• Led cybersecurity program utilizing the NIST cybersecurity framework, focusing holistically on people, process and technology. Created strategy and roadmap identifying key cybersecurity initiatives to drive value and continuous improvement to better protect CSI.• Facilitated cross-functional Executive Cybersecurity Steering Committee meetings to inform, engage, partner and drive key decisions for critical cybersecurity initiatives.• Presented cybersecurity risk, accomplishments, key initiatives, and industry trends to the Audit Committee of the CSI Board of Directors.• Leveraged Managed Detection and Response (MDR) vendor to augment internal staff for 24x7 security operations.• Engaged vendors in external cybersecurity program assessments and penetration tests to verify controls. • Led cross-functional team on building cybersecurity incident response playbook and scenarios.• Led cross-functional team on Business Continuity Planning and IT Disaster Recovery initiative. Utilized business impact assessment (BIA) to inform application portfolio master recovery time objective (RTO) and recovery priority objective (RPO). Oversaw disaster recovery playbooks for high priority application systems and infrastructure. • Directed vulnerability management program to ensure vulnerabilities are mitigated in timely manner. • Built resilient new co-location Data Center to minimize business disruption during disasters with warm/hot site failover capability.• Directed Information Technology General Controls and SOX audits.• Drove CSI’s operational excellence by overseeing building and maintaining of enterprise infrastructure, scaling to business growth while keeping infrastructure stable and secure. • Led multi-year ITSM strategy utilizing the ITIL framework.

• Led SAP global development team through 2 full lifecycle implementations to enable Target to scale to $100B Corporation. Modules were finance, treasury, accts. payable/receivable and GRC.• Co-led team with Finance leaders to establish a world-class SAP Customer Center of Excellence to maximize operations effectiveness. • Completed implementation of program management function for the global SAP Delivery Track, enabling multiple teams to integrate critical activities and scale to meet commitments for the full delivery lifecycle.• Led the SAP Center of Excellence (CoE) talent management process to strengthen the employee talent pool.• Crafted PMO Vision and Mission for global team. • Facilitated leadership team to recalibrate PMO services to improve speed and value, benchmarking against industry best practices.

• Directed global development, basis, organizational change management, client training, security and testing functions for the SAP Enterprise Requirements Program (ERP) implementation, including 3 deployments to over 4000 Medtronic employees.• Deployed SAP modules to streamline global processes including financials, product lifecycle mgmt., procurement, and manufacturing.• Deployed solutions globally including U.S., Latin America, Europe, and Emerging Countries (27 sites), Japan and Ireland. Streamlined business processes worldwide through a single global instance.• Established organizational change management discipline to better prepare sites and limit business team productivity loss and disruption.• Oversaw security roles designed between organizational change, training, and security teams. • Led the IT Shared Services function including oversight for PMO, Supply Chain, Compliance, Software Quality Assurance, Integration Solutions (webMethods middleware) and Web Solutions teams.• Designed and implemented software development methodology (SDVLC) driving greater consistency and improving project management and development effectiveness for over 1000 IT associates globally.