Project | Program Manager | DirectorConnect with me using: ►►►thomas.p.schopf@gmail.com◄◄◄ All Invitations to Connect Welcome LION - LinkedIn Open Networker*********** Recruiters, HR Managers, Hiring Managers, connect with me to get access to my network deep in industry leadership. ***********After 20 years of driving user experience improvements on national projects with budgets up to $26M, I still love the challenge of managing enterprise-wide IT programs. The skills I've gained from working with national pharmaceutical companies and telecommunications corporations transfer seamlessly to any IT challenge, but every data migration, program rollout, and portfolio is different, and that's what keeps me excited about my work. No matter how comprehensive my knowledge and experience, there's always something new to learn.I've managed software migrations resulting in the conversion of 1000+ employee computers, rolled out nationwide customer experience programs across 14 regional markets, and managed $6M infrastructure projects. I design tools leading to 45% increases in customer retention in the first 30 days of use and engineer processes attaining 99.44% accuracy across finished goods cycle counts. My work is a perfect hybrid between the technical and the interpersonal. I've directed teams of 18 multidisciplinary project personnel, conducted onboarding, training, and mentoring for managers, and served as a liaison across multiple verticals in national organizations. I regularly cultivate teams that beat performance goals, achieving 94% across key metrics and 98% accuracy on quality control measures. If you're looking for a talented and experienced IT Program Manager who leads high performing teams and is always excited to take on the next challenge, feel free to contact me so we can discuss your needs: (610) 299-7120.
Listed skills include Telecommunications, Program Management, Vendor Management, Managed Services, and 46 others.