Michelle Thomas Email & Phone Number

Monroe, Wa, Us

I provide education and coaching for clients before and after they get new puppies. I provide in person one on one coaching and remote coaching sessions. I am in progress of developing a full online curriculum to provide online group classes.

Chicago, Illinois, Us

Providing project management and implementation support for multiple clients.

Freelance Game Audio Services

A complete overhaul of sound design for Pigeon Simulator: A physics based sand box game where you are a pigeon causing mayhem and destruction.• Inherited a disorganized and unhealthy Wwise project.• Worked with engineers to streamline and revise implementation workflow to utilize intended Wwise/Unity API functions.• Created and executed Audio direction for the game, including development of Audio Pillars• Interviewed, hired and onboarded composer to build Audio Team that would accomplish the Audio vision of the game.• Technical Sound Design: designed systems in collaboration with engineering team to include impact and break sound effect system, a general sound library for use in narrative design using YarnSpinner, system to handle procedurally generated buildings and their sound needs for physics based destruction, and a modular animation tagging system.• Planned Audio tasks and work for milestone goals• Provided Sound Design for marketing materials• Foley Recording and Sound Design for all audio assets • Audio Mix of game Demo and Alpha Build

Seattle, Wa, Us

San Mateo, California, Us

Contracted at Sucker Punch Productions. Providing support for VO pre-production on "Ghost of Tsushima" and implementation of sound design and audio assets using Wwise middleware, Maya, ProTools, and proprietary development tools.Nominated Best Audio - Golden Joystick Awards 2020Nominated Best Audio Design - The Game Awards 2020Won Outstanding Achievement in Audio Design - 24th Annual D.I.C.E. Awards 2021Won Audio Achievement - 17th British Academy Games Awards 2021Nominated Best Audio - 21st Game Developers Choice AwardsWon Best Sound - CEDEC (Computer Entertainment Developers Conference) 2021Won Best Sound Design - IGDA Global Industry Game Awards 2021• Coordinating with Voice Over talent sourced locally.• Direction of Voice Over acting for scratch dialog, in addition to recording, editing, and implementing dialog.• Animation tagging to bring visuals to life with detailed sound.• Tagging surface material types in Maya• Creating and placing volumes and emitters to create dynamic ambience• Painting down ambience zones based on biome types

Philadelphia, Pa, Us

On assignment at Sucker Punch Productions. Providing support for VO pre-production on "Ghost of Tsushima" and implementation of sound design and audio assets using Wwise middleware, Maya, ProTools, and proprietary development tools.• Coordinating with Voice Over talent sourced locally.• Direction of Voice Over acting for scratch dialog, in addition to recording, editing, and implementing dialog.• Animation tagging to bring visuals to life with detailed sound.• Tagging surface material types in Maya• Creating and placing volumes and emitters to create dynamic ambience• Painting down ambience zones based on biome types

Aliso Viejo, Us

Sound design and implementation of audio assets for Wildstar Online, MMORPG using Wwise middleware, SoftImage, Protools and proprietary development tools. Providing full support for voiceover recordings including coordination with localization team and management of Localized VO files.• Integrated multiple audio assets into Wwise with integration into game client to provide SFX for visuals and spells in client events.• Manages over 100k voiceover audio assets in multiple localized languages, including full audits of assets. Assisted in providing organization and streamlining of asset delivery for localization team.• Conducted successful dialogue editing sessions with Localization teams in Europe for edits on French and German audio files.• Creates custom sound design processing and processes existing designs for voiceover assets. • Custom voiceover processing designs include: The Angel, Jack Shade, Bevorage, Cockpit Pilots, The Globellum.• Facilitated file delivery and requisition from 3rd party vendors.• Assisted in improvements to inter-departmental pre-production to implementation workflow that streamlined milestone/feature voiceover requests.• Assisted in creation of an internal general purpose audio library for use by Content Developers to provide generic audio SFX to spells. Provided all training for external audio developers to successfully use and execute use of the library.

Aliso Viejo, Us

Implementing Audio Assets for Wildstar Online, MMORPG using custom proprietary tools Working with Wwise, Softimage, and Protools• Integration of Sound Design elements to game client events• Created over 100+ spell SFX using internal SFX library• Managing VO files (81,000+ assets) and implementation for MMORPG in multiple localized languages• Facilitating file delivery to and from 3rd party vendors• Creating custom VO processing• Investigating and Resolving documented audio bugs• Training of temporary department staff and development teams to assist in implementation of Spell SFXWildstar Online (AAA) shipped June 3rd, 2014

Aliso Viejo, Us

Providing Quality Assurance for WildStar Online, MMORPG.• Embedded Tester for Audio Department. - Providing all initial testing of new audio content in the implementation process. - Creating documentation as needed for all aspects of implemented audio design. - Profiling game play to identify potential memory leaks, bandwidth usage, and various audio programming bugs. - Creating and assessing Acceptance Criteria for milestone deliverables.• Specialist and project liaison with Audio Department to maintain communication on department needs for quality assurance regarding design tasks for audio feature components.• Providing mentoring and leadership to team of testers to improve best testing practices. • Creating Test Plans based on requirements of tasks and design documentation. • Basic knowledge of JIRA bug tracking/project management system.

Aliso Viejo, Us

Providing Quality Assurance for WildStar Online, MMORPG.• Specialist and project liaison with Audio Department to maintain communication on department needs for quality assurance regarding design tasks for audio feature components.• Basic knowledge of JIRA bug tracking/project management system.

Irvine, Ca, Us

Addressed 80+ customer contacts daily for World of Warcraft Massive Multiplayer Role Playing Game (MMORPG), StarCraft II, and online store with general questions, restorations, account administration, billing and technical support.• Established and facilitated an Ambassador program that improved communication between company department executives resulting in new tools to improve efficiency and productivity, new policies to better assist customers, and insight into preventing high contact issues.• Assisted in defining and implementing new service model, AE² (Accommodate, Advocate, Educate, and Empower) that increased team customer satisfaction returns by 15% and First Contact Resolution by 25%.• Coached new hires and teammates to improve conversation flow, quality scores, and productivity that boosted their confidence and provided insight to direct managers for further development of personal goals.• Produced return of >84% of all 5s (1-5 scale) on Customer Satisfaction Survey by utilizing customer and manager feedback/coaching.

Orange, Ca, Us

Addressed 80+ customer contacts daily for World of Warcraft MMORPG with general questions, restorations, and technical support. • Balanced high productivity and quality goals to reduce ticket wait times for high ticket volume queues.• Shared knowledge and mastery of new in house Customer Support Ticket System Interface that reduced training time off queue through organic peer training. • Assisted in stress testing new in house Customer Support Ticket System Software and provided valuable feedback that enhanced tool functionality.

Brookville, New York, Us

Graduate Assistantship ProgramMaintained audio equipment and provide instruction for use to studentsWorked closely with production directors and team to provide audio design for multiple productions. (Euripides’ Trojan Women, Our Country’s Good, The Blue Room, The Little Prince, Flesh and Blood, A Little Crucifixion.)

Theatre/Theater, Emphasis Audio Design

Acting

Theatre/Theater