- Oversee and proactively manage the daily facility operations of multiple locations within the market. - Responsible for the development, implementation and hands on management of facilities projects from small maintenance projects to large capital projects. - Directly responsible for all building systems performance, maintenance and controls. - Actively manage work orders, invoices and vendor actions as deemed appropriate. - Provide the leadership and mentoring to staff and internal customers to maximize efficiencies and promote professional growth within the teams. - Create, enhance and adhere to life cycle asset maintenance controls to ensure all critical equipment PM’s are completed as per schedule. - Ensure all safety and environmental standards are strictly adhered to within managed facilities. - Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities. - Oversee the development and management of the capital and expense budgets. - Develop and implement innovative programs/processes that reduce short- and long-term operating costs and increase productivity. - Coordinate discussions with critical vendors regarding goal setting, performance criteria, and performance review to include regular RFPs. - Support initiatives as directed by Corporate office on special projects or areas of focus.

• Orchestrated multiple simultaneous critical facilities projects to include new construction, relocations, remodels, and property logistics for approximately 20 branch offices to include the company corporate office.• Championed the development and implementation of a functional capital improvement / budget reporting process allowing for proactive management of all annual projects and leverage real-time modifications to annual expenses.• Collaborated in the development and implementation of a thorough vendor management process designed to manage critical vendor relationships, contracts, negotiations, reviews, and RFP processes.• Property lease negotiations in conjunction with market property management firms for new lease negotiations, TI projects, renewal reviews and extensions/terminations.• Lead the design and implementation of a space planning application, utilizing AutoCAD, allowing for the conceptualization and illustration of office designs, allocation reporting, and staffing relocations.

• Headed critical footprint projects including divestitures, acquisitions, consolidations, and development.• Developed and executed management tools to ensure all annual operational budgets were either met or exceeded.• Authored and implemented multiple significant operational cost savings initiatives. • Spearheaded operational analytics; conceptualized and created reporting tools for Operational, Branch, and Executive members.• Drove the ATM line of business for the Bank affiliate to included improving footprint performance, executive collaboration, expense controls, project implementations, and regulatory governance.• Directed all aspects of copier / printer assets for the Colorado and New Mexico offices. Directly responsible for reducing annual costs related to staff and office processes, purchase and lease contracts, and right-size deployments.

• Successful development, management, and empowerment of a cohesive team of Project Facilitators and Officers designed to optimize company processes and manage application initiatives supporting evolving business objectives.• Leveraged extensive knowledge and prior experience to strategize, develop, and integrate appropriate solutions. • Formulated and implemented via multi-channel collaboration multiple operational processes and reporting functions designed meet strict regulatory requirements.• Lead on multiple enterprise-wide projects with diverse and complex scopes requiring a high-level of detail and confidentiality.• Development and execution of user training plans fostering positive implementation results.• Fraud / Loss Prevention department management.

• Successful consolidation and leadership of over 50 operational employees in two regional markets responsible for all operational support and processes.• Orchestrated the consolidation and relocations of all back-office operations to optimize resources, reduce overhead and standardize processes as mandated by the corporate office. • Management of ATM Network staff to consistently meet and exceed corporate objectives.• Tasked with facilitated multiple high-level operations projects and identifying/implementing operational efficiencies.• Project lead on Bank affiliate acquisitions, divestitures and relocations to include all regulatory governance related to each project.• Developed and implemented plans to meet federal compliance mandates.

• Collaborated on the development of an expanded centralized high-level branch operations officer staff, empowered to oversee all critical branch operation processes.

Responsible for all operations functions and staff for the Denver market financial institutions to include compliance, operations performance, staffing and training.

Branch Operations