center routing, trunking and voice announcement scripts

• Moved website from one host to another one. • Make changes and updates website. • Update Word press software and plug-ins. • Run Monthly backups.

Associates In Arts, Business Administration And Management, Electronic And Communications Engineering Technology

Business Administration And Management, General