• Instructed students on developing interactive websites with JavaScript.• Covered essential JavaScript fundamentals: variables, functions, loops, and REST API handling.• Students had to hand in a graded project using PocketBase as a backend and JavaScript, HTML and CSS for the frontend.• Assisted students with debugging and fixing their code when they sought help, analyzing their projects and finding solutions to ensure their web applications worked correctly.

• Automated tedious tasks using JavaScript and Shell scripts to manage 250+ devices.• Managed identity with Jumpcloud, Google Workspace, and Microsoft Azure, integrating SSO.• Optimized network architecture, server virtualization, and system migration.• Enhanced and managed the tech stack for internal operations.• Contributed to critical decision-making and process creation.• Enabled automation by setting up MDM and zero-touch deployment for super smooth onboarding.

• Successfully migrated the company’s domain controller to a new server environment with no downtime.• Crafted watchdog scripts to ensure monitoring servers checked the system health of each other.• Managed IMAC processes and handled incident/problem management, including receiving, addressing, and resolving technical issues or escalating as necessary.• Conducted operating and system control tasks according to the operator handbook.• Maintained inventory of installed components.• Executed nationwide hardware rollouts across 80+ travel agencies, including documentation.• Provided 2nd to 3rd level IT support for the entire Hotelplan Group in both German and English.• Managed user accounts and permissions using Microsoft Identity Management (IDM) tools.• Distributed software and set up PCs via System Center Configuration Manager (SCCM).• Oversaw the printer fleet of approximately 250 Konica Minolta machines.

• Swiss apprenticeship combining IT system and software engineering (aka Betriebsinformatik EFZ).• Acquired skills in frontend engineering, object-oriented programming, scripting, Windows server engineering, and network engineering.• Rotated through various departments to obtain a wide range of IT expertise.