It Operations Specialist
CurrentAs an IT Specialist at Southern Tire Mart, my role provides tailored expertise to a diverse user base. I travel to locations across the US to deploy, troubleshoot, and identify technical demands; attentively collaborating with various teams to maximize efficient operation of day-to-day business affairs.Systems & Software- MaddenCo Tire Dealer System-1stMile Automotive MiddleWare- Ingenico PoS- BASys Fleet Management- Microsoft M365 Windows Desktop Suite- Microsoft Exchange- Hybrid Active Directory & Entra ID- Microsoft SharePointSkills- System and Process Analysis- User Experience Excellence- Communication and Collaboration- Crisis Management- PowerShell Automation- Virtualization- IP Networking- Cloud Integration- Training & Education- Documentation- Flexibility- Leadership