Lifeline and ACP Distribution

Digitization Implementation

Providing Community Development Outreach and Project Manager for all outreach programs.

Family owned and operated OTR trucking company. Expanding soon and we'll be looking for drivers.

Assisted dealers, sales executives and other departments with all issues related to DirecTV Dealers, processes and procedures. This included but was not limited to; Promotional pricing and changed, customer billing, commissions and disputes, customer damage claims, Dealer Employee Complimentary Accounts, Demo and Showroom accounts and access and special projects as assigned. Attained "Outstanding Performance" award for 2013 due to handling 9,000 email interactions and 2,000 phone contacts plus continued damage claims.

Sell and Adjust Property and Casualty Policies

Responsible for current customer assignments operational processes and review of processes.

Managed 7 Fortune 500 companies Telecom Expenses via several accounting and savings systems. Responsible for total client satisfaction and communications; negotiation and implementation of new products and services. Responsible for onsite review of contact compliance and furthering client's goals and objectives. Worked with internal departments to better services for clients Telecom needs.Strong Project ManagementStrong Internal and External Customer Service SkillsAccount Management and Additions of new servicesStrong Interdepartmental CommunicationsSeveral promotions during my time with Telwares

Managed 7 Fortune 500 companies Telecom Expenses via several accounting and savings systems. Responsible for total client satisfaction and communications; negotiation and implementation of new products and services. Responsible for onsite review of contact compliance and furthering client's goals and objectives. Worked with internal departments to better services for clients Telecom needs.Strong Project ManagementStrong Internal and External Customer Service SkillsAccount Management and Additions of new servicesStrong Interdepartmental CommunicationsSeveral promotions during my time with Telwares

Responsible for all legal and family paperwork and memorials. Responsible for Pet Cremation, Pet Burial all details; Human Burial and Cremation paperwork and details and available placement. Filed Insurance, Death Certificates and other legal paperwork as needed for Families and governmental agencies. Accumulated stats on sales and families at needs across all Pueblo funeral homes. Worked with Sales Agents to make sure paperwork was filed and posted correctly for pre and post needs customers. Took payments and worked from desk of oldest and largest cemetery in Pueblo. Coordinated times for burial and/or Memorial services with all funeral homes and our cemetery.Strong attention to detailStrong Leadership skillsStrong Customer Service SkillsCompassion for all familiesSales of urns and pet burial plots

Responsible for all legal and family paperwork and memorials. Responsible for Pet Cremation, Pet Burial all details; Human Burial and Cremation paperwork and details and available placement. Filed Insurance, Death Certificates and other legal paperwork as needed for Families and governmental agencies. Accumulated stats on sales and families at needs across all Pueblo funeral homes. Worked with Sales Agents to make sure paperwork was filed and posted correctly for pre and post needs customers. Took payments and worked from desk of oldest and largest cemetery in Pueblo. Coordinated times for burial and/or Memorial services with all funeral homes and our cemetery.Strong attention to detailStrong Leadership skillsStrong Customer Service SkillsCompassion for all familiesSales of urns and pet burial plots

Helped Start and build Account System and upgrades for Supermarket Petroleum Acconting in Hutchinson, Kansas

Responsible for set up of new Fuel Sites; day to day account of Fuel Center Transactions; EPA compliance for all Fuel Centers; training and maintaining of Fuel Account Clerks; Set up new Vendors and payment of all fuel vendors for all Fuel Centers. Help set up new software program "Fuel Smart" to migrate older software to more up to date software. Responsible for the report of Cost of Sale information to main Kroger Account System.

Responsible for set up of new Fuel Sites; day to day account of Fuel Center Transactions; EPA compliance for all Fuel Centers; training and maintaining of Fuel Account Clerks; Set up new Vendors and payment of all fuel vendors for all Fuel Centers. Help set up new software program "Fuel Smart" to migrate older software to more up to date software. Responsible for the report of Cost of Sale information to main Kroger Account System.